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Professional Work reviews in Denton

  • C
    The service rep in Cambridge, Maryland was fantastic.  We finally were so upset with Comcast that we decided to bring our equipment and go in person to a local store.  The service rep, Diane Bradford, was friendly, patient, listened carefully to our long history of problems (mostly misunderstandings and Comcast providing different equipment than they said they would provide, then having a third set of equipment listed in our file), and - best of all - actually FIXED the problem!  It took quite awhile, but she was thorough and then explained everything she had done.  After more than 6 calls to Comcast, including talking with supervisors, etc., Diane was able to just cut through all the malarkey and figure out the problem.  It's good to know that some folks are serious about the "service" part of their job. 
    - Beth L.
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Professional Services in Denton

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