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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

Unfinished basement
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What to Expect with Basement Waterproofing

basement, flood, sump pump
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Have a Foundation Crack? Consult a Structural Engineer

Unfinished basement with cracks

Basement Waterproofing reviews in Gaithersburg

  • A
    Aquaguard Waterproofing
    This year was the time to finally dry up our home. We decided to do it and called Aqua Guard Waterproofing. They sent a nice gentleman to visit us his name was Mark. He came out, took some measurements and helped select the correct drainage system to fit our families needs. They called us to set up a date to do the work. The team that arrived was awesome and it took only 3 days! The quality and efficiency were all we had hoped for. We had our neighbors over that weekend during a very hard rain and they couldn't believe the attention to detail and how great it worked. My husband showed them our new pump system and it sucked the water up like a vacuum. They were so impressed they were going to call them as well. We love it. We know the next time it rains we will not agonize over what we would discover in our basement. We could not be more happy with the results. Thanks goes out to the entire Aqua Guard Team that treated us so well and accommodated us every step of the way
    - Bernadette H.
  • A
    Basement Innovations Waterproofing
    Very professional and responsive. Excellent communication. Work was completed efficiently and well. Would definitely hire them again. Price was reasonable. The technician who came out initially was helpful and made appropriate suggestions--was not pushy & did not over-sell services
    - Patrick Y.
  • A
    Basement Innovations Waterproofing
    The crew was punctual, worked quickly/meticulously and left our home clean. Mike and Brian were a pleasure to work with. I was surprised how fast the job went. No water in our basement anymore! Sigh of relief when I hear the rain pouring down.
    - Susan U.
  • A
    Triad Basement Waterproofing Inc
    Our basement was taking in substantial amounts of water with every rain from one side of the house and mold was developing on the wall and baseboard. We had four different companies assess the problem. Two wanted to put in a sump pump and two wanted to excavate outside, expose the foundation, repair cracks and then coat it with a waterproof membrane. We chose Mike and Triad because his plan and approach to repair and coat the foundation as well as extend the drains from the gutters and leave a pump underground seemed to make the most sense to address the problem long term. Unfortunately, with the record rainfall we experienced in the DC area this year all these companies were quite busy. It did take about two months from the time we signed the contract and provided the deposit for the work to get done. However, we can say it was worth the wait. This weekend's the first major test with close to 3 inches of rain hitting the area. Our basement stayed dry! The job took a solid week and was labor intensive. In the end they were also able to replant our Hydrangeas and seeded the lawn and left hay on top. We are thankful to Mike and the crew at Triad.
    - ALBERT F.
  • A
    Basement Innovations Waterproofing
    Five Stars... BUT... Not only did Basement Innovations come in at the lowest price for the work, but Mike Doolittle was the most professional representative and had the best plan out of the four contractors I got quotes from. Much of the perimeter work we needed was around the edge of an existing bedroom in our basement. The other three contractors' plans included putting the sump in the corner of the bedroom. Mike considered how that would look (and how my wife would feel about that) and suggested that we extend the system slightly so that the sump could be located in the adjacent unfinished space. All at no additional cost. Chris and his team came in to do the work. Chris laid out the plan in detail before they started and it was really reassuring that he was exactly on point with the plan and had some great suggestions on how to make the installation look clean. Team of 5 for one day - they got an incredible amount of work done and they were polite and professional. It's been a few weeks now and we've had some significant rains and the system is running flawlessly. Their pump are 3/4 hp so they pump more quickly and quietly than my previous pump. I'm very happy with the system and very happy that I chose Basement Innovations over the other. If you're looking into this type of project, odds are you aren't doing it for fun. It is a loud, messy job and it can be scary to think of the impact it will have. The guys at Basement Innovations made this process as smooth and painless for me as I could have hoped. Other companies will come in and try to scare you into using them. These guys don't do that. They are legit. >>>Here's the BUT. After the work was done, my newly trained eye spotted a crack in my foundation on the other side of the basement - where I did not have any work done (should have done the whole perimeter...). I called Basement Innovations to see what it would take to have them come and fix this crack, since they had just done so on the other side of the basement. They asked for some pictures, I sent them. Then no response. I called, emailed, called again and nothing. So, that's super annoying.
    - adam r.
  • B
    Basement Innovations Waterproofing
    It went remarkably very well. Workers were very amiable. Work was very hard and finished work was very good. Of course time will tell if I have no more basement water problems. Workers were very good at explaining what they were doing. For the labor involved the pricing was very good. Estimate beat 2 other recommended estimates and materials used are very good. Responsiveness a bit slow to inquiries pre installation, other that that very satisfied so far. I can recommend them without hesitation. I recommend getting in-depth explanation of how system works as this helps understand what they are doing and if you should get other estimates.
    - Mark S.
  • A
    Elite Contractors Services Inc
    If you are looking for home remodeling and design, look no further than Elite Contracting Services. I do not have enough good things to say about working with Ken and his team. I recently got my basement/man cave finished and it turned out ten times better than I anticipated. Ken was very engaging, straight forward, honest, trustworthy, and enjoyable to work with. He is very experienced and did a phenomenal job of listening to my visions for the design of the basement and turning those visions into reality. Thank you to Ken and Elite Contracting Services for making my experience stress free and enjoyable. What a great group of professionals!
    - kevin w.
  • A
    All Aspects Waterproofing
    Work was started around 9am and they were finished and cleaned up by 5pm. Instructions about the sump and how the system worked was excellent. Also how to deal with the concrete and how long before we could put flooring back was explained fully. Very professional crew. Any dust and mess was very well contained.
    - Brian A.
  • A
    He gave an estimate based on where he could see the rotten wood; while working he pointed out one more major area where rotten wood was found and replaced that at additional cost. Lower area rotten wood including bay window and down spout areas were done well also. Couple of other smaller repairs he did without any charge. Two coats of painting was done fully. Doors and shutters , porch and garage doors were painted also. We liked the quality of the work and the price. He is also going to do painting of our master bedroom/bath room and other two areas and I will write another review when he completes that. We are very happy with the work done so far.
    - Sanal K.
  • A
    Basement Innovations Waterproofing
    Mike Doolittle took time to listen to my concerns. He explained everything that would happen. The day of installation Steve and Chris arrived around 8am. Steve walked me through what they will be doing. He listened to my concerns. During installation Steve kept me updated on progress. When they were done everything was cleaned up and Steve asked if I had any questions. Steve answered my questions even offering advice. Definitely would use again.
    - Eric G.
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Waterproofing Contractors in Gaithersburg

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