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Auto Service reviews in Frederick

  • A
    A friend had highly recommended this company because it was one of the few local businesses that can remove and reseal a car windshield or sunroof without having to replace the glass. Our sunroof was leaking so I took it in for a free estimate to reseal it. Fortunately, Don and his crew determined that it was not the sunroof itself that was leaking, but instead the drainage tube coming down from the sunroof. They purchased a new tube and installed it on a later visit for a reasonable price. They saved me a lot of money, from not doing a resealing repair that would not have solved our problem. I have had the car over a week since the tube repair, and we are so happy that the leaking problem has been resolved. Thanks, Don and all!
    - KAREN L.
  • A
    Carriage House Automotive
    Finding a decent, honest mechanic can be very stressful. Many people have horror stories about visiting the wrong shop. Fortunately, Carriage House Automotive is honest, dependable and fair. Mark takes the time to listen to your car issues and explains what needs to be done in terms a lay person can understand. Dealership repair shops take note on how a repair shop should run. A++
    - Kelly D.
  • A
    My family and I have been taking our cars to David Ludewig and his team at Bill and Earl���s Transmission in Frederick Maryland for all our auto repairs needs for over twenty years. He is extremely knowledgeable about car repair - there is no one else I trust to work on my cars and to perform routine maintenance and repairs. Dave���s great work is helping me keep my fifteen year old car (with 245,000 mile), and my new car (with 50,000 miles) on the road running smoothly. After each service the car is returned to me clean and he shows me the work he has done and the parts that were replaced. He never pushes additional repairs that are not need. His pricing is fair and reasonable and he (and his team ) treat their customers with respect. Whenever I have a car care/repair question I never hesitate to stop by and ask Dave as I know he will listen respectively and provide an honest answer. Dave and his team provide quick repair service and excellent customer service. When my friends and coworkers ask about auto repair facilities I always recommend David and his team. I highly recommend David Ludewig at Bill and Earl���s Transmission in Frederick Maryland for their high quality work, excellent customer service and reasonable pricing.
    - Becky S.
  • A
    We have always been satisfied with the excellent service and reasonable prices. Jim is skilled and knowledgeable and he doesn���t upsell unnecessary repairs. The shop and waiting room are not fancy but that���s okay because we appreciate the repair and maintenance costs being kept low.
    - KAREN L.
  • F
    We found a vehicle that we liked. We test drove the vehicle. When it came time to talk about financing, the sales person would not budge an inch on the price. After talking with the sales person for a few minutes, a female employee came into the office and started asking me some personal questions about my family and my life and said "I can't understand why you want to buy this vehicle in the first place." Well, that was the end of it for me. I felt that this experience was very degrading and the staff were completely unprofessional. Not only do they seem not to want to negotiate with the customer, they want to degrade the customer at the same time. I will never deal with this company again.
    - Chris B.
  • B
    I thought it was a little much and I could get it done at jiffy lube cheaper but I have their warranty. They are  little grumpy about providing the shuttle service to get me home and back. The workmanship, the mechanical part is fine. The customer service is why they get a B, they are a little surly at times.
    - ROBERT C.
  • B
    Safelite AutoGlass
    Initial visit to replace the windshield resulted in the correct windshield not actually being available. Had to reschedule replacement/wait for windshield to come in and then services were performed. Not sure how we could have avoided the initial issue, other than doing more due diligence in the beginning to determine that our windshield would have been a special order. Overall, very satisfied with the service despite this challenge.
    - Suzanne B.
  • A
    They immediately diagnosed a clutch problem basically over the phone and then assessed the vehicle to confirm. They replaced the minimal part that was required and tested for functionality and did not proceed any further when the problem was resolved. This is a big contrast to dealerships and other shops that replace entire assemblies and incur heavy costs when the actual issue may have been caused by a smaller component. They are family owned and operated and their service is excellent. Their pricing is very reasonable. I won't be visiting another shop.
    - Ali R.
  • A
    They are just great. My wife and I both take our vehicles there. She has a Honda CRV but my car isn't foreign, it's an (old) Chevy Malibu. When I first asked them about servicing a domestic car they were very open and said that they can handle any regular maintenance or relatively simple repairs but they've yet to tell me no on anything that's needed fixing. Have I mentioned that it's an old Malibu? They've been great about telling me what should be fixed now, what can wait for a bit and what can be ignored. I wouldn't hesitate to recommend them to anyone else.
    - Shane M.
  • A
    Excellent work. Mr Blue was very professional told us everything that he was going to do and the price was very reasonable. The dealer wanted twice as much and not all of the work the dealer quoted need to be done. Mr. Blue is very knowledgeable about car repair and we would definitely use him again,
    - Deborah C.
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Auto Services in Frederick

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