Access to trusted reviews, the best Auto Repair and exclusive discounts!

  • Memberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
  • Angie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
  • Members can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
  • If a project goes badly, Angie’s List has a complaint resolution team standing by to help you.

Ellicott City Auto Repair Articles

How to work with insurance to fix your car after a crash

Been in a car accident? Here's what to do to alert your insurance of the car crash and find a local auto body repair shop to fix your damaged vehicle.

Minor car crash? Don’t just assume everything’s OK

To ensure a wreck doesn’t ruin your car's long-term health, keep an eye out for these symptoms that may indicate mechanical problems.

Will my car insurance rate increase after I file a claim?

Every situation and every car insurance company is different, but learning how claims affect your insurance rates can help you prepare financially.

Do you have to use the body shop the insurance company recommends?

No, you don't have to use the body shop that the insurance company recommended. The choice is yours — by law, in the majority of cases. Yet a question remains: Will you get a quality repair?

Angie's List In The Press

Ellicott City Auto Repair Reviews

A
"When I dropped off my car at
Ellicott City Auto Repair Provider Name Locked
there was no wait. I immediately had the shop manager reviewing my claim and comparing it to the damage on my car. The whole intake process went smoothly and quickly.

The windshield scratches didn't
Ellicott City Auto Repair Provider Name Locked
out (
Ellicott City Auto Repair Provider Name Locked
was doing what the insurance company required) so I came over to inspect it so I could tell the insurance adjuster if I would accept the scratches at a reduced deductible or if I wanted the windshield replaced. At that time I did note to the shop manager that it appeared that the subcontractors who buffed the windshield had accidentally buffed the wiper arm. The shop manager assured me he would take care of it. Anyway, I opted for windshield replacement and
Ellicott City Auto Repair Provider Name Locked
handled all the details with my insurance company for me.

The repair progress was professionally explained to me along the way and the repairs were completed on schedule. When I took delivery of the car it looked amazing! I can assure you I looked things over very carefully since I wanted this brand new car restored to showroom condition. There was no hint of the rock ding and the paint color and finish matched and blended perfectly. It was like new! The same goes for the windshield, though I did note a small strip of rubber sticking out and the shop manager pulled it off and said it was excess that had been left behind. Also, the wiper arm damage was non-existent and also restored to new condition as promised.

Now I did find some minor blemishes in my meticulous examination of the vehicle. There were some micro scratches on the fenders and areas around where the work was performed, I presume from the subs working on the car. There was also some adhesive residue at the base of the A-pillars, I believe from the subs installing the windshield. I opted not to bring these blemishes to the attention of the shop manager because I figured that on my next trip to the mall I will have a big ding that would dwarf them all.

Subsequent to the repairs there were heavy rains and the windshield did not leak. Also, the final finishing touch was a nice thank you card from Mr.
Ellicott City Auto Repair Provider Name Locked
himself.
"
B
"I had never dealt with an auto body shop so I didn't know where to begin. I called for an appointment and
Ellicott City Auto Repair Provider Name Locked
Body said come on over. I got in the same day and they immediately began estimating the repairs. In addition to being new to body shops I also was concerned about the quality of the work since the car was brand new and I wanted it restored to like-new condition with the OEM windshield. The estimator took the time to explain the
Ellicott City Auto Repair Provider Name Locked
removal and painting process and made some calls to spec out the correct variety of windshield since the deep scratches could not be buffed out. I left that day determined to use this shop.

However after my insurance adjuster saw the car, the insurer would only pay for buffing out the scratch. If buffing doesn't work, then the insurance company offers a discount on your deductible or, or if you can get a supplement approved, replaces the windshield.

