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Refrigerators for sale in a showroom

Large Appliances reviews in Columbia

  • A
    American Kitchen Concepts, Inc. inspired confidence from the very beginning. Dan Millard worked with a committee from the church to develop a design that made the most of our small space. He was very responsive to all our concerns and addressed them immediately. The results were absolutely amazing and admired by everyone in the church. The cost was a bit more than we were hoping to pay, but as the saying goes, you get what you pay for, and we now have a kitchenette that we are proud to show off!
    - Susan D.
  • A
    The purchase process went swimmingly. No pressure from the sales people while I looked. When I had questions, they provided good answers. Prices were competitive and I liked the idea of them being a local business. Delivery was on time and the installers were wonderful. The only unexpected expense was $40 for a new water line for the fridge to replace a less than sturdy one originally put in. So, that was a worthwhile expense. I admit I had a little trepidation after reading some reviews elsewhere, but this could not have gone smoother from start to finish. Highly recommend them.
    - Theresa B.
  • A
    We bought a refrigerator, range, dishwasher, disposal, and wall-mounted range hood all together. Terry Lane, who coordinated the process and helped us choose appliances, was extremely efficient -- we got nearly everything done within an hour. He also gave us ideas on choosing from among types of appliances, advice that we had not seen anywhere else (such as the disadvantages of double ovens). He also filled out three different rebate forms that made a difference in our overall costs. Of course, the company pushes extended warranties...
    - Thomas F.
  • A
    I called the phone number listed for Van Sant Plumbing and Heating and the call was answered by BGE Home. It seems that Van Sant is now owned by BGE Home. So this is really a review for BGE Home (Van Sant was not involved - the sale and installation were carried out by BGE Home organizations separate from Van Sant). I discussed my water heater problem with a BGE Home representative on the phone and she assisted me in deciding which of several models of heaters would be the best replacement for our house. The price she quoted was reasonable for both the water heater and the installation and she was able to schedule the installation for about 36 hours later - she also gave me a 3 hour window for the installation crew to arrive so I wouldn't have to be home all day waiting. The two installers called me near the beginning of the 3 hour window and arrived about 30 minutes later - very punctual. They covered the floor to avoid messing up the rug, drained the old heater and removed it, and then brought in the new heater and installed it. After explaining the operation to me they cleaned up and left. All in about 2 hours. They were very professional, knowledgeable and courteous. I was very happy with the entire process. The water heater is working perfectly.
    - Diana B.
  • B
    I had a credit from them and I also got a service contract with it. It is like an extended warranty. When the delivery people came, they didn't have all of the parts that they needed. They didn't have enough duct work to connect the dryer. They didn't realize how much duct work they needed, the salesperson probably should have clarified that with me. I've been very satisfied with them. I have used them several times and overall, I think they are good. I know they are more expensive than other stores but, they provide great customer service. I am happy to pay more for good customer service. I've never had an issue that I needed them to respond too.
    - Bonnie G.
  • A
    The delivery went well!  The two guys who delivered & installed the 2 pieces couldn't have been any nicer.  They showed me how to work both and since I had the original hook ups from my old washer & dryer they advised me to take the new ones back for a credit!  The new ones are GREAT and very quiet.  The sales people were very helpful also and good to work with.
    - SUSAN W.
  • A
    They were wonderful. They were very helpful in the storeroom. They didn't try to sell us the higher priced appliances and they gave us pros and cons of each type of appliance. They made everything so easy and they were very warm and outstanding. The quality of the appliances is great.
    - Mina S.
  • A
    We have used Landers before, based on Angie's List recommendations, and once again had a phenomenal experience. Our refrigerator died. We did some research on line, and called various trade associations, the manufacturer, and, ultimately, service and sales firms. As usual, Landers was the most knowledgeable. Their main business is repair, so they apparently go to a lot of training events. They asked good questions and gave solid, unbiased advice. Even though they are not conveniently located for us, we drove out there to look at what they had; their selection is more limited than big retailers. There is absolutely no pressure, and the salesman was helpful. We looked at scratch-and dents, priced lower, and ended up buying one. We could not see any imperfection in the store or in our home. (Everything is guaranteed.) They not only added a promotional discount, they added a discount from an old coupon to that! I should mention that we had bought a scratch-and dent dryer from them a few years ago sight unseen - it was just going to the laundry room. Turns out that dent was even more inconspicuous that described.
    Thay delivered the refrigerator the next afternoon. (We had just missed the delivery to our area for same day.) No extra charge for fast delivery. There are charges for delivery and for installation, both of which are typical for our area. There is a $10 charge for removing the old refrigerator. Delivery was without incident, the installers were pleasant and efficient. They even told us some important information about allowing the refrigerator to come to stable temperature - info that is in the manual, but it sure was convenient to have someone tell us upfront what to do.
    A side note: we needed dishwasher service on a holiday a year or 2 ago. They came out, no extra charge.
    I will use them for appliance sales and service every time.


    - Ken K.
  • A

    The control fuse was blown. The technician repaired it. In July, it broke again and he came back out. I was very pleased with his services.

    Also, He checked my washer and found I needed a new one so I purchased a new one from Landers. Their service is excellent.

    - FAUSTINE W.
  • A
    The salesman was very knowledgeable and without pushing us was able to answer all our questions. We had already decided for another type (online and visiting other stores) but the model that he had was superior and we knew competitive for cost.  They worked with us around our busy schedule for the delivery on a Saturday. The device works well.
    - Clarissa F.
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Kitchen Appliance Sellers in Columbia

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