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Tile Installation reviews in Dundalk

  • A
    Excellent customer service, installation was done flawlessly while attention to detail was a top priority. From talking with Zin and Farzod to the installers, the entire experience was what a homeowner would want. To find a business that���s one stop shopping i.e. tile backsplash and granite, makes things so much simpler and easier. Highly recommend!
    - Irvin B.
  • A
    The project went well and took about two weeks. Workers showed up on time, were friendly and professional, and worked tirelessly for 8-hour days. The few problems or concerns were immediately addressed and/or corrected. The finished project is beautiful and exactly the solution to allow elderly homeowners to safely and comfortably to remain in their home. Homeowners are thrilled with the results.
    - Olinda P.
  • C
    Overall the work that was done was quality. Our new floor looks great and we are happy with the result so far. The people we speak with in the office are very respectful and easy to work with. After two weeks of people coming to the house to work every day, we were surprised to hear that Kargman's was finished with their work and requesting payment on March 18, 2016 because we noticed several issues. An outlet was not installed, the wall that they finished was not flush with the old wall, the doors that were installed weren't finished, the light switch in the bathroom was too far recessed so that when the socket cover was on, you couldn't flip the switch. We called Kargman's and they sent someone out to finish, except that they never did. Every couple days we have to call and ask for someone to come out and finish their job. As of today April 5, 2016, the work has still not been completed and we have not heard anything for almost a week. We are looking forward to Kargman's finishing this project and in the meantime will continue to follow up until the work we paid for has been completed.
    - elise d.
  • A
    We had a complete makeover of our 2nd bathroom. We had all of the walls and floor tiled so we wouldn't have to paint. We used listellos to break up the wall pattern. Our workman was very conscientious and took pride in his work. Since he did the job primarily by himself, it took a little longer. My only request was to put in 3 panels of cultured marble as the shower surround. I didn't want to deal with grout lines from the tile. It worked out perfectly.
    - Deborah K.
  • A

    I feel as though I'm living in a new home.  James and his staff were beyond wonderful!  They were very professional, arriving by 8am each day, never leaving a mess from one day till the next, extremely pleasant and helpful.  They always did things that went beyond the original scope of the project.  The brick steps by the front door were falling apart, the mortar was cracking and falling out.  James fixed the steps without adding an additional charge.  I would give  James and his team an A+++++.  My friends and family are in awe of the changes to my home!
    - Donna S.
  • A
    Absolute perfectly . Wonderful experience. Helped us prioritize against our budget and his schedule. . Was flexible as I Added a few things and changed my mind on a couple of items. Price was more than fair. Worked great with us as a couple. Will be doing more work in the fall as We have more budget available. Work was beautiful and high quality. Came when he said he could come and helped us find other great people in the area for work he doesn't do. Five star contractor ......????????..this is why Angie's list works. Have no fear in using MES remodeling.. If he says he is busy...wait for's worth the wait because he is honest and work is excellent.
    - Ellen W.
  • F
    This is the worst company I have ever hired! They started a job at my home in May of 2012. They have still not finished the job nor have they clean up trash. That they put into my back yard. Which has lead to receiving a $3,000. fine for a no dumping zone in my back yard! They didn't install my cabinets to the design that was agreed upon. They borrowed money from me on more than one occasion. It was signed for as a as (LOAN)! NOT A DRAW!! They have avoided my phone calls for MONTHS! Now I must contact the DLLR and the Attorney General's Office! So I have been without a home for over 3 years.  I paid him $26,000 the work is not completed the work that is done is not done well.  This is an ongoing issue since 2011 the house is unlivable. This company is untrustworthy and unprofessional. I have tried to get a hold of him in many different forms but he has changed his number and I get return to sender when I mail him. He came in and screwed my whole house up and just left it in shambles. He is no where to be found. DEANNA J. SCHWART and DONALD ALTOF are the owners they are crooks, and untrustworthy people. STAY AWAY.
    - carrie l.
  • A

    Everything from demo to finished bathroom went very smooth because the installers did everything to accommodate us. I could not be more satisfied with the finished product. So if you want a quality kitchen or bathroom you can be proud of at a reasonable price you should give Frank a call he will do just about anything to meet your needs. I was so satisfied with his work I contracted Frank to remodel my whole kitchen. Stay tuned.
    - Richard B.
  • A
    I waited 20 years to do this project because of the horror stories I heard from friends and acquaintances who suffered through remodeling projects. My experience with Jim made the wait worthwhile. My journey started by reviewing Angie?s List for companies that did bathroom renovations that had ?A? ratings in several recent reports. It was not until I met with Jim that I learned that not all A-rated companies are created equally, so read the member comments thoroughly. Jim doesn?t give estimates that are based on allowances. He had me do my homework to select tiles and fixtures and then gave me an itemized estimate. As an accountant, I was absolutely delighted! I knew exactly what I was getting. Don?t worry, Jim will give you as much guidance as you need to make the right choices. I was most impressed by his dedication in helping me with my tile selection and layout. He saw that getting the effect I wanted would present challenges and he worked with the tile manufacturer and developed a solution. And this was done BEFORE he gave me his estimate and I signed the contract. I couldn?t think of anyone investing this much effort before getting a signed deal. Once Jim and his crew are in your home, they make every effort to protect your furnishings and contain dust. Furniture was covered; my hardwood floors were protected and dust barriers installed and the job site was cleaned every day. Look, in every construction site a little dust will fly, but on a Jim Graves job, you won?t be living in a blizzard of construction dust. Jim has exacting standards for his crew. If he doesn?t like what he sees, it gets re-done until it?s done right. For example, the tile setter on my project worked all weekend to lay the mosaic floor, but when Jim saw it on Monday, he said it wasn?t up to his standard so the tile was taken up and re-laid. There was also problem with the stain on the closet doors that Jim addressed promptly and thoroughly. Jim encourages his clients to tell him if they think things aren?t quite right. He calls everyday to see how things are going. If you?re not happy with something, tell him. He will make it good; he treats you like you are his most important client. At the very end of the job I noticed that his carpenter forgot to fill the nail holes on the new closet casing. I mentioned it to Jim as a joke since I had filler pencils and could easily fill them myself. Jim insisted that his carpenter come back and fill them. Jim is a firm believer in the job isn?t over until the customer is completely satisfied. He tolerates no loose ends. I had a fantastic experience working with Jim and his crew. The bathroom turned out great; it takes my breath away. The closet he built looks like it?s always been there. Now that I know I will be in good hands working with Jim, I?m looking forward to starting on my kitchen renovation!
    - KAREN R.
  • F
    He had two others who did not do the job right. It took them a month to finish the bathroom. The paint they put on the walls is peeling off around the door. They even cut the bathroom door incorrectly and it's not even.
    - RICHARD P.
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Tile Installers in Dundalk

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