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Home Improvement reviews in Charlotte Hall

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  • Carlos was very careful in evaluating the property for his estimate. The estimate was detailed and professionally presented, along with references and license information. The workers showed up when they said they would, were respectful and quiet, kept the worksite clean and tidy and were responsive to my comments and requests. A few retaining walls and stucco repairs that were not part of the original estimate were also painted and patched at no extra charge. Stucco cracks and damage was carefully repaired. The job took exactly the time (6 working days) that they had estimated (6-8 days). We discussed the paint grade and I was able to specify the type of paint (Benjamin Moore Aura). Diamond Dom Painting's estimate was not the lowest, but I think it was very reasonable and I am confident I made the right choice. I will update the review in a few years based on how the paint job is holding up.
    - Lauren W.
  • Outstanding! Extremely responsive. Got out there very quickly and found out that the well company had hooked up in the wrong place. Could’ve done all kinds of things and over charged me but was very honest.
    - Trish N.
  • Had work done in the winter by the company. I called to have additional work done and was told they would do an estimate. Well its been months now and no estimate. I called/emailed and was told they would be back in touch. They never did respond. I would have recommended them prior but since to me customer service is extremely important I will not recommend them now.
    - Tracy P.
  • Another great job with no surprises! I had also referred Exceed Carpet & Upholstery Care for our tenants that were moving out. They were amazed at how well the carpets were cleaned - they were also given some helpful hints for keeping the carpets looking good. Always great service!
    - Karen K.
  • He did a great job, and was able to get everything done in a few hours. He was very professional and efficient. We even found out that we had music in common, which was really nice. I would highly recommend him.
    - Walter H.
  • Someone came out within a day or two. He identified the insects as termites and instilled confidence that the problem could be taken care of. He provided an estimate that I considered reasonable. At first he wanted to drill through the ceramic tile floor, but to avoid that, agreed that the treatment could be inserted through the exterior block walls which were exposed on three sides. They came back within a day or two and completed the job. I was provided with a form that identified the diagnosis and treatment and provided a one year guarantee with renewals at a reasonable price. it was a good document to provide to potential buyers. When he wrote up the invoice, I mentioned that the office had indicated a 10% discount. Without a word of explanation, he said it would be 5%. He had inspected the rest of the house and found no signs of other damage or insects. He mentioned that a HUD form guaranteeing freedom from all wood destroying insects throughout the house could be written up for an additional sum. I went for it but had to call a few times to get it. When I read it, the statement was so qualified that is was more of an alarm than a reassurance for a potential buyer. The aftermath of the work required repainting of the walls, but that was nothing compared to what the replacement of tile with radiant heat under it would have been. Overall I was very satisfied with the work and confident that the house was in sound condition for a new owner.
    - John Michael M.
  • Shane was very polite and professional! He hung all the lights that my wanted replaced with the new updated lights that we purchased. I recommend Perpetual Electric 100%. We will definitely use them again for any electrical needs. Thanks again Shane!
    - Kenneth B.
  • Amazing! Hard working, diligent workers til the job was done! They transform my yard into a beautiful site every time they have worked for us! We couldn't be more pleased, great work ethics and attitudes!!!
    - Theresa B.
  • When they inspected the crawlspace, they noticed the sump pump was installed incorrectly. They did an absolutely great job. They were timely and punctual. I would highly recommend them to anyone who has a waterproofing problem. The crew was outstanding, no communication problems and they understood exactly what I wanted.
    - Donald P.
  • We had a new inground pool and fence installed. Troy created a landscaping plan for us and put in trees, flowers, sod, and rock beds. The pool area looks great and they did an awesome job. We have had 3 other contractors over to the house who have commented on how good the landscaping looks. We also have contracted with them to come out and aerate and overseed our entire yard for the fall. Great job Troy and crew!! 
    - John P.
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Home Improvement Services in Charlotte Hall

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