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House Cleaning reviews in Easton

  • D
    We hired Ruby to fully clean our new home, prior to us moving in. House was empty. We agreed on a price, level of services and a date. We were not there at the time of the cleaning which was done on the agreed day and I paid that same day. Upon close examination after the cleaning, we found many instances of agreed-upon cleaning not having been done or done poorly. There were two frigs - only one was cleaned and the other really needed it but was skipped. Toilet bowls were cleaned but the exteriors were either not done or poorly done. Cooktop controls were greasy, incomplete drawer and cabinet cleaning, lack of cleaning behind doors to some rooms, kickplates were not cleaned, etc. I contacted Ruby about these issues 10 days after the cleaning and got no response. After a couple weeks, I called her, explained the issues and she offered a free cleaning. Because of remodeling being done, we could not take her up on the offer at that time. When I contacted her in early December, she said she could do the free cleaning in January which I said was fine. I waited and heard nothing more from her. I emailed her and sent the same info to her using her web page's "contact us" form. Still nothing. Mid-January, I emailed her that the cleaning would need to be scheduled and completed by January 26 to avoid having a negative review posted here. There has been no response nor any cleaning so here is the negative review.
    - Christopher W.
  • A
    Silvia and her crew were exceptional.  They worked in an efficient manner with no duplication of effort.  The homeowner - who is certainly more particular than me - was really floored at the level of detail and the extent to which Silvia's crew went about their business.  The insides of appliances - none of which had even been used before - were extensively cleaned; drawer boxed removed and the insides of the carcasses vacuumed and wiped down.  And when the owner added an additional room that Silvia hadn't included in her original estimate, Silvia took it in stride and took care of that room as well, and at no additional charge to me.  This is how you earn business.  

    As with most large-scale residential construction projects, there is a degree of angst with the homeowners no matter how well everything goes.  Being able to finish an otherwise successful project on such a high note was very important for me and continued to show the homeowners the caliber of the trades with whom we work.  Silvia's quote was higher than some of the post-construction cleaning quotes I have received in the past, but her work far surpassed anything I have seen on any of my projects.  And in that regard, I received excellent value.

    I would have no hesitation recommending Silvia and her crew to anyone and look forward to continuing our working relationship.  In an industry where it is so difficult to find them, the members of Frescura are pros.
    - James S.
  • A
    The contact with the provider was a bit choppy.  I submitted a request for a quote but it took a while to get a response.  I was quoted a fair price $170 for 5 hours split between two cleaners.  They accepted a credit card over the phone on the day of service.  The house was cleaned exceptionally well and according to their 49 point checklist.  The bathrooms were sparkling and the wood floors looked great.  I did not have a working kitchen sink at the time so I was amazed they could make it look so nice.  I thought the price was fair but during the day the office had to call to authorize 2 more hours above the initial estimate.  I really needed it done so I didn't mind paying it.  The cleaner left nice touches throughout and a note about wishing she could have done more with the kitchen sink.  I will be happy to have them back.
    - Megan M.
  • F
    Let's just say that it was far less than expected and a very waste of money
    - ken van dyk V.
  • A
    .
    - Marilyn H.
  • A
    Fine.
    - Marilyn H.
  • B
    unknown
    - Marilyn H.
  • A
    unknown
    - Josephine C.
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Home Cleaning Services in Easton

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