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Basement & Foundation reviews in Forest Hill

  • A
    Oriole Basement Waterproofing
    Our basement is now dry again! Huge thank you to Mark and the crew at Oriole! Their customer service, communication and responsiveness made the process stress-free! We highly recommend their services!
    - Mary H.
  • B
    Aquaguard Waterproofing
    Very well. They walked the exterior and interior to make the determination that the foundation is sound and that the cracks are natural settling. Cracks on the foundation exposed walls were deemed non concerns.
    - John J.
  • A
    Perryhall Remodeling
    Job was done as scheduled with additional items repaired as they appeared while the work was being done. Found owner Gary Howard Sr to be very professional and his team led by his son Gary Jr. were efficient and thorough. I had hired them a few years ago for a roof repair I needed and the excellent job they did then prompted me to call them with the above laundry list of home repairs that needed done. Would certainly recommend and hire them again for future needs.
    - Ken R.
  • A
    Stop Leak Foundation Restoration Specialists Inc
    EXCELLENT. The people at Stop Leak (esp Rich, Mike, and Ann and others) were exceptionally pleasant to work with - knowing this was an emergency for me, they all pitched in and got the work done quite promptly. The job done - dig out the area around the leak, patch a crack in the wall below ground level, apply compound and re-load the soil and mulch around the problem. They were all quite professional and friendly and didn't waste a minute fixing the problem. Ann was quite helpful and timely in the scheduling and administrative tasks. Very pleasant to work with. They are a great team. My wife and I are very appreciative. Thanks again TEAM!
    - John H.
  • A
    Basement Waterproofing Nationwide Inc
    Fantastic. Estimator explained planned procedure thoroughly, coordinated day and time, and efforts went like clockwork. Workers showed up on time, with the right equipment, a double crew, and got the work done in a bit over half a day. Cleaned up everything.
    - Jim R.
  • D
    The Outdoor Advantage LLC
    They did a great job with the pruning, aerating and grass seed but they only edged the flower bed.  When I contacted Dave (owner) to edge the front lawn and curb about a week after, he didn't get back to me.  I even offered to pay additional if it wasn't included - which, when I went back and looked at the invoiced, it was included for $150!  I sent a follow up email in which he responded "OK. We are up there toward the end of the week." Now, one  month later, still not a word and our lawn certainly has not been edged.  I will never use their services again.
    - Nicole R.
  • A
    Stop Leak Foundation Restoration Specialists Inc
    I contacted them on 10/2. I spoke to Adrian and we talked about my problem. He agreed to come out on 10/5. He arrived on time and looked at my problems. Instead of a hard sell, he suggested that I wait and see if my emergency repair held up. If it didn't then call him back and he could install a drain system on only that part of the wall that leaked. I really appreciated his honesty.
    - Rebecca W.
  • B
    Cobra Plumbing Services
    At first Ernie showed up on time for our appointment and went right to work. I had a lot done and he was breezing through it. At the end of all the work I asked if he remembered the garbage disposal. He said we never spoke of it however I had asked him to do it on the phone and knew the exact price he quoted for it. No problem we would just schedule another time. That is when it didn't go as well. I set another appointment with him for it that I had to cancel because other work was being done that would interfere. The next time I called him and he said he would call me back in a little. He never called. I then emailed him and usually he responds quickly be he never responded after this. I got the feeling I was being blown off for cancelling our prior appointment. Not very professional.
    - christian a.
  • A
    Tennessee Valley Home Improvements
    What stands out about them is their promptness. We had a deadline for them that was unexpected for all of us where they had to be finished and they came in and worked extra time. He pulled people out of other jobs to make sure that they were completed by the deadline. We have other work to do and yes, they will be the ones that will be doing it. They just did quality work. We're extremely happy with everything they did. They did not have to accommodate us and they did.
    - Denise G.
