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6 Questions to Ask a Basement Waterproofing Contractor

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Basement Waterproofing reviews in Dundalk

  • A
    On time on everything. They've done everything. They take pictures. I do highly recommend them. They are not the cheapest but they are very reasonable in pricing. Windows are excellent quality. I recommend them to my friends.
    - Michael P.
  • A
    Wow! The company owner arrived promptly to give me a price estimate. He was extremely honest and knowledgeable! I was very impressed with his assessment of my situation. I would highly recommend this company. They stand behind their work 100 percent.
    - Jennifer .
  • A
    They did an absolutely fantastic job.  Fast and efficient, and we haven't had a leak since.  The only knock I had was that, when they gave the estimate, they said they could work around my concrete utility sink, but when they arrived, they told me they would need to demo it.  Not a big deal in the overall picture, but it would have been nice to know in advance.  Still, all in all, I would definitely recommend them.
    - Kevin P.
  • A
    Affordable Basement's management and employees who handled my project were extremely knowledgeable, professional, courtesy & respectful.  The project was done in the timeframe designated and management and crew exceeded my expectations in every aspect of this job - customer service was excellent.  Professionally done, I was extremely happy with the product and services provided. The cost of the project was realistic and reasonable as I did comparative analysis with 2 other waterproofing companies that were outrageously over priced for the same services I received from Affordable Basement.  I strongly recommend this company for the work ethics and the process they provide to waterproof my basement.  In fact this project was done for my rental that is under contract for sale the end of June 2015 and I just recently had Affordable come to our primary home to perform the same services at a reasonable, realistic cost.
    - JoAnn T.
  • A
    The initial workers did a poor job.  However, after a phone call, it was amended.  I knew what I needed and their salesperson wasn't pushy and never tried to take advantage of me.  He was awesome, as was the owner, and Mike the foreman. 
    - dawn f.
  • A
    About a week ago i had Armored Basement at my house to waterproof our basement. Yesterday i had them come back and do one of my rental properties. Although it was a different crew of workers, they were as courteous and polite as the last crew. When i arrived at the location they were all ready there ready to work. Not a minute late. When showing them in they had put down runners to cover the wood floors and covered up my tenants belongs. After the work was completed the  basement was cleaned up. There was an old area rug that was wet and moldy from water damage and when i asked if they could take the wet and moldy rug. He replies yes, and that was a huge problem that i no longer had to worry about.Thank you Armored Basement.
    - Richard E.
  • A
    As it turned out to be an A/C problem Rob didn't perform the service otherwise I'd have hired him for the repair on the spot.  He explained our issue and assured me that there wouldn't be any worse water in our basement while we were away which relieved my concern.  Rob also answered questions I had about our hot water heater.  He was nice and knowledgeable.  We'll definitely call him with our next plumbing project or problem.
    - Joy H.
  • A
    Excellent. Work was done in 1 day. All mess was cleaned up. Fraction of the price that Mr. Basement quoted us. Also didnt recommend some of the unnecessary things that mr. Basement said we needed. Very professional and timely.
    - jason b.
  • F
    I would never call this company again or recommend them to anyone. The guy who gave us the estimate was very rude. He acted like it was a privilege for him to be at our house. He told us all of these things needed to be done when they really didnt. Nevee followed up with us to see if we were interested. He was late to the appointment. My husband is a professional mover for a living and the guy said your going to need fo move alot of people to pay for this. I thought that was really out of line. Its like he didnt want our business. We ended up using a different company to do tne work and fhey were aboout a third of the price we got from mr basement
    - jason b.
  • A
    After my initial contact with Stop-Leak via their website email, I received a phone call within 30 minutes...and on a Sunday no less! We scheduled an appointment for the very next morning and Adrian arrived promptly at 10AM. In about an hour he diagnosed the problem and gave an on the spot estimate which was what we considered to be very reasonable, so we scheduled the work for three days later.  Pleasantly, Adrian called that same night to say that due to a schedule change they could do the work the very next day! A large crew arrived promptly at 7:30AM and started immediately. The workers handled different stages of the work simultaneously, from excavating, mixing concrete, digging trenches, installing pipes and drain fields, installing the sump pump and pouring concrete. They worked together very efficiently, like a well oiled machine, and completed the job as promised within one normal workday.  This included a much appreciated cleanup afterwords that included sweeping, dusting, and  wiping up the connecting kitchen, even though it had been sealed off at the doorway with heavy plastic.  They also cleaned up the yard where they had been mixing concrete, re-layed the dirt and grass over the trenches so it was totally unnoticeable and swept the driveway, even part of the street and gutters.  Even the neighbors commented on their terrific cleanup efforts!   All the workers were professional, pleasant and quite knowledgeable. They answered all questions and provided explanations of every step of the work.  The work was done for the exact amount of the estimate, even though there was an unexpected and significant increased concrete thickness to excavate
    Since we have not had any rain since the work was done, I can not yet comment on the resolution of the water problem, but based on their work ethic and positive A rating reviews, we do not expect that to be an issue.
     It was a pleasant surprise to have such a great experience with a contractor....especially for my 87 year old mother!
    We highly recommend Stop-Leak and will not hesitate to use them in the future.
    They created the well for, and installed a new sump pump, recovered
    - Olinda P.
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Waterproofing Contractors in Dundalk

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