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Drywall Repair reviews in Damascus

  • A
    This is the second time I have used C & Painting LLC.  They did a great job.  Since this was a timed service I wasn't sure how much they could get done.  Jose and team not only completed my main projects but asked if there was anything else they could do while the first coat dried on the bathrooms.  That's when I suggested the hallway.  I went and bought the paint (Jose let me use his account to receive a professional discount) and they were able to get that done as well.
    I was so pleased with the service that I asked for and received an estimate for another project which I am currently scheduling.
    - BRYAN N.
  • A
    Could not be happier.  Jose was very professional, did not try to make the jobs bigger than they were and performed quality work.  I have his card and will employ his services in the future.
    - BRYAN N.
  • A
    Three painters arrived exactly on time. 7:30 am. Boss man arrived soon after to confer job to be done. Never stopped working until eight hours later at 3:30 pm exactly. Very Professional. High emphasis on detail. Clean, Clean, Clean!!!! In, Out, Done to Perfection. Highly recommended! Will most definitely hire again.
    - lorna m.
  • F
    We were ripped off. It was originally estimated that it would take one day to do the drywall and then they would come back to finish the sanding & priming once the mud on the joints had set. It was estimated that this would probably take another half-full day to complete. We thought that on the high end of the estimate, we would be paying $1000. When they were finished the first day, it was evident that they had completed less than half of the drywall work that should have been completed the first day. 
    When I contacted Mario and spoke with him he said that he did not realize that it was stucco until his crew told him before they started the work. Really?!? He did the estimate and it is very obvious so he is either a liar or completely incompetent. Even if this is true, why did he not tell us after he spoke with his crew that this would greatly change the amount time/cost of the repairs? He could not answer this but agreed that it would cost at least 2-3X's or more than what the original "estimate" was. 
    I then told him that I wanted him to come out and give us an exact cost to complete the work instead of using an "estimate" so that we could decide whether to have them finish it at all. He agreed that he would come by that afternoon. Big surprise, he never called and never showed.
    Oh, and the only reason that it can't be verified that this was an Angie's List purchase was because we were asked not to purchase the deal through Angie's List and pay them directly instead. I assume that it costs them money when people buy through this service. I would not recommend this company to my worst enemy. Okay, maybe I would.
    - Eric P.
  • A
    This was a 3 day job and the guys arrived on time each day. They did and excellent job overall. The previous owner of my condo put up lots of wall paper without priming the walls so when I attempted to take down the wall paper there was damage to the sheetrock. Faustinos took down the remaining wallpaper repaired the walls and painted my whole condo. I appreciate the professional job they did and look forward to using them in the future.
    - Yvette T.
  • A
    He is my first call for a lot of things. But I have found that he goes to other people to get the work done which means that I pay him and I pay the other guy so I am trying to go a little more direct. I needed painting and he does not like to paint so rather than ask him to send the painter out here I think I would look for one on my own. The first time I really appreciated it because I really did not know what to do. But I would at this point look for somebody on Angies List myself. His prices seem to be a bit high for the job he did for me the last time but he had made a number of trips and considering that I don't think that it was. He did the dry wall and I did the painting. He is personable and he is trustworthy. I am home alone and he was referred to me by a friend. I used because of that and then I realized that. He is also on Angies List and I am comfortable of having people who are in Angies List. He is great and he has done a real good job on everything that I have asked to do.
    - Hazel B.
  • A
    "It went perfectly, we had an extremely tight deadline and they exceeded the expectation, finishing the day before our deadline thanks to the dedicated workers. We stayed on the budget we agreed to and the work looks fabulous. We've had people over who have remarked "It looks like it always belonged there! The improvement is incredible!" again, due to the care for color matching the wood stain to existing wood.
    - Andrea B.
  • A
    Everything went great right from the start.  I called Omar on Friday afternoon and he got back to me that evening.  In fact he tried to call three times since we weren't home.  On Monday morning morning I received a call from Welber in the office and we set up an appointment for Omar to come out that morning for an estimate.  He was able to schedule the work for Saturday morning.  On Saturday two workers came and did a great job.  They were very careful and put  down covers on the floor and furniture.  They plastered all the areas that needed it and did a super job.  It looks great and we were very pleased.  They also cleaned up very nicely when they were done.  I would definitely recommend them and use them again for future projects. 
    - Kate O.
  • D
    I spent quite a while contemplating writing this review. I am a true believer that good contractors develop a lasting relationship, instead of one specifically for the profit with no follow through.  Unfortunately, this one is the latter.  What drove me to post this was seeing another member posting a very similar result from Dreamhome.

    I will try to break down my feedback on the individual work to be fair on areas that were good, and others that were not.

    Intro:

    Dreamhome Contractors does not have their own employees for specialized work outside of demo (in my project's experience).  Oshry and Anna subcontracted all of the specialized work.  Oshry does not do the work himself, only oversees the activities.

    I would consider these guys general contractors, not home builders or construction contractors of any kind.  Electrical was subcontracted to a guy named Tim, Countertops were subcontracted to a 3rd party, plumbing as well.  Demo, subfloor, and drywall/painting was done by two employees (as far as I could tell) of Dreamhome.

     We selected them based on their "Angie's List 2008/2009/2010 Super Service Award" and their BBB A+ rating.  I have learned that these ratings are not worth much if this is the experience we had, or that people just don't post bad feedback.  

    Oshry is a very personable guy, and certainly a salesman.  As another member's review indicated, he will bend backwards as long as there is outstanding payment for work.  To that fact, I do give him credit for following through *while the work is being done*.    But don't mistake it, he is a smooth talker.

