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Home Builder reviews in Bryans Road

  • F
    After not showing up in 89 degree heat, TMS denied that they were scheduled. After agreeing to a reschedule date, they did not show on that date either. My tenant was left in 89 degree heat for good week through all of this. They did not agree to reimburse me when initially asked. They did not apologize for not showing up, and I tried calling both them, and one of their late hour service techs, calling the late hour tech probably 6 times, desperately seeking some help for the non working AC.
    They did in fact show up for the first service call, and arguably, may have done what they were supposed to do. However, they did not fix the AC system, and as I said, didn't show up for the follow up visit. I'm sure they were hit hard with a lot of AC repairs during the first month of the season. My issue is with their (1) ability to commit to a schedule (2) pre charging for non performed service and (3) not taking responsibility for leaving people in 89 degree heat.

    - Thomas C.
  • A
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Home Builders in Bryans Road

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