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Find Top-Rated Fort George G Meade Auto Body Shops

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Auto Body Repair reviews in Fort George G Meade

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  • I have mixed feelings. The price and workmanship were great--the car looked great on the inside and out when I picked it up, but it wasn't finished on time, and the office staff has a clear communication problem. I wouldn't have cared about it taking an extra day, except that I was paying out of pocket and had to pay for the rental an extra day, and the reason it took longer was clearly their fault. I was told that if I called on Monday, they could order the bumper, I could drop the car off on Tuesday, and it would be ready Wednesday. The price and timeliness were the whole reason I chose them. They called me Wednesday and told me the dealership had sent the wrong bumper (the dealership sent the wrong one, or they ordered the wrong one?), and it was going to take an extra day. When I asked why the part wasn't ordered on Monday (I called first thing), I was basically told, it doesn't matter because we don't have the part. If I ever work with them again, I will be sure to follow-up to make sure the parts actually get ordered on time. Things are rosier now that I have my car back, but every time I had to speak to them, it was just new frustration and vows that I'd never work with them again. Also, their website hours say they're open until 6, but don't try calling after 5. They have a recorded message that says they're having and quot;technical difficulties.and quot;
    Bottom line--they did great work at a good price, but be patient and prepared for frustration--overall grade would be an A-, B+
    - Jessica G.
  • Took my car for very front end damage. The work was horrible. First time
    that I went to pick the car up all parts that were replaced were not
    aligned and headlight did not work. They could not figure out why the
    light did not work. I had to tell them to check the old headlight for
    the computer module of the headlight, guess what it was still on the old
    headlight, that fixed that problem. Second time went to pick up the car
    all parts are now aligned but the car was painted the wrong color,
    (pearl white instead of regular white) and hood was still dented. 3rd
    time still wrong color hood still dented. 4th time finally car taken to
    VW to be color matched. 5th time color is now finally correct but dent
    still there and now the hood is not aligned anymore, also there are
    bubbles and running paint marks from using too much paint. Also there is
    now a scratch on the fender. Stay away from this place. The only good
    thing I can say is that they have provided me with loaner car with they
    try to make it right. Employees do not look professional and the shop is
    very dirty and unorganized. They do not have a dedicated paint booth
    they just paint cars in an open bay. Also my car is full of overspray on
    my windshield and front windows. They claim it will be cleaned.
    - Luis D.
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Auto Body Shops in Fort George G Meade

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