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Auto Transport reviews in Burtonsville

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    Guy (the salesperson's name) convinced me that I should go with them and not with cheaper alternatives because they don't shop around on movers networks for the cheapest bidders.  He said he had connections to reliable trucking companies, which could pick up and deliver the cars "as promised".  As you would have expected, these turned out to be promises by a snake oil peddler.  My first car was picked up on time and delivered on time.  But, for the second car the pick up was delayed because of "unusual" circumstances.  Then the delivery was also delayed (an additional delay beyond the one caused by the delayed pick up).  I had to scramble as they didn't pick up the car while I was in town.  I had to ask my friend to facilitate the pick up.
    Through out the process, Guy was very reactive.  He never thought it was his responsibility to contact me to keep me posted.  I had to call him and the Trucking company guy numerous times to get updates.  Also, I had to forcefully ask him to do the right thing like sending a smaller truck to my friend's place to pick up the car since Guy's company caused the delay and there was no way I could ask my friend's wife to leave her young kids home, drop off the car at a "big road" and then walk back to her home!
    I think the results would have been similar if I had signed up for a cheaper alternative.  Guy's company is not worth doling out the extra cash.  In the end he said that the trucking company had agreed to give a $100 discount for my trouble (and my friend's trouble) but that would be it.  He said truck breakdowns and lapsed schedules are the "nature of the business" and they couldn't do much.  Well if he had been honest about his lack of control at the start and not used it to bash the other cheaper alternatives, guess what, I would have saved about $750 between the two cars! 


    - Tabrez S.
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Auto Transport Companies in Burtonsville

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