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Pest Control reviews in Frederick

  • A
    Environmental Pest Control
    Initially communication was good, Megan was very good to call and schedule the technician to come out and set the trap. But after my wife called early (0830) the next day to report a possum had been captured, the person taking the call was very dismissive and told my wife " Well we are scheduled to come out there sometime today, so we'll pick up the trap then" Originally we were told to call if anything was in the trap and they would come and remove it as soon as possible. When the technician finally arrived after 2:00pm, he had no idea that the trap was occupied. So, if said Gound Hog was around then there was no trap available for almost 6 hours. Then the trap with the possum was dragged across my driveway leaving a nice scratch from the metal cage when it would have been very easy to drag the cage across the grass right up to the truck. Just think a little more communication and professionalism could be provided and my wife should not feel that she is being dismissed when spoken to when all we are trying to do is cooperate. It's not like we are asking for "VIP" status but just would like to feel important enough that they appreciate the business. Since word of mouth referrals are what brings in more business. Updated 8/26/2019: All original discrepencies were addressed and Chris came out to investigate previous concerns. Everything was addressed and taken care of and my wife is very happy to have our GroundHog re-located. Thank you.
    - Susan S.
  • A
    Environmental Pest Control
    I had to contact them at the last minute to push my scheduled time back and they responded immediately and contacted their person to rework his schedule to accommodate me. Everything was done successfully.
    - Len O.
  • D
    Environmental Pest Control
    Worker called saying he would be at house in 45 min. 2 hours later when he was not there I called and he said he had been there took pictures knocked on door but no answer. I was home at that time and heard nothing. My large dog didn���t even bark. He must have left so he said then called saying he would be there in 45 min but as I said above He never showed. We planned for him to return the following Wednesday but he never came. Won���t be calling them again.
    - Dara V.
  • F
    Senate Termite & Pest Control
    We called to get a quote for removal of mice that were in our attic. They quoted $8,000 and said they we would need a complete removal of our installation, treatment and cleanup, baffles, caulking and replacement of installation. That was a ridiculous quote! They definitely work on commission. Make sure you get other quotes before going to them. Needless to say we do not plan to hire them.
    - Zakiya W.
  • A
    Connor's Termite & Pest Control
    We are very pleased with Connor's quarterly services and impressed with their inspector's knowledge and information. We've only had the first quarterly service and 2 routine follow-ups, but are very pleased w/their technician and his willingness to explain what they do and why. So far so good and we would not hesitate to recommend them.
    - Carolyn J.
  • A
    Connor's Termite & Pest Control
    We are very pleased with Connor's quarterly services and impressed with their inspector's knowledge and information. We've only had the first quarterly service and 2 routine follow-ups, but are very pleased w/their technician and his willingness to explain what they do and why. So far so good and we would not hesitate to recommend them.
    - Carolyn J.
  • B
    HOME PARAMOUNT PEST CONTROL CO
    I was satisfied with the work that was done, initially. But, within months of getting rid of the squirrels, they were back. Not a big deal, since the work was guaranteed. However, I was charged for the cages used to capture the returning squirrels. I took issue with this charge, $350. I called to speak with manager, just to have a chance to let him explain to me how this was not covered under the warranty. At the very least, I wanted to keep the cages for future use, if I truly had to pay for them. I called numerous times and was told by the front desk person that she could not explain the reason for the charge. I asked to speak to a manager, hoping he could explain. But, each time, I was told he was unavailable and would return my call. He never did. Now, unfortunately, the hole that was repaired has been reopened, and there are bats entering where the squirrels once entered! I am frustrated and only want to have this company seal this hole, with the proper amount of flashing, etc,. to properly complete the job. I need to call them, again, and ask them to come fix the hole, and to get rid of the bats that have now entered. I am hoping that they will be much more diligent about resolving this matter, and that someone will actually call me to discuss the matter. If this issue cannot be properly addressed, I will not hire them again.
    - Alecia G.
  • A
    Environmental Pest Control
    King's pest control came and treated the problem by spraying underground all around the house and garage. They also guaranteed that we wouldn't see any more termites for at least a year. Also turned out that there was a rather large ant colony behind the garage so that was dealt with too.
    - Chris M.
  • C
    PestNow LLC
    Ok,, The first fellow that came to my house, saw that I am a senior woman and tried to push me into buying a years contract with the company. The second man who came to complete the part that I paid for was very nice and considerate. He felt that I did not need the extra contract. I cancelled the contract.
    - Michel S.
  • A
    Mosquito Squad of Frederick
    Very professional and answered all my questions. I selected the all summer extermination. We have only had 1 application and even with all the rain you can definitely tell the difference. My kids have not had a single bite and even the gnats are mostly gone (98% at least). Next week will be 3 weeks since the application and when the next one is done. I wish I would have done this in previous years. I will absolutely get it done next year as well.
    - Emily G.
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Pest Exterminators in Frederick

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