  • F
    NORTH HARFORD HOME IMPROVEMENT
    He did a terrible job. He put a drywall but no drywall paint. He nailed and sometimes covered them over with cellophane tape. He did not finish the job. We paid for items that we did not get. We were living overseas at the time. We weren't home for three and a half months which is what he said it would take three months to complete the job. After a year and a half, he still had not done the job and we had already moved back by then. He damaged our plumbing that we had to pay $500 to get fixed. He said he didn't. But we know he did because we were home for a death in the family in July and he had left his tools out in our basement and hadn't been there in months. I removed those things and put them in the bathroom closet downstairs. He had gone back upstairs to do some plumbing and broke a valve upstairs. Because I had put his tools and things down there, the water came down there and rusted on the paint that had already been done. He tried to tell us that he didn't do that. But we knew he did because the marks of the tools were still there, exactly as I would have them sitting there. We have nothing but terrible things to say. We did go after his license. But, he lost his license at that point. We just saw his truck back on the road about a month ago. So he is back in business again. We have warned everybody about this man. We have pictures to support everything. We went to Better Business Bureau and went to the State of Maryland to go after his license. But, he had no license to go after, at that point. It was started July of 2008 and was supposed to be finished by the end of September of 2008. That's what it says on our contract, that he would be finished within three months. And in three months, he didn't even have anything installed. He charged $71000 and he probably did about $50000 worth of work. And a lot of what he did do, we've had to have it redone. It was a complete basement remodel. Although, I did 90% of the demo myself. The only demo he did was the plumbing and taking up old Linoleum tiles that were really, really stuck hard to the ground. All the other demo I did myself. He enlarged and put in a new bathroom with bath tub and tiles. The tiles are cracking. The shower pan rocks back and forth which means it's going to slip and it can't be used until we can afford to get someone in to redo it. So basically we paid $70000 for a remodel we can't use a lot of. We had baseboard heating and he said he would want to reuse the baseboard heaters and its covers instead of buying new one. He did repaint them. But there were missing pieces. So heat never was able to be reflected out and the basement therefore is extremely cold. He was supposed to put in a waterline for the refrigerator. No waterline was put in. I had the refrigerator delivered and the people were looking for the waterline and there was none. So, I had to actually call in a new plumber to put in the waterline when he had already been paid to do so. He was paid to put in an entry door, from the outside. He did not do that. He was paid to put in a screen door. He did not do that. I had ordered brushed nickel fixtures for the bathroom. He said that he could get fixtures that were exactly the same but for less because he was a contractor. I knew that's true. So I returned the ones that I had bought and he came in with Moen fixtures. But once I was home and able to do the research on the fixtures he bought, they were the cheapest fixtures that you could possibly purchase from Moen. I returned $500 worth of fixtures and it was replaced with $90 worth of fixtures but I was charged $300 plus for the cost of the fixtures. He was supposed to put a diverter in because I had a shower handle as well as the regular normal shower stream coming in from the top of the wall. There was no diverter. So you could only use the handheld shower. There was no water coming in from the shower at the top. It's on and on. We had to have the whole basement repainted last year. The last time this house was repainted was 1986. We're very clean. We keep the walls clean. We don't put our hands on the wall. So to have to have your house repainted in three years is ridiculous. That's utterly ridiculous to have to repaint an entire basement. There's no children living here. This guy was just like horror walking. We've talked to other people who are contractors and electricians who came in to fix the electrical work that was done by the electrical contractors he brought in and they knew this man. They said, "There's no way he could have handled a project this big." That it was beyond his scope. That he could do something very small. He did call an electrical contractor to have can lights put in. The light bulbs were blowing every three weeks with the can lights. So we had to get that fixed. It cost us about $2000. The reason that they were doing what they were doing was that he had put them all on the same fuse as upstairs. So if anything in the house was on in the upstairs that was causing everything in the downstairs to heat up. I can just go on and on and on. I bought a $2000 plus tub. I never even got in it. He dropped something in it. It had to be something heavy, like a pipe wrench or something similar. He just said, "Oh, you all did that" and we were living overseas. There's no way we could do that. He seemed very responsive in the first part. He actually apologized thoroughly when he knew he hasn't finished it within a year. He said he was going to come and clean the house. He gave us really big apologies but none of that ever happened. He also walked away with our handles. Luckily, our kitchen company, that we bought the kitchen cabinets from, was nice enough to give us free cabinet hardware. But he walked away with our kitchen handles that we paid for. After we had been home for about two months, he did send one of his workers to our house to do work. The worker charged me $200 for the work he did on that day after I had already paid this man for the work that was in our contract. Every time we've seen him try to get a job since then, we have gone forward and shown people pictures and let them know what we went through to make sure he didn't get the job.
    - Denise G.
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