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Window Replacement reviews in Brentwood

  • A
    Thompson Creek Window Company
    Great! This was the 4th time we used Thompson Creek (first we had all of our main level windows replaced, then we had a storm door installed on our front door, then we had our kitchen door replaced with a new door plus storm door). Thompson Creek personnel are extremely competent, knowledgeable, professional, and friendly. Their products and their work are top-notch. Windows and doors are expensive no matter where you buy them but it is absolutely worth paying Thompson Creek (slightly more expensive than a big box store) because the quality and service are amazing and everything is custom.
    - Jen G.
  • B
    Power Home Remodeling
    They entered into an agreement with Wells Fargo for the billing, so I can make a monthly payment. Overall they did a good job, and we haven't had any issues with the windows. We haven't had any severe weather since the roof has been done to really test that out yet. They were on time. I would use them again as long as no negative aspects arise from the work in the meantime.
    - James M.
  • A
    Thompson Creek Window Company
    Our entire experience with Thompson Creek was beyond wonderful from start to finish. They were incredibly responsive and showed up for an evening appointment the day after we requested a quote. The sales rep who came to our house was extremely knowledgeable and friendly, and did not pressure us or try to up-sell us. In fact, he skipped a large chunk of his presentation when he realized that it might be a waste of our time (because we already knew the information). The sample window that he brought to show us was the best window we had ever seen, and we were pleasantly surprised to learn that the price was comparable with a big box home improvement store, but the quality was far superior. We hadn't expected to sign a contract right then and there, but the quality and price was too good to pass up. Although the sales rep gave us a three week window for installation (because they make each window to order), we actually got our windows installed within a week of signing the contract. 
    Installation went very smoothly and the installers even replaced our outside window trim; we were not expecting this but WOW, it really made a huge difference in our house's curb appeal! Installation took only about 4 hours. A supervisor came over and walked us through everything, both inside and outside, and made sure the installation team was performing up to our expectations. Everyone spoke English fluently, which was also nice. 
    I cannot stress enough the quality of these windows. Our old windows got very hot in direct sunlight and let a lot of heat through (and let a lot of heat out in the winter). These new windows stay at a consistent temperature no matter the weather or sunshine and we have noticed a major difference in our heating/cooling costs. They have weep holes so water doesn't get in the house if you accidentally leave the windows open during a rain storm. They have bug guards, so the windowsills do not become insect graveyards. All of the outside edges are rounded, so it is not possible for water to pool on the windows. This is my third home, and this is the third time I've replaced old windows, but never before have I seen such amazing quality. Even though our upstairs windows were installed shortly before we purchased our house, we plan to have Thompson Creek replace them in the next year or two.
    - Jen G.
  • F
    From the start it went poorly. Steve was always very late. His drawings lacked detail and thought. His final drawings had the windows in the master bath sitting well below the tub. The HVAC would not work, it was designed to come up in the middle of the jacuzzi tub. The bathroom was designed, and then built to the specs he drew, but none of the fixtures would fit because he did not allow for build out. Where the old house met the new, there was a roof beam running right through the doorway. He never made allowance to move the roof line. A major structural flaw. In the end the linen closet was removed to make the bathroom compliant with code. All chase walls originally built for the HVAC were useless and have now become odd unusable space breaking up the rec room and the master bedroom above. The main drainage stack had to be moved, electric for stove and microwave had been omitted and I've had to figure out the kitchen layout, fireplace construction, bathroom myself.
    - Nina Y.
  • A
    American Home Center Inc
    Great customer service and responsiveness from the first contact. Everyone was very respectful and nice and clearly cares about the business. An estimator came to the house and everything went as he promised. The windows look great both outside and inside. The installers cleaned up everything.
    - PAMELA S.
  • A
    Window World of DC Inc
    Great, they always do a great job and they are very timely.
    - Pamela D.
  • A
    Windows on Washington
    - Shahidat A.
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Window Replacement Installers in Brentwood

Companies below are listed in alphabetical order.

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