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Firewood Company reviews in Eldersburg

  • F
    Do NOT buy firewood from this provider. I overpaid for a cord of wood. The so-called hardwood was not all hardwood, neither was it seasoned as advertised. This wood was very difficult to burn. When I called to complain I was told by the manager that the wood was water logged from all the rain we got last year, thus explaining why it was difficult to burn their wood. Why did they sell me this kind of wood? The manager was suppose to come over to discuss these issues but he never showed up. I can only imagine the quality of his other products. I won���t buy anything from All Aspects Landscaping.
    - Philip C.
  • D
    They came out and brought he wood. I'd assumed I was dealing with professionals. That turned out to not be the case. They didn't know how to stack the wood properly, and the stacks fell a couple times throughout the winter. Furthermore, I even once found one of the workers asleep in his truck, while his coworker was grabbing breakfast...  That is beyond unprofessional. The price and service were absolutely awful. It was an absolute disaster! This is the most unprofessional
    - Arnold S.
  • A
    We contacted Wolff through Angies List and a received a prompt reply.  We had an overgrown Mew in our front bed that was starting to take over the sidewalk.  Ben came and gave us a free estimate to prune the bush and to remove it.  We opted with removal and stump grinding.  Wow.  That's all we can say.  There was NO mess left behind, the work was performed quickly and efficiently.  Dealing with the office staff was fantastic.  We recommended Wolff to our neighbor who is going to have one of his overgrown trees removed as well.  Couldn't be happier with the service and the price.
    - Holly M.
  • C
    We purchased the cord mid-afternoon on a Saturday in late January and were told the wood would be delivered later that afternoon, we were asked if we would like a call prior to arrival but declined as we would be home all day and the house isn't far from the Garden Center. The day came and went, no sign of the delivery and no call. Sunday -- came and went, nothing. Figuring because it was Sunday we didn't think much of it and were glad we had a supply of wood to get us thru the cold weekend. Monday, Tuesday, Wednesday, Thursday and the following Friday we tried everyday to contact and find out when we would be getting the cord. No call backs, other than one call on a Wednesday afternoon with a short blunt "If you want it delivered today now is the time" only to have the return call we made 10 minutes later go nowhere. Voicemails were left indicating if we weren't able to get the wood, we would rather just get our money back. Still, no response.
    Finally, the following Saturday, we decided we were going to drive to the location and either (a) move the wood ourselves in three or four trips or (b) get our money back and go elsewhere. Upon arrival, there were staff in the store -- and in the back office you could hear griping and complaining about customer charge-backs. When the young man noticed us, he was quick to help -- filled the truck with the cord and delivered the wood to us. If not for his expressed apologies, my professionalism rating would be much much lower. That kid saved the day, but I will still not return -- ever.
    - Courtney J.
  • B
    These folks were friendly and courteous, but there were two problems in our dealings with them. We wanted to buy two cords of firewood and there was no place where we could go to see the wood we were buying before it was delivered. The other and bigger problem was that my wife and I are older folks and asked to have the wood stacked for us. We were certainly willing to pay for this additional service, but it was clear that this is a service they do not normally provide. It seemed like it would be somewhat of an imposition, even if Mr. and Mrs. Wolff were willing to help us with the stacking. We worked out arrangements with another firewood supplier who delivered two cords this past weekend. His two employees had it stacked in 15 minutes and it did not seem like an imposition or unusual request. It seemed to work out better for everyone this way.
    - Arnold S.
  • A
    I didn't want to rate right away because I wanted to wait until the season started so I could comment on the quality of the wood. It was great. The company was punctual, polite and the value paid for the wood was very fair. I will use this company again.
    - christophe j.
  • A
    Since the order was pre-paid, the truck arrived on time, and the delivery was made in the area I had indicated without need of direction from me. Everything happened has I had planned it. I will definitely use them again.
    - Katherine M.
  • A
    I found them to be very professional and friendly throughout the entire process. They arrived when they said they would with about 4 men and large equipment.  They were able to do everything I asked in a very efficient manner.  They took away all debris.  This is one of my favorite companies.  I would use them above anyone else.
    - Linda J.
  • A
    As advertised.  I had a cord of firewood delivered to my house.  They were easy to work with, showed up on time and very friendly. The driver showed up with a truck dropped it where I requested.  We spoke for a few minutes and I started to work stacking the firewood.  I would buy from them again.
    - John L.
  • A
    unknown
    - Nancy M.
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Firewood Companies in Eldersburg

Companies below are listed in alphabetical order.

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