When I took my claim paperwork to
Ellicott City Auto Repair Provider Name Locked
Body and explained that the windshield replacement was not approved, they grew concerned. When I mentioned which insurance company I had (one of the top auto insurers nationally) the body shop did not want to bother with the hassle of dealing with my insurance company and declined the job. In my view a full-service body shop should deal with the full range of circumstances in that line of work and I was disappointed that they didn't want my business. I also would add that I drove around their premises and was not impressed with the cleanliness (check the pictures on their web site) or the security of the vehicles in their care. However they have since installed a chain link fence around their working parking lot.
"
B
"
Ellicott City Auto Repair Provider Name Locked
center had completed the job of repairing the damage to the front end of our toyota van. It had to go back once more because paint was peeling off of the front where it was painted."
C
"Not as thrilled as we hoped we would be. We were estimated based on entire bumper and told that all would be painted. Once we picked it up, only the small piece had been painted. Upon my insisting they did redo the entire bumper, but charged us. Never having received a written estimate, they told me the price they quoted originally had been a ball park figure. Final work was impeccable, but not pleased with attitude and original work."
A
"Quality work was completed in the estimated amount of time. All dents and scratches were removed. Paint job was perfect. Only complaints were, grease stain on door, which was immediately removed upon notifying pie's. The other complaint was that payment is only accepted in cash or money order and they close precisely at 5 pm and are not open weekends. This made it quite challenging to pick up car."
A
"They were recommended by state farm insurance. Generated estimate quickly. Scheduled appointment for three weeks later, but car was drivable so that wasn't a problem. Actual repair only took 2 days. Was able to leave enterprise rental car with the body shop, rather than enterprise office; very convenient. Note, repairs were covered by insurance, so my actual cost was $0."
A
"We own a Saturn
Ellicott City Auto Repair Provider Name Locked
Hybrid which was involved in a rear end accident. We had had an earlier need for auto body work and had used Pies and had been quite satisfied so we went to them again. The Saturn is no longer made, so parts availability is an issue. Nonetheless, Pies was able to locate all needed parts. In addition, they worked with the insurance company for theperson who had hit us. We had no problem even though the total cost exceeded the original estimate (both Pies and the insurance company's).
The repair was perfect, the paint matched as new and we have had no problem since. Given that we had no problem, we had no cause to take it back or use the warranty on the service.
"
A
"I made an appointment a week ago, and dropped the car off on Wednesday morning. I was able to pick up the car same day afternoon.

"
A
"Our car was involved in an accident with a commercial van. The van was attempting to make an illegal turn and ended up hitting the rear quarter panel of our Acura. The folks at
Ellicott City Auto Repair Provider Name Locked
were very professional and took the time to explain the repair procedure and the duration of the repair. They dealt directly with the other driver's insurance. They also worked with Enterprise to provide a rental for us. While the damage did not look too bad, once the repair had started they informed us that the floor panel in the
Ellicott City Auto Repair Provider Name Locked
was damaged and would require additional work to straighten that panel. The car was kept for a few additional days. When we got the car back, we were very impressed. The damaged area was completely fixed. The car was detailed and looked good as new. Will definitely use them again.

"
A
"I have been a customer here for years and I am very pleased with the service.
I have not felt taken advantage of (especially being female and dealing with cars) nor have I had any issues with their work.
Their prices are in alignment with other shops (I have asked around for
quotes) and they have always done great work. They have better service
time and prices than the BMW dealership from where I purchased my
vehicle.
Its hard to find people you can trust in the car business and having used them for over the past 6 years, I am confident that they
are a great auto repair/body shop.

"

All Auto Repair in Ellicott City, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
List View
Map View
View locations from page 1 of Ellicott CityAuto Repair

24/7 Collision Care

175 Penrod Ct
Glen Burnie, MD

A CARBODY COLLISION CTR

9741 WASHINGTON BLVD N
Laurel, MD

A D TOWING

4181 BRITTANY DR
Ellicott City, MD

A1 AUTO THREE BROTHERS CAR REPAIR

3041 FREDERICK AVE
Baltimore, MD

AA AUTO PARTS STORE

7164 E Furnace Branch Road
Glen Burnie, MD

AAMCO Transmissions

1923 OLD EASTERN AVE
Essex, MD

AAMCO Transmissions

5918 RITCHIE HWY
Brooklyn, MD

AAMCO Transmissions

5425 BALTIMORE NATIONAL PIKE
Baltimore, MD

AAMCO Transmissions

8709 1/2 Liberty Rd
Randallstown, MD

AAMCO Transmissions

5701 Pulaski Hwy
Baltimore, MD

AAMCO Transmissions

906 West St
Annapolis, MD

AAMCO Transmissions Inc

2210 N HOWARD ST
Baltimore, MD

ABBOTTS TOWING INC

8885 FREDERICK RD
Ellicott City, MD

ACI Auto Collision Inc.

6655 Dobbin RD
Columbia, MD

ADVANCE AUTO PARTS

9150 BALTIMORE NATIONAL PIKE
Ellicott City, MD

ALL HOOKED UP SVC INC

5421 MONTGOMERY RD
Ellicott City, MD

All Tune and Lube

8201 Ritchie Hwy
Pasadena, MD

Am Automotive

1181 Annapolis Road
Odenton, MD

AMSOIL SYNTHETIC LUBRICANTS

9806 LONGVIEW DR
Ellicott City, MD