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Drain Pipe Installation reviews in Cheverly

  • A
    July 7, 2015: This updates the results of the work reviewed below.  During the spring and early summer of 2015, we have had weeks of rain, more than four inches a month for the last three or four months, raining day after day.  This is the ultimate test of the drainage solution, and I am happy to report there are no ponds  or lakes in my yard.  The drainage is a major success.  I contracted with Sharper Cut to create a landscape design, and the first phase (hardscape) will begin soon.  I cannot recommend this company more highly.

    October 20, 2014: I contacted three companies.  All got good scores on Angie's, and I did look for companies that had done large jobs.  One gave me  an estimate for ill-defined work that would clearly not have addressed the drainage issue facing my yard and would have allowed them to do just about anything, including a dirt ditch for the money.  When I wrote them asking for specificity in the contract, they ignored me, and when I contacted them again, in the same email chain with the list right there, they asked what my problem was.  I work with contracts: the problem was a single sentence saying they would put in a drain and remove concrete steps.  Another company told me they wouldn't consider working unless the work was, upfront, at least $2,000, eventually stating they were too busy--at least that was getting to honesty.
    When I met with Sharper Cut, they saw right away the issue with the lack of slope in my yard and proposed I hire a civil engineer do a design that addressed elevation.  They recommended one, who I think did an excellent job. 
    The CivTech civil engineers obtained the elevations of my yard and designed the drainage system to work with the lay of the land. This cost $1,925 in addition to the Sharper Cut contract, well worth it.
    Sharper Cut then worked with the engineer to modify the design to bring price down somewhat.  They were responsive to my request to further clarify the contract  in a couple of tasks.
    Drainage installed is underground French drain (pipes and gravel), with backflow protection, connecting all downspouts, drains leading to an underground dry well that has overflow drain off.  Yard was re-graded and replanted. 
    In addition, I contracted to have the concrete driveway and front and side sidewalks replaced as they were deteriorated, and to have concrete steps removed and replaced with an entrance deck.  Sharper Cut designed the deck style to work with an existing, separate deck.  The walk and drive look great.
    Sharper Cut was responsive, paid attention to detail, had good communication, and followed up more than once to make sure everything is working as designed. Based on their performance, I am having Sharper Cut come back for a design for planting for my yard.  I cannot recommend them more highly.
    - Joyce L.
  • A

    Of the seven items on the list, the first three were not on the original contract; the ideas occurred to us when we surveyed the work-in-progress with Jesse.  He promptly provided helpful ideas and a new estimate.  In only three days all of the work was completed very much to our satisfaction.  Jesse and his crew left the yard in clean and greatly improved condition.  We would not hesitate to call Tillerman Gardens again.         

    - LYNN M.
  • A
    I  called the company and made an appointment for an estimate. Bill came out to investigate the problem and he arrived on time. He was courteous and explained what the problem was and how they would repair it. We negotiated a price and signed a contract. There was no pressure he was personable and clear.  The work was scheduled to take place on Dec 23 and 24.  The three man crew arrived at 9 am on the 23rd introduced themselves explained the process and began unloading the truck and working. A few hours later i went down to see what was going on and they had covered things in plastic to reduce the dust and were working. There was a lot of jack hammering and removal of debris which they shoveled into buckets and lifted out through the basement window. They did this so they didn't  track the dust upstairs through my living room. I continued to check on the progress of the work throughout the day and asked questions which were answered promptly by Jose.  The next day (Christmas Eve) the team arrived back at 9 am and began work. I again checked regularly on the progress and asked questions. The work unfolded  the way that Bill had described it would.  They finished the job around 530pm on Christmas Eve. They left the basement swept and tried to clean the walls and baseboards. I told them it wasn't necessary as I would be painting the basement. I will recommend this company to family and friends. In a month or so I will update this review to discuss exactly how the new drain tile system is functioning but as far as the work that has been completed I couldn't be more pleased.
    - kenya m.
  • A
    I needed additional services and was given a nice discount on those in addition to the work paid for through the AL coupon. Nice technician and he took his time to make sure repairs were complete and he demonstrated to me.
    - Jil S.
  • D
    There is a lot of manual labor in this project. The men worked hard! The project started in July 2008 and they finally finished the gutter work in January 2009. The shortcomings of the project were in shortcuts! I sent a friend to peek in every few days and he found the forman was building deadmen from pieces of wood vs. solid tees; the fact that they tried to substitute corrugated tubing when I paid for schedule 40, so they had to replace it; I had to make them dig up the installed PVC twice since (1st) they did not burry it deep enough, including the grates, and (2nd) they did not attempt to tie it in with the drain under the sidewalk; they sent the Public Works people away (twice!), which was keeping the sidewalk from being dug up to install pipe and pour new concrete; the soil was overly graded on the top level (which was not a big deal, but overkill), and not graded properly on the "house" level, which defeated the purpose of adding grates to catch rain water (to date, one grate is still an inch above the soil after bringing it to their attention twice); and when they said they were done, I dug up a few spots to inspect and found they had substituted inferior material and used DUCT TAPE to hold a few pieces of PVC together; and finally, they took another 6 weeks to come back and finish the gutter detail work. I believe the crew needed a better forman for the drainage work, and more explanation (in Spanish?) of the scope of the work. In summary: the 6x6 retaining walls (after we busted them for using scrap to toe-in the deadmen) and shed rebuild were terrific; the drainage part of the project an embarassment to Blair.
    - Pauline S.
  • A
    Very happy with my experience with Aerotech. The salesperson (Sean) seemed a bit green, but we arrived at a good solution after he spent almost an hour discussing the options with me. Sean priced the job in such a way that I could pick and choose from a variety of improvements. Installation looks flawless, high quality. We were able to go from 5 downspouts to 3, relieving most of the load on the sump pump - a huge improvement.
    - Jeffrey D.
  • B
    The guy was a very nice guy. He was prompt and replied very quickly. I felt the price was very high. At the very end of the pipe, it goes up instead of down. I told him and he said don't worry about it. He never really finished like he promised he would.
    - CYNTHIA R.
  • A
    - Donna L.
  • A
    - keith s.
  • A
    - Douglas C.
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Drain Pipe Contractors in Cheverly

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