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Foundation Repair reviews in Colesville

  • A


    The work performed in the lower level basement room was professional done and when we had those heavy rains last year, no water leaked into the area and every since the basement has remained dry, which is the first time in a long time the area has been free from leakage.

    Although the bathroom area is small, it is beautifully tiled and adds value and convenience to the home.  The bathroom looks one of those in a designer home picture.

    The neighbors commented on how nice they think my tool shed, with windows, looks and this area adds space that was much needed for storage without having to pay costly monthly storage fees.

    - John A.
  • A
    Before hiring LevelLift, I contacted a friend of mine who owns a Structural Engineering firm, but only work commercial not residential.  So after receiving at least (5) estimates, we agreed that LevelLift was the company to hire.   
    Met with Paul Mauer of Levelift Systems, he was very nice, patient and professional along with his team.  Received a proposal for the work noted below:
    The work in the basement  included but not limited too grout beneath concrete, excavate & installed timber walls,
    raise window well & installed standard home-improvement store grade cover, raise grade, furnished & installed discharge pipes for down spouts, installed seven steel beams, new interior drainage, repaired damaged mortar joints, installed 12" high cast-in-place concrete curb between steel beams and they took care of all the Montgomery County permits and inspections.  In addition, mobilization, site preparation and  furnished & installed discharge pipe for sump pump.
    In addition, Paul recommended a very good Structural Engineer to take care of the structural drawings.
    The contract payment terms were broken down into four payments with the option of using major credit cards and we have a ten (10) year warranty.
    Paul and his team were very responsive, punctual, and professional and the quality of the work was excellent.  We have not had any problems in the basement since 2013.  They are highly recommended. (A+)
    - Palmatha L.
  • A
    On the first day's morning, it was not going well.  There was apparently some mis-communication between the salesperson Jim and the foreman.  The contract called for injection from the outside for the 1st wall, but the foreman refused to inject from the outside, and only wanted to do from the inside.  It took some arguments, separate discussions between him and me, between Jim and me, then Jim and him, before the foreman agreed to it.  What made me feel a lot better was the he now agreed to do it both inside and outside for that wall.

    They injected and repaired the 2nd wall as agreed in the contract. Minor thing:  One of the workers accidentally cut the original drain tube coming from the front wall put in by the builder without asking me, but he fixed it by connecting a new one to where he cut it.  They did very good work on both walls.  After the epoxy and polyurethane were dried, the foreman cut the protruding ports, and smoothed the repaired areas along the cracks nicely. Nice job!  I painted over them with concrete paint and they look almost as if there are no cracks.

    Jim came twice to my house for estimate and for further adjustments on the contract.  He was very courteous and professional.  He listened to my problems, and proposed several solutions to address the problems without pushing his way, as some of the other companies' salesmen did. There were many heavy rains, but there was no leaks.  Job well done!
    - Dung P.
  • A
    It couldn't have gone any better!  They needed nothing from me, and worked as a cohesive team.  They left no messes, ad nothing had to be cleaned after their departure.  I think they were GREAT!
    - Tim O.
  • A
    I had solicited 5 quotes to assess my problem and give me an estimate for repairs.  Their recommendation proved to be just what I needed,  at the lowest cost and extremely good. quality 
    - Tim O.
  • D
    Update 6/11/12: Inspection was rejected, the ground in front of the house is sinking after being filled in 3 times, no one from JES has ever called to follow up.

    Summary:�� The finished product is anything but. The floor was never leveled (or even moved), there was poor to almost no communication. The finished concrete is rough and full of imperfections. It is a lottery if you will get a competent crew or not. The system should work (it hasn't rained yet so who knows) but after $17k and 4 months I expected it to at least look finished. I would not recommend them, or use them again.

