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Dermatology reviews in Earleville

  • B
    My first appointment with Dr. Kumar went quickly and easily. My specific prescription must be mailed to the doctor's office and then administered, so I wanted to set that up before the end of the year (2012) when my refill would run out and my insurance would be changing. I provided his staff with all the phone numbers and prescription numbers and was told to call and make an appointment for January or February. I completed my end of the legwork, but somehow the office staff never returned the call to my insurance/medication provider and the medication was never sent. I called to make an appointment but was later called back to say my appointment would be rescheduled because the office did not have the medication! Needless to say, that was a little bit frustrating. However, the office staff worked quickly to secure the medication with my new insurance. She even accepted a scan of my new insurance card by email. I think that's a great way to use new technology. Within a week, the medication was on the way and my appointment was rescheduled. Dr. Kumar's medical assistant is new and obviously in training, so I think her lack of professionalism is due to her limited experience. She's a nice enough girl, but lack confidence and some people skills. I am hopeful that will improve. The waiting area is perfectly fine, it is easy to get an appointment within a couple days of calling, and Dr Kumar is quick and to the point. At my first and second appointments, he did ask if I had other dermatological concerns, looked at a few moles and sent me on my way. He did apologize for the confusion with the medication and I thought that was very professional. Overall, I will continue to see him again as the appointment availability if one of the top reasons I chose this office.
    - Taylor B.
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Dermatologists in Earleville

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