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Chimney & Fireplace reviews in Crofton

  • A
    Clean Sweep of Anne Arundel County
    Clean sweep responded timely. They did an interview over the phone to better understand the problem and showed up on schedule with everything they needed to identify the source of the leak(s). They took pictures and showed us what they believed to be the problems. They gave me an estimate which I accepted and they scheduled the work. They called a few days later and said they had an earlier opening if I wanted the work done sooner. Again they showed up on time and did all of the work in the same day. It has been several weeks since the work was completed and so far we have not experienced any more leaks. Work performed included redoing the crown, repointing mortar joints as necessary, resealing where chimney meets the siding and using a water repellant on entire chimney. Pictures of completed work were furnished.
    - John M.
  • A
    Columbia Chimney Sweeps Inc
    This company, now trading as Columbia Chimney Services, did an excellent, very professional job. They arrived on time and completed the work on time, protecting the floors with tarps and covering the outside heat pump nearby the chimney. They explained very completely everything they would be doing and provided the HeatShield option for the interior chimney work to prevent replacing the flue. The workers were very polite and personable, very focused on customer satisfaction. Rob Waid, the owner, was highly recommended by the National Fireplace Institute and he personally performed the HeatShield portion of the work. I am very glad I hired this company. Their price was in the middle of 3 bids I received, but this was not a project where I wanted to make a decision based on the lowest bid to do the work.
    - Susan W.
  • A
    ChimneyTEK
    It all went well. The CSIA certified technician came on the scheduled day and time. He checked the chimney cap, crown and structure from the roof and the firebox and damper etc from inside. He cleaned the chimney and then used a remote camera to inspect the smoke chamber and flue. He explained everything as the work was being done and provided a written report.
    - Robert H.
  • B
    Leon Pro Services
    The office manager was very nice. When I called because the tech never showed the first scheduled date, she was very apologetic and rescheduled quickly. The tech did show the second scheduled time, but seemed bothered that the job was tougher. He was efficient and quick. OK job cleaning (as much as I can see the chimney) but did not clean the ashes out of the fireplace, as typically has been done with other companies when we had our chimney cleaned.
    - Heather Z.
  • F
    Capitol Chimney Service LLC
    The owner of Capitol Chimney, Roger Velasquez, LIED to me by saying some of his technicians are Chimney Safety Institute of American (CSIA) certified. I checked the CSIA website, [*** Link removed ***] and no one from Capitol Chimney is CSIA certified. Angie's List recommends using only CSIA certified chimney sweeps, so don't use this company. Roger Velasquez came to my house to do a Big Deal Chimney Sweep and Inspection and after discussing the job with him it quickly became obvious that he is an IDIOT and doesn't know what he is doing. Of course, I didn't have him do the job. Read the D and F reviews for this company because only those seem to be accurate. The Big Deal turned out to be a Big Steal.
    - Robert H.
  • F
    B&H CHIMNEYS
    WOW, THIS COMPANY STINKS!!! It is run by two incompetent idiots that misrepresent themselves as knowing chimney repair and maintenance. They ground out my chimney's mortar joints, didn't fill them in and denied they ground them out in the first place. WHAT A DISASTER!!!
    - Robert H.
  • F
    B&H CHIMNEYS
    Horrible. This companies actions should be criminal. They are totally clueless and can't complete even the simplest of tasks. I made an appointment 1 month in advance and after 3 confirmations they called 1 hour before the appointment time saying they would not do the job. They owe me a days pay for the appointment day I took off work and they were a no show. Others have had similar experiences with this company. Punish this company by not hiring them.
    - Robert H.
  • A
    American Professional Chimney & Masonry
    All went well but there was a mix up in the billing.  I had paid by credit card in advance when I ordered the service through Angie's List but apparently the technician was not told the bill was paid and insisted that my Son pay again the day of service.  I contacted American Professional Chimney & Masonry to let them know what happened and they said they would refund my card.  I told them to send my Son's check back to him because this was a gift to him from me.  It took about a week for him to get his check back but they did respond.
    In order to get the deal that I got on this service, I had to pay up-front when I ordered the service through Angie's List.  I think that the service providers need to be aware that the service was ordered through Angie's List and make sure that the customer's are not billed twice.
    - Linda G.
  • A
    Old Line Chimney Sweeps
    Very courteous, knowledgeable and thorough. Didn't try to sell me on services I didn't need. Listened to my concerns and made recommendations. James came back to take a second look at what could have been an issue, but after further inspection was not. Very, very pleased with this company.
    - Julie G.
  • A
    Heidler Inc
    They were good all around. They came in and explained everything. They fixed it. They cleaned everything out for us and made it work better so I guess quality, communication and professionalism were all very good. It was all A's. They communicated well. I think he even put some covers on to walk in the house. He was courteous. I would use them again.
    - Josh B.
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Chimney And Fireplace Contractors in Crofton

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