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FLOOR GEM

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rated
23 reviews
0 offers
on Angie's List for 11 years
Contact FLOOR GEM
Address
8950 Route 108
Columbia, MD
21045

About Us

FloorGem Services, Inc. hardwood floor installation, refinishing & stone flooring in Maryland, Virginia & Washington, DC We handle all of your flooring needs in the Maryland, Washington DC and Virginia areas. Hardwood & Bamboo Floor Care Services Polished Concrete Marble & Stone Vinyl & Epoxy Ceramic Flooring FloorGem Services is your #1 flooring contractor for all your hardwood floor installation, floor restoration, floor cleaning, concrete polish and floor maintenance needs. We service all of Maryland, D.C., and Virginia as well as the surrounding states. We pride ourselves on delivering a quality floor installation at a fair and reasonable price. We stand behind the quality of every floor installation and your satisfaction is our #1 priority. If you are looking for a flooring company that to give you ad your home the attention it desires call FloorGem Services today and see why dozens of clients and companies choose us every day. Our flooring Estimates are FREE and the owner Ken Waldman will come to meet with you personally. So why wait, Call the owner, Ken Waldman, directly @ 410-381-6697 or 301-384-6608.

Ratings and Reviews for FLOOR GEM

in Flooring, Remodeling, Cleaning
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  • F
  • Price
  • Quality
  • Responsiveness
  • Punctuality
  • Professionalism
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  • Review: Hardwood Flooring Service

    New Hardwood flooring installation for our living room and twelve steps stairs

    We love our new floor. Floor Gem did a great job. They are punctual, organized and they didn't even take a full day to finish. We highly recommend Floor Gem for your next project.

    Services Performed
    • Hardwood Flooring
  • Review: Hardwood Flooring Service

    Installed strand bamboo flooring over approximately 500 square feet on a concrete slab.

    Ken was great to deal with, answering a lot of questions before the contract was signed and even helping us find ways to save money on the project. Although is quote was not the lowest, we went with him due to how happy we were with our interactions with him. We are very happy with how the floors look. That said, we had a few issues with Liandro, Ken's project lead, and I was disappointed that when I asked Ken if we could deal with him instead of Liandro I was told that he was trying to juggle ten things at once as was really counting on Liandro to fix our problems. In the end Liandro was able to fix things for us, but I contracted with Ken for the project and would have liked for him to be more involved when there were problems. Really most of the problems we had could have been avoided if someone who spoke english had been on hand to talk to my wife as the floor was installed. On the day of the installation Liandro only showed up at the start of the project to ask where we had stored the glue. Points were knocked off on punctuality because out of the four times we met someone from Floor Gem (quote, material dropoff, installation, and final touches) only one was at the time agreed upon. Ken arrived for the quote an hour early, which was before my wife was home. Material dropoff was more than three hours late with no call (I had to call Ken and leave a voicemail to find out what was going on and lost a day of work sitting on my thumbs). Installation was happily on time, and the return visit to fix some lingering issues was again delayed by hours from the window we were given with no call to let us know things were running late. I do really appreciate that Liandro and his team worked very late to make sure everything with the floor was good and we were happy. The installers worked very hard and it reflects very well on Ken that he has such good workers on his team. The floors look great and overall this was a positive experience.

    Services Performed
    • Hardwood Flooring

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rated
23 reviews
0 offers
on Angie's List for 11 years
Contact FLOOR GEM
Address
8950 Route 108
Columbia, MD
21045

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