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Fence Company reviews in Capitol Heights

  • A
    Crown Fence & Custom Decks
    Since I had experienced major structural problems with my previous fence, which the previous owner had installed, I prepared an RFQ with very detailed specifications for how I wanted this fence constructed. The owner and principal salesperson, Charlie Blankenbaker, promptly responded to my RFQ and provided a preliminary estimate. He then came out to the property to meet with me, inspect the landscape, and confirm the preliminary estimate. Charlie assured me that Crown Fence could complete the project according to my specifications. Soon thereafter, we agreed on a timetable and finalized a contract.
    There were a few wrinkles throughout the process. The project did not start on time and was not completed on time, and the workers initially were not following���and apparently hadn���t been given���the contract specifications. Once I made Charlie aware of the issue, he arranged for a more seasoned project supervisor (Veronice Lawrence) to oversee and assist with the project, and he assigned additional workers to the worksite. All of the workers were very nice and professional, and in the end, they worked diligently and constructed a beautiful fence according to specifications. I���m very pleased with the end product!
    Bottom line: even given the wrinkles, I would still highly recommend Crown Fence to anyone looking to build a quality custom fence for their home. They do great work. And if I ever need another fence constructed for a future property, I would definitely consider retaining Crown Fence again.
    - Bradley H.
  • F
    This was a very bad experience.  Because I call you and your company out on a lack of customer service versus doing the correct thing...taking the feedback and improving, you opt out.  This has been a waste of my time, energy and effort.  I hope that no one else has to go through this experience in an attempt to simply repair a fence.
    - Tenicia I.
  • B
    Brothers Fence Co
    my initial conversation was good.  Josh was unable to make our first appointment but called in a timely manner to reschedule.  he was punctual for our scheduled appointment and provided detailed information on his product and services.  his quote to tear down the current fence and install a new fence was lower than the other 3 bids I received which were $150 - $300 higher.  Josh initially stated his crew would be at our home by 8 a.m. on Saturday.  by 10 a.m. when he had not arrived, I called him and he stated that his crew had to finish another job and they would be at our home by 3 p.m.  I believe it was Josh's responsibility to call me and let me know that he would not be there as scheduled.  The crew did arrive at 3pm and the work was completed timely and professionally.  I am very satisfied with the quality of work and would highly recommend his services.
    - sg t.
  • F
    I orginially contacted Barry almost 2 weeks ago (Monday, May 13) to get an estimate for some fence repairs that I needed for my front and back yard.  We set up an appointment for Thursday, May 16 at 10am.  May 16th came and went and I heard nothing from Barry.  On Monday, May 20, I reached out to Barry to express my disappointment.  He left a message on a my work voicemail extension me that he forgot to transfer the information from his email to his calendar (not sure I believe it, but I figured I would give him a second chance).  We set up a second appointment for Tuesday, May 28 after 230p.  I am not sure why I am surprised that he did not show AGAIN.  It is amazing that someone with such great reviews, otherwise, can drop the ball so bad.  Even when I reached out to express my disappointment versus calling my cell phone to apologize to me directly, he left a message on my work voicemail.  I guess business is so great that there is no need to get new customers.
    - Tenicia I.
  • A
    They did a very good job, and I am pleased with work. If needed, I will definitely use their services again. I liked that I spoke with the owner when I called and not a receptionist or call center. The owner was very accommodating with my schedule. He came out on a Sunday morning for my estimate and came out on a Saturday for the work, so I wouldn't have to take a day off during the week.
    - Racquel D.
  • A
    Long Fence
    It went well. They are very professional.
    - Pauline S.
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Fence Companies in Capitol Heights

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