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Transportation reviews in Easton

  • A
    I met with Pam Keating. She was very pleasant, professional, and knowledgeable. I was looking for rates on a cruise for 2014 or 2015. We discussed rates and said she would call back the first part of the following week with any additional. Not only did she call me back but she also sent several texts in the interim.
    I highly recommend them for anybody that is looking to cruise or any other type of travel.
    - Reeve A.
  • F
    First of all we have a horrible dispute with them about scheduling the travel date for the free trip voucher they gave us to sign up. We gave them our dates about 7 months in advance and about 1 month before we were supposed to get our tickets they said our flights (requested travel dates) weren't available. We got into somewhat of a pushing match with them about how ridiculous it was because we had given them 7 months notice to reserve those dates for us. We wound up spending I don't know how much time, weeks and weeks, fighting with this Destination Vacations. Finally we had to have every person we knew at Serenity to help us, to get us our tickets on the date we requested because we already had plans. It was a terrible experience because we had to keep calling and arguing with people at VIP who were very un caring and very belligerent toward us. Then when we got to our destination and tried to use our rental car voucher, the rental car agency said we had no prepaid voucher and they would not honor what we had so I had to pay for the rental car out of my pocket. I have been trying to get a refund or a rebate for what I spent out of my pocket for what was supposed to be a free rental car for a week and they still haven't honored that. They sent me another voucher which I told them back and forth I didn't want and I was fighting with them about this for the past year. They are just ignoring me. I wish I could get my money back; it was the biggest mistake in the world to do business with these people. I signed a contract and paid them but they really haven't provided much of anything in return for it. We've checked some things and prices for some trips and they really can't give you any advantages on airfare. They do have these vacation places that they book, which I guess people do when things don't sell out prices come down, I guess that's what these people are specializing in, buying up properties that haven't sold at a lower price and then moving them to our travel club but we haven't gotten to use that service because of the issues we've had. I don't know at this point if I would ever want to use them because the quality of service I have seen by them thus far is abysmal. I'm really sorry that I ever agreed to that amount of money. My wife and I are retired and I thought that we could probably get our value out of it in a fairly short period of time but I'm not even sure I want to business with them again. The way they are treating us is horrible. You pay for a lifetime membership to take advantage of these reduced travel rates. It was a lot of money to spend and looking back on it, it was a mistake. As far as value goes it was a bad value in my opinion. I've only been with them a year which is a short time to evaluate the value. Their service as far as responding to this simple request which wasn't a lot of money is terrible. Nobody ever gets back to me. I would never recommend that anybody buy their membership.
    - Tom & Jo-Ann D.
  • A
    unknown
    - Leslie E.
  • B
    unknown
    - Reeve A.
  • B
    The interaction was very professional. I would use them again.
    - Reeve A.
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Transportation Services in Easton

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