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Home Remodeling reviews in Brentwood

  • A
    Matthews Construction & Design LLC
    Purchased a 105 year-old brick house in Maryland on the edge of DC and did a whole-house renovation. After interviewing several contractors, I selected Matthews Construction and Design because of the wealth of knowledge Brian Matthews exhibited on all aspects of construction, his can-do approach to everything on my wish list, promptness of his quote, and reasonableness of the estimated cost. As the work progressed, I found that Brian has an excellent sense of aesthetics in terms of architectural options, as well as balance and proportion. I especially liked the trim options he suggested, including capitals over doorways and windows, panels under windows, wainscoting, and ceiling medallions. He also knows how to get things done and stay on schedule ��� a rarity in the construction industry. When I decided to expand the scope of the renovation, Brian had lots of useful ideas. While offering suggestions, he was always sensitive to what I wanted and I never felt like he persisted in pushing in a direction I didn���t want to go. He was able to give quick and accurate cost estimates of any changes I wanted to make along the way, and was able to provide outstanding craftsmen on short notice to keep the project on schedule. He visited the site often to observe work in progress, give instructions to workers for next steps, and address the many challenges that inevitably arise during renovation. Throughout the project, he called me often at the end of the day to find out if I was satisfied with the work being done. He answered my questions and promptly addressed any concerns I raised. The quality of the renovation work is impressive. Now that it's done, I love the renovated house, and so do my family and friends. This renovation project was thoroughly enjoyable, thanks to the competent work and excellent customer service of Matthews. I would definitely use Matthews again and I highly recommend the company to others.
    - David K.
  • D
    Aslan Construction
    We met with the owner, Doan Toparlak, in March to discuss a fairly extensive renovation to our 1926 bungalow. We needed the following work done: install additional structural support in the basement, remove the old roof, remodel the attic/second floor into a dormer master suite with full bath and walk-in closet, install central air conditioning throughout the house, and add on a new roof.
    He assured us that he could do the work for less than $100,000 (above that, it would have made more financial sense to purchase another, larger house), so we committed to using him and the architect that he recommended. He was working on another project that he expected to wrap up in late May or early June, and he said he would start our project next.
    Late June, he said that his last project was delayed by a tree falling on the home. In addition to redoing his work, he needed to build a new second story for that house. He said that he would start on our project in August.
    In August, he said September. He finally completed the first step, applying for a permit, at the beginning of October. Our county permit office is notoriously slow, so he warned us it would be another six weeks. Toparlak asked us whether we wanted to start work as soon as the permit was ready, or whether we wanted to wait until spring to start construction.
    By October, we'd already been waiting six months for Toparlak, so we said we would like him to start in December. He said okay, but that he would be away during part of the month.  He also said that his crew could work in his absence.
    In late October, the county requested revisions to the permit application, which we heard about from the architect. The architect submitted revised drawings etc. in early November. The architect told us at that time that Toparlak had put us on his work schedule for March or April 2015.
    This was completely opposite what we told him we wanted. When confronted by us, Toparlak claimed, variously, that he didn't know we wanted to start work as soon as the permit was issued or that he never told the architect that he had scheduled our project for the spring.
    In addition, the architect also told us that Toparlak was using someone else to interact with the permit office on our project, leaving him free to work on other projects (contrary to his assurances that we were his next project). Given that we had to sign and notarize a form authorizing Toparlak to act as our agent at the permit office, we were not pleased that Toparlak brought in someone else without telling us. Wedidn't know the permit agent's fees or our liability.
    We wasted nearly a year of our lives waiting for Toparlak. Needless to say, it wasn't worth the time or the aggravation. By the time he "gave us permission" to talk to other contractors, it was mid to late November. No other contractor wanted to start work in December, either, and since they hadn't promised to, I didn't blame them.
    We ended up buying another house. Toparlak mailed us the county permit on the 30th of December 2014, ending a saga that began in March, with very little to show for it. The best part of working with Toparlak was his recommendation for the architect (who wasn't even Toparlak's first choice).
    As his response to my review indicates, another egregious example of his lack of professionalism is his inability to take responsibility for his actions. He cites the design process. That was complete in June 2014, as originally scheduled. The delay in filing the permit, from June to October, is solely his responsibility. I won't allow him to fault the architect and structural engineer for that.
    - Trista W.
