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Gutter Cleaning reviews in Fallston

  • C
    GMG Enterprises Inc
    We scheduled an appointment with GMG and received a call well after the scheduled arrival time indicating that they would arrive shortly and apologized for being late. They never showed or called. I called two days later and set up a new time to have our gutters cleaned. GMG came out that day later than expected. They did a good job cleaning the gutters but, left a mess in our yard (used gloves, debris from gutters). Would not hire again.
    - Scott T.
  • A
    The Gutter Guys
    Everything went very well. No complaints at all. The Gutter Guys representatives understood what needed to be done and took care of everything. They were quick to answer my questions and did a good job.
    - Patricia F.
  • B
    Chesapeake Property Services
    Everyone was great - to the young lady answering the phone to scheduling my appointment. The end result was a super clean exterior - siding, window sills and frames, and gutters. I thought I was told I would receive a call or email with a timeframe for their arrival the day before my appointment. When I didn't, I called the office at 4 pm to confirm my appointment and to get the window of time for their arrival. I did receive an email the evening before (which was great!) with information for the next day, but no time was mentioned so I confirmed the time and asked them to call me if it changes. The two workman arrived at the tail end of the timeframe, but were on time and courteous. I would have given all 5's, but a few things bothered me. This was the first time I power washed my home so I wasn't sure what to expect. Others told me they put cleaning chemicals in the water to clean the siding. I was a bit surprised when I smelled A LOT of bleach. I was inside and it smelled strong even being inside. Before they started power washing I asked the gentleman if I should remove the items on my front porch (Halloween decorations, a wooden sign my son made me and a large mum). I was told no that it would be fine. I had no idea they would be spraying my front door and storm door with bleach! The handmade wooden sign that was stained and painted, now totally bleached out and the stain removed from the bleach. I watered my mum the next day and all I could smell was bleach coming from the mum. I will be surprised if it survives. I also went outside to speak with them after the back of the house was complete, and the water/bleach was dripping from the gutters - I thought it only got in my hair, but sadly it got on my nice cardigan and now it's ruined. Overall they did a great job getting the stains and moss off of my house and gutters (for some reason they didn't spray my brick chimney, not sure why). I will definitely use them again and I will be prepared next time with the extensive use of bleach. Plus I will make sure everything is off my porch- or maybe ask them not to spray the porch or front door. I really wish they would have told me to remove the items off my porch when I asked them...maybe it was a miscommunication since English is their second language.
    - Donna T.
  • A
    American Home Contractors Inc
    The gentleman who came, Mr. Howard Shires, was very professional. He was also very personable. He really cares about his work and the company he works for. I am very happy that I paid for this service through Angie's List. It was a very good experience. Mr. Shires took care of a couple of problems he pointed out. The services were performed in record time. Because of him and the quality of his work, I requested an estimate for a new roof and bow window. I have complete confidence in this company. Thank you.
    - Diane C.
  • F
    AROCON Roofing & Construction
    I call in and schedule the gutter cleaning service a month in advance - they NEVER show up.  We wasted the whole day waiting for them to show up.  I called and never got a response.  I then call again on Monday and speak to someone.  They advise they had no appointment on the calendar for me.  Not sure how that is possible given I spent several minutes on the phone with Linda to schedule.  They ask all kinds of questions about the structure.  I recall the conversation in detail.  She gets I am frustrated so we work to schedule ANOTHER appointment.  We had to wait another month to get someone out on a Saturday.  She promised me that she would ensure the guys showed up.  They didn't.
    I want my money back and I recommend avoiding this company.
    - Donna M.
  • A
    C N M Installations Inc
    This company provided stellar and honest service. They were punctual, professional and personable every step of the way, from sales to installation and even gave me confidence to contact them if any future issues arise and they will be out to fix it. Thank you CNM for a great experience and will use you in the future!
    - Lori W.
  • A
    C N M Installations Inc
    The technician, Chris, did a great job.  Very polite and explained everything very clearly.  He completed the work very quickly and did find some minor trouble spots that he repaired.  Pleased witht the experience and wouild use this company again.
    - Donna M.
  • A
    MD Power Wash
    Phil is a professional!   I am super impressed. He was punctual, has fair pricing and the results are fantastic. He even cleaned the front porch!! He kept me informed throughout the entire process. I will definitely recommend their services and best of all I will be a return customer.
    - Pamela R.
  • B
    The Gutter Guys
    Received a call back yesterday from "Dan". Very abrasive and short with me (apparently unhappy with my comments on Angie's list).
    His concern was that they were never paid any money from me, that if I paid any money it was to Angie's list. He continued to make excuses and complaints about my not being responsive or available to meet with them.  I never intended to meet with them, they looked at 2 properties, gave me a reasonable estimate(2 out of 3 x's), I verbally authorized them to do the work (on one property).... then they never did the work?

    Dan was very short and not very interested in hearing my concerns.... I still need the work done so I listened to all the excuses why it was my fault that the work hadn't been done then... I offered to let them come install the gutters (for one property) I agreed to months ago.

    Dan then advised me they "would not do the work until I retracted my comments from Angie's list". I advised them to come do the work properly and punctually and I would upgrade their ratings.  Dan then said " I do not think we are interested in working for you".

    I will say that I may have been less than diligent to chase them to do this work, however, I do not think it is the customers responsibility to chase the contractor.  As a Professional in the industry of home repairs and services, I do not expect my customers to beg to give me work, nor do I think that it is their responsibility to chase me. The is a lot of competition out there.

    So the bottom line is I paid for gutter cleaning, was (appropriately) told I needed new gutters and downspouts, but will have to be out the money paid, and find a more responsive contractor.

    It is a shame because I was seeking a competent gutter contractor to refer to my 2000+ homeowners that I serve in the area!
    - Doug W.
  • A
    C N M Installations Inc
    I ordered  C and N's offered deal for Gutter and Roof tune up. The next day, I emailed the company. By the same evening Mike had contacted me to schedule an appointment.  He was courteous and professional.  Today Mike came out with his assistant.  He called at the top of our driveway to let us know they were here. They scheduled the arrival time was between 7 and 9 am.  They were here by 7:25 am.  I walked with Mike around our home and pointed out a few things I was concerned about, then went back in. The job was finished by 9:00 am and Mike walked me around the house explaining the repairs and work done.  Each issue had been addressed, a couple I didn't know of where also addressed.  I would definitely use C and N again for roofing and gutter needs and would recommend the company to friends and family.  Mike knew what to look for, where to look and how to repair what needed repairing. He was kind and helpful, clear and concise on what he saw and how he resolved any issues.  Thanks C and N!
    - Rina C.
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Gutter Cleaners in Fallston

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