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Find Top-Rated Bryans Road Radiator Shops

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Radiator Repair reviews in Bryans Road

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  • Before my appointment I spoke with the owner Carl Kupenski on the phone and told him I needed an oil change. He mentioned that I probably needed my tires checked, I explained to him that I had recently had my brakes replaced and that I did NOT need brakes. He said we'll see when you get here, we'll take care of you. Yes they sure did "take care" of me. I sat in the waiting room for my whole appointment, without any employee talking to me the entire time. The owner brought my car around and I walked outside, he asked me if I wanted to go on the test drive with him. I drove it a little and mentioned the alignment was way off (my steering wheel was completly sidways when I was driving straight). Carl Kupenski, the owner, blaimed it on me, saying it was like that when I brought it in. I was insistant because I had just got a front end alignment and brakes. When I got back to the shop I waited another 1/2 hour and they called me up to pay when I noticed they had charged me for a complete set of brakes. I recalled for them that I had specifically told Carl that I DID NOT NEED BRAKES. I then asked him to give me the parts that were taken off of my car (mercedes) he tells me he can't find them. I proceeded to talk to the techs in the garage and found the guy who did the brake job. He tells me that it was the owner who insisted I have new brakes and that they should be in a pile, and as he was taking me to the pile of old parts Carl the owner comes out of nowhere and jumps in front of us and starts going through the pile saying "here they are" and hands some parts in a box to me. I took the parts he gave me to the nearest mr. tire and they tell me those parts are for a toyota and a ford, that they are not from my car. I am now sueing Carl Kupenski and Affordable Automotive. I SUGGEST YOU STAY FAR AWAY FROM THIS COMPANY.
    - Michelle P.
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Radiator Shops in Bryans Road

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