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Hardscaping reviews in College Park

  • D
    A little over a year later there are multiple cracks in the concrete. Initially they were responsive, however they stopped all communication. They would rather hide behind their one year warrenty than support their product. Its clear the cracks have been there awhile and started before the warrenty was up.
    - Eric B.
  • A
    They came Aug 30, were one hour late but immediately set to work. (Understandable that they were late due to traffic.) Also had more work to be done so had them stay for 2 more hours (initially hired two people for 4 hours, so paid for two people for two additional hours @$42/pp/hour=$168 total) trimmed shrubs, cleaned flower beds , offered suggestions on some shrubs that I was unsure how to maintain. Cleaned out eponymous on side of garage area that was overgrown. Did a great job - initially was hard to contact- mailbox was full and email response was very slow, contacted Angie's List who had a different number to call - made contact quickly with new number and it went well from there on.
    - Maureen M.
  • A
    There were a couple snafus at the beginning but only because of equipment failure. Once that was fixed they were off and running. The work was completed within a timely manner just as Abel promised. He kept me aware of any issues they came across while I was at work. Sending me photos of a wire I had no idea was present and also old pipes. The guys came in a worked hard in extreme heat to complete the job on time. Everything turned out perfect and I can't thank him enough. It's nice to step out onto a beautiful patio and walk easily to my garage now instead of skipping stone paver to paver like frogger on an uneven surface. Fantastic work Abel! Thank you!
    - John V.
  • A
    I chose RDM Landscaping out of the 4 contractors I had bid on the job. Ray was very knowledgeable and explained exactly what they would do very well. He left me with the impression that they would do a quality job and not cut any corners which is why I chose RDM over a couple lower priced bids. Work is completed now and I am very pleased with the quality and appearance of the steps, railing, and wall. Ray is a really nice guy, helpful, very knowledgeable about his business, explains things well, and they do good work. The one negative of the experience was that at one point Ray did not return my texts for 3 days and another time for 2 days. It was raining almost every day which was delaying the project and I requested updates. I read a couple other reviews from people who had a hard time getting in touch with Ray so I got a bit worried. In the end, when the weather got better, they came and completed the job. I spoke to Ray frankly about the need to improve his responsiveness because it could really hurt his otherwise great business. I hope they improve in this area. On the plus side, besides the well done finished project, Ray helped out with a couple small things that were outside the scope of work which I greatly appreciated. They filled a gap on the bottom of our concrete front porch and he also noticed that a corner on the side of our house where the chimney jutted out was collecting water so they added some concrete to divert the water. After power washing the new steps they also power washed the back concrete patio. Overall, I am happy with my choice and I have already hired RDM again to do some tree trimming.
    - JOHN C.
  • A
    Abel showed up for the estimate on time and gave me a quote on the spot.  I had gotten another estimate from another angie's list provider and their quote was almost three times as much.  His crew did a fantastic job.  There was a slight mis-communication on how the steps were to be done.  But it was corrected quickly and exceeded my satisfaction.  I will definitely be using them again.
    - Julia C.
  • A
    They finished the original walkway and offered to add additional length in the back.  They made sure we liked the stone that was used and initially brought several samples. They were fine to work with and worked with us on the design.  They did a good job.
    - Mark H.
  • A
    The project was initially delayed because of all the rain this spring. The only criticism I have is that I had to contact them twice to get status on when the job would actually start. Once the job began, everything went very smoothly, the lawn was cleared and the new beds installed with minimal interruption for my husband, who works at home. It took them two days to do everything, Friday the 18th and the following Monday, the 21st. They left behind a sprinkler system to make sure the lawn was watered properly for the first few weeks after it was installed.
  • A

    I can not think of enough superlatives!  From the first meeting with Jeff Potter (the J in JG) the friendliness, competence, professionalism and responsiveness of this organization has been stunning.  Is it just my view or are most companies today just stumbling through a preset dance with PR but no follow through (e.g.: the computer system for health care)?

    I was impressed with Jeff's comprehension of what I wanted with very little input from me, but my introduction to Greg (the G in JG) and Matt and the beautiful and complete plans and contract presented on my second meeting with Jeff and my visit to their headquarters made me pretty sure I had selected the right company.

    Today, four days into the job I am blown away.  The crew, headed by Francisco, arrives each day on time at 7AM and works straight through until 3.  What they have accomplished in four days is amazing.  All of the old landscaping (except for what I was keeping, which is being watered and kept alive) has been removed, the drive has been removed and prepared for pavers and asphalt, the drainage pipes have been laid front and back, and a beautiful and artistic paver walkway has been installed in the rear.  When I say removed, I mean out of my sight......their trucks come and go like clockwork, bringing supplies and removing debris.  The job site is left in perfect order and they have been concerned that I have safe access.

    The production supervisor, Jim Logan, arrives every morning and checks on yesterdays work and verifies the days doings with the crew and with me.  I have been impressed again with a JG representative, as Jim even knows the way the water flows on my property and has suggested very good alterations to the plan that could only be seen as the job progresses.

    Well, as I said I can't find enough superlatives for this company.  When people come in and tear up your surroundings it is just a bit nerve racking, to say the least.  I can not tell you how confident this well greased, but customer attentive company has made me, and continues to make me feel.  I'll put in an addendum when the job is finished.

    Oh, and my dog has sniffed and approved each one and looks forward to their arrival each day.  He is particularly attached to Jim Logan.

    One week in and I am even more positive and excited about the work JG is doing!  The back yard is sodded and planted and they are moving to the front for a new front stoop, walk and parking pad.

    Ta Da!  I have the most beautiful landscaping with lights and so clearly easy to maintain!  I am the happy customer of JG and I recommend them highly, not one hiccup in the whole process, my best experience with any major home-owning (40 years) project.   In fact, the best experience with a company of any kind.

    - Dale A.
  • A
    I was impressed because they completed all of the work in three days. There was always three men working and sometimes 8 people working. They came out in the Spring to give an estimate, they said they would call in the summer when they were ready to do the work. It did not bother us that we had to wait because of the quality of work. They were punctual and finished the work on time.
    - Jessica D.
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Patio Pavers in College Park

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