  • A
    Euro Spaces Kitchen & Bath Design Center
    Mariana knows how to put tile in context. There are so many beautiful showrooms I had visited in the DC metro area and I had taken so many samples home and gotten so many ideas, but nothing was working with what I���inherited��� from the builders who "flipped" my house. What my eyes were drawn to in the store really clashed with my granite, or my cabinets, or just were like,
    too trendy. So. I had stumbled into Mariana���s shop having seen lots of walls. After lots of research where tile comes from, and finally, after countless Google image searches, I had finally identified my granite. She knew my granite, which made me say,
    yup, this lady knows her stuff. The first tile she showed me I said I hate. Too busy. Well, she said try it. She gave me a few other ideas to try, and talked to me about paint colors, knobs and yes, schluter and grout color choices. but in the end, it was the ���mosaic dikla pattern��� I chose (glass, wood and stone 1x1). While not the biggest showroom in town, and you most likely can get
    better prices online, don���t miss this little shop just getting its feet wet. Mariana is a top-notch designer who knows what is quality, and what will translate well, from idea to install. She has gone the extra mile with my project to give me that personal touch that I am not just another homeowner buying sheets of 12x12 to slap on a wall (some big box tile specialty shops) gave me attitude and others made me feel that since I didn���t look like a Potomac house wife, they weren���t giving me the time of day. I am confident that
    Mariana can help you get that WOW factor. Seriously, check this place out. You won���t be disappointed! You might
    even get an idea, and a good deal from this small woman owned business, from a senior designer with great reputation (my tile installer and electrician, small world, even know her work), she has great connections and will help you from small to really big, and I think if you are well endowed Potomac housewife, she won���t treat you any differently (basically, she knows people are on a budget
    and will work with you to get you that upgrade you will LOVE) to show off to your neighbors.
    - Jeffrey J.
  • D
    City Renovations & Remodeling LLC
    I called Mr. Wigg's number listed on Angie's List and we had a great conversation about work that needed to be done and he gave great advice about my pending roofing job of which I selected Complete Roofing to complete the work and he gave suggestions. I talked about the work that needed to be done and we agreed that he would meet me at my house on Tuesday to discuss what needed to be one and give me a quote and date to start the job. His professionalism was really good. However, his responsiveness was not good at all for follow-up post conversation.
    He never showed up or called or sent an email saying that he needed to cancel or reschedule. No alternative person was designated to arrive or service my quote for work requested. I was ready to hire based upon Angie's List member reviews and even gave the owner recommendations on what to do to fix his website. I'm a pretty easy going guy so receiving an email almost 2 weeks later was complete oversight I think.
    Personal observation: 
    Plagued by common project management issues of a small business. They lack the implemented techology to properly and in a timely manner service customer's.
    Recommendations:
    Use technology to help them run their business so they don't miss opportunities or turn off customers:
    1. Google Apps for Business (Operations, Calendar, Professional Email) - http://www.google.com/enterprise/apps/business/
    2. Google Maps Coordinate (Keep appointments!!!) - http://www.google.com/enterprise/mapsearth/products/coordinate.html
    3. Hire a real web developer to help the website interact with customer's and hire a web cal/tracking service like
    4. Global Response (Track calls, Eliminates the Do-It-Yourself Operations): http://www.globalresponse.com/
    - S. B.
  • A
    Premier HomePro (240) 223-7034
    I contacted Alan during the vacation holiday and got a text response back saying that they could perform the job without any problem. I sent the communication directly through Angie's List. 
    I spoke with Alan and we had a great conversation about the scope of the project and the work to be done. The only reason that we didn't hire is because me and my wife sat down and discussed if it really was worth the value of the home itself and the area to remodel the home since we know we want to move to an all-brick rambler that has 5 bedrooms and 2 bathrooms due to our family's new addition. This is the only reason. We have full faith and confidence that Alan and his team could perform the job.
    Angie's List Members: If you call and don't get a response, send a communication through Angie's List and BE PATIENT!!!! The company will call you back. I saw someone recently give PremierHome an F ratings because they didn't get a call them while they are on vacation. Are you serious? That has nothing to do with the work the company performs "AFTER" you have spoken with someone. Relax. Give the company a chance and UPDATE the review if you do work with the company. Good gracious. Don't give them a bad review if they don't honestly deserve it.
    - S. B.
  • A
    Maxtor Contracting Group LLc
    Maxtor's website should be updated to reflect the actual quality of work that they are performing. They do a good job and the owner does keep his word on agreed upon prices. Overall it was a good experience once we ironed out some communication barriers. I highly recommend that they hire an administrative person or use a service for them to accept and route calls.
    - S. B.
  • F
    HOME WORKS INC
    This experience was a living nightmare! Mr. Barrow and his team did a very poor job, the craftsmanship was shotty, his attitude was abusive and condescending. No matter how much we tried to work with him to remedy problems and improve the craftsmanship we could not penetrate his negative attitude. I strongly recommend against using this contractor!
    - Nina Y.
  • F
    Keassons Contracting
    Not well. No call back from Keassons Co. as promised. I called them @16:30 on 5/31/2013 and as of 6/4/2013. Better find
    more reliable CO.
    - douglas j.
  • A
    R & R Renovations, LLC
    Overall, Fantastic!
    - jeannette t.
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Home Remodeling Contractors in Brentwood

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