    This project was one mess after another. It started last year when mud started coming in under the walls of my finished basement. Turns out a previous contractor who put in a main sewer line hit the outside wall and knocked a block 0.5" into the house. This prompted me to call numerous engineers and basement experts. JES was the last contractor to put in their bid as it took over a month to schedule their sales guy to come out (the other contractors took 2 weeks to a month, it was a very wet fall).
    I liked what Nick Feaster had to say, and explained to me what they were going to do to fix my problems.
    They were going to install 8 wall anchors thru the basement wall that was bowing in and attach them to plates placed in a trench approximately 10' out in the front yard (this is known as a dead man) This solution has the potential to actually straighten the wall. All others wanted to put in either steel or fiberglass reinforcement to hold the wall in place.
    Next they were going to dig down against the foundation of the house on the outside and uncover the knocked in block, try and knock it back into place and re-tar the area so mud would stop leaking in.
    Last they were going to install their preferred drain tile system (every company has their own best system, but they all basically do the same thing) and sump pump.
    This was to cost me $12k (about average for the other estimates I got)
    I signed a contract and put down a deposit on November 26. Work was scheduled for 3 days to start JANUARY 19th
    A week before work starts I give them a call to make sure we are still on schedule, and to emphasize that they need to call MISS Utility as the gas company has installed new gaslines. They assure me that everything is on schedule and called in.
    On the day of scheduled work, a JES crew showed up and began to get to work laying drop clothes and putting up plastic everywhere to take care of the dust they were about to make. I pointed out to the lead that MISS Utility had not been out yet and again reminded them of the two gas lines buried in the front yard. He apologized and said that the office should have taken care of that, but he would get an emergency call in to get the lines marked (which they did).
    While they are waiting on MISS Utility, they begin to break the concrete for the sump well. Here they discovered the the concrete slab was "floating". All of the soil that was supposed to be holding up the floor had washed out (probably thru the broken sewer line that was replaced the year before), and the only thing holding up the floor was the footers. (I would like to note at this time that the basement floor was very cracked and pitched due to the settling of the slab previous to JES doing any work, something I would have thought any one of the 4 basement contractors that I had look at the place would have noted). Now work in the basement is stopped and the office is called to figure out a solution to the floating slab (they cant continue removing concrete as eventually the whole slab would just collapse).
    By the end of day one the trench is dug, the concrete that was dug up was replaced, and calls were made to the front office who is supposed to call me to discuss solutions (job foreman tells me about "mud jacking")
    January 20: The JES crew begins installing the wall anchors, while I am frantically trying to find other contractors to bid this mud jacking. Eventually the JES office contacts me and explains to me that they have a sub contractor that will come in and pump a slurry or grout under the slab, eventually building up enough pressure that the slab will lift, and has the potential (no guarantee of how much movement) of leveling out my current floor. He says it will take approximately 2 trucks to do the job, and they can only deliver one truck per day at the cost of $1800 per truck). After a few more phone calls on my part, I conclude that this is the best solution, and the cost is reasonable.(I only found one other contractor that would even think about doing the job and was going to charge about the same). The mud jacking is scheduled to happen FEBRUARY 6 and 7. By now all the wall anchors are in, and I was informed that the County Inspector is not going to show up today, so they are going to take pictures of the excavation work that they did and finish back filling their trench, and that will be enough for the inspector. As of April 11, 2012 the permit is still open (not signed off by the inspector).
    February 6: The mud jacking contractors show up sometime after 11am. They begin drilling holes every 3 feet making a swiss cheese pattern on the floor, the are also telling me that they need the rest of the basement cleared as they need to drill EVERYWHERE. This would have been great information to have in the preceding 3 weeks before they showed up. With a little bit of shuffling of stuff, they are able to drill enough holes to begin pumping what turns out to be just powdered limestone. Unlike grout or concrete slurry which I was led to believe that they would pumping, this stuff will never truly harden, just dry out. They leave after their truck is empty, concerned that they did not get very far on the first truck, and may need a third.
    February 7: Holes are continued to be drilled and limestone is pumped. By mid day they inform me that they will need at least one more truck, can they come back tomorrow. JES office calls me and basically tells me the same thing, they will need a third truck, and quite possibly a 4th. The third and fourth truck will be delivered at $800 a truck.
    February 8: continue drilling and filling, 4th truck will be necessary. That evening they call me and tell me that their truck has broken down, and they will not be able to finish the job until February 10.
    February 10: Unfortunately I am out of the country the rest of that week, so I am no able to observe the final day of mud jacking.
    The drain tile is scheduled to be installed MARCH 10.
    March 10: A different JES crew shows up and begins the demolition of the concrete to put in the drain system. They use NO drop-cloths, NO plastic, they are running their wheel barrows over the carpet, there is dust flying EVERYWHERE. They are getting ready to install the sump well, which is full of holes to collect water, and I ask them what is going to keep all the limestone slurry that is currently holding up the slab from washing into the well. They look at me like I am speaking a foreign language. Turns out none of them speak English very well. They have no idea what that gray paste (limestone slurry) is. I then ask them when they are going to drill the holes in the block wall (to drain out what ever water collects there) and they say they aren't going to drill holes. At this point I am LIVID, I call JES to find out why I don't have a competent team out here, and they inform me that my original crew was given the day off because they have to work Sunday. I continue to ask questions about how they are going to keep this slurry from washing away (the tell me they will use erosion cloth which this crew does not have), and they have no idea why the current crew will not drill holes in the block (they are having trouble communicating with them as well) Eventually the crew packs up their tools and go home. I am assured that someone will call me first thing Monday morning. I am left with a filthy basement with a trench running along the walls.
    March 12: I call JES in the AFTERNOON, leave a message wondering where my phone call is. I miss their call an hour later saying they will call me in the morning.
    March 13: I call JES in the AFTERNOON, I finally get a hold of someone. I get no apology for sending out a worthless crew or wasting my day or making a mess of the basement. We schedule the original crew to come out and finish up March 16. I now ask why there was no movement in the floor after the mud jacking. (they said there would be some movement) I am now told that, there was never any possibility that the floor would move, they were just putting material under the slab to shore it up. This is after both JES, and their sub contractors told me there would be some movement.
    March 16: Original JES crew comes in lays down drop cloths, and some plastic protection. They finish up the job, as well as regrading the front yard, since everything they had done had now sunk 6" below grade (I guess they didn't compact the soil like they should have) While they did rake it semi smooth (still plenty of rocks on top) they do not do any erosion control or throw down any grass seed (as written in the fine print of their contract). 20 minutes after they leave the jobsite, on a saturday, I have a bill in my email box.

    While the system they installed should work, they did a poor job finishing the concrete, there are bubbles, ripples, tool marks, finger prints, and marks from garbage they dropped in the wet cement. It is not feathered into the existing slab, so there is a rough transition from their concrete to the original slab. There was a thick layer of dust on everything. A couple of days later I found a pile of leftover concrete dumped over the fence onto the county property behind the house.
    - Scott H.
  • A
    Went very well. Kenny was very responsive. A few minor issues were handled as needed. Would hope to never need their type of services again for our home but would refer them to others.
    - Allan T.
  • B
    unknown
    - Robert G.
  • A
    unknown
    - Stacey P.
  • B
    .
    - Arlene S.
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Foundation Contractors in Colesville

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