    Demo:

    Never having a major demo done before, I thought it was the norm. Granted, any demo is messy, but these guys are complete novices.  Look at the picture for the type of insulation they used (simple plastic sheet with no positive/negative air flow management).  On top of this, which makes me more irate than not, Oshry tells me that there is lead paint in the kitchen.  They did not follow the EPA Federal regulations required, by any contractor (http://epa.gov/lead/pubs/renovation.htm).  Dreamhome is EPA certified for Renovations, which surprised me.  I have a 1 1/2 year old (at the time) which also makes me irate about this (luckly, our family relocated during the renovation. Money was never a problem if he told me it would cost more to do lead paint abatement, which he never did.

    Due to the lack of preparation and dust management, our whole home was contaminated and had to be cleaned by ourselves or paid out of our own pocket for experts to do.

    During the demo, accidentally our glass door for our sun room (next to the kitchen) was shattered by one of their air compressors. Oshry did get a glass manufacturer to replace/fix at his own cost, but after many weeks of not having it fixed, including having the door  (which is an exterior door) removed while my wife and daughter were home alone as I was on business travel, putting them in harms way.  This was not acceptable.  Again, Oshry would respond that this issue would be fixed and yet it wasn't until I was irate on the phone with him (after 2 or 3 phone requests) demanding that the door is fixed or no further payments will be made for the work performed.

    To the credit of Oshry's workers, those guys worked extra hard.  Our kitchen was specially difficult as the subfloor had 2 or 3 layers of subfloor on top of each other.  They ran through a circular saw as they had to literally cut squares out of the subfloor to remove it.

    Drywall and Painting:

    The drywall work done was excellent finish, professional like.  Painting was done well, and they also went above what I asked and painted the dining room adjacent to the kitchen.

    Plumbing:

    Requested that Dreamhome remove a baseboard heater and plumb the line through, as well as new plumbing lines for the kitchen sink.  This was done satisfactory and without issues.

    Electrical:

    Where to start.  Originally the plan was to only add some recessed lights and 3 way switches/dimmers in the kitchen.  Oshry convinced me to upgrade our electrical panel to 200 amp (we have an older 1960's home) to handle the new appliances, install new outlets, and under counter lights.  It made sense, except that:

    1) The price paid for the electrical upgrade was $4,500 which was much more than competition.
    2) There is some ambiguity if a permit should have been pulled and work inspected for this.  I am not a home builder to know, but other electricians that I talk to tell me it should have.  Oshry's electrician, Tim, did not say one was needed as long as the utility's meter did not have to get changed.  They did not change the Utility meter.  
    3) Outlets were not working, half of the house was without lights, after the work.  To that effect, Tim did come back about 2 or 3 times to correct all of the issues and adjust some of the wiring to satisfaction.
    4) It was not until winter that we discovered that the dishwasher and microwave were both wired to the same circuit, together with some of the electrical outlets on the rest of the house.  We found out because if we have a) the dishwasher running, b) use the microwave, and c) have something plugged and turned on to a particular living room outlet - the breaker trips.  I have been told that it is against code to have anything other than microwave on its own circuit. I don't have any facts to prove this.

    With that said, I have called and spoken to Anna (once), Oshry (three times), and Tim (once) to get item #4 fixed.  Every time I got the story that "oh, Tim didnt call you? He said he did".  This is pure lies and I have the phone records to prove it.  I have given up and I am now contracting a master electrician to come and revisit the WHOLE electrical work done by Dreamhome.  I will be charging Oshry for the cost, and if not paid, will be taking it to small claims court.

    Countertops:

    This was subcontracted to a reputable countertop company.  The work performed was done well and in very good time (countertop was delivered  and installed in less than a week).   Only reason I know price was competitive is because I got a second quote for the same countertop (Silestone) from Home Depot, and required Oshry to match it.  Part of the countertop was installation of a bar who's idea was Oshry's and it turned out really well.

    Load-bearing wall relocation:

    We requested that one of the walls between kitchen and dining room was "opened up". I was told that it was load bearing and charged me $3,600.00 for the work.  Not living in the house during the construction (although I tried to visit daily), they seem to have done the correct work (as no structure failure has occurred since the work).

    Hood installation:

    This one also made me a little irate.  We requested that Oshry's folks relocate the hood plumbing from one side of the kitchen to the next.  We come to find out that they used dryer vent tubing for this.  This is particularly non-code compliant and a fire hazard (putting me and my family at risk).  I had to argue with Oshry about the validity of this installation.  I believe that Oshry knew this very but did not want to spend more time on this work.  Eventually, they installed smooth-wall steel which passes code, and installed a new hood fan unit to satisfaction.

    Lessons learned:

    If you are still convinced to contract with Dreamhome, here is what I would suggest:

    1) Get all estimates in writing - a must.
    2) Pay in phases, but do not pay the final payment until all work is complete and you are satisfied.
    3) Get written receipts of work performed and payment
    4) Get written warranty, if applicable.
    5) Expect that once work is done, changes of you getting Oshry to "fix" it after he's been paid is very slim.
    - Vinicius L.
  • A
    They are prompt on calls.  They answer your phone and call you back.  They show up when they say they are going to.  They get the work done in one visit.  They have done other work like drywall, deck maintenance, and painting as well.  The quality of their work is the same every time.  They insist on good quality work.  I have used other companies perform similar work and their work is just as good as anybody else’s.  The price they charged me is really the best price for the work being done in the right time.
    - Chuck M.
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