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House Cleaning reviews in Bowie

  • A
    A Grannys Touch LLC
    It went well. In the midst of a grieving time for my family, the staff was super professional and understanding. I can tell that this company has value-based principles that guarantees the highest form of customer service and appreciation. Since then, I have utilized there services for small projects and it is the same result every time. They are the real deal when it comes to getting the job done. I am a valued customer and I will recommend their services to all of my family and friends.
    - Artavius W.
  • F
    Maids Prime
    RUN (don't walk) away from Maids Prime! I had previously used this company for a standard cleaning and things went ok. I then scheduled for a "deep cleaning" and specifically pointed out that I wanted the baseboards cleaned and the cabinets wiped down. They billed me extra for that and scheduled me for a cleaning. The crew that they sent out was different from the previous crew and was extremely slow. They spent the majority of the time on 1 level of a 3 level home. They did only basic cleaning -- no baseboards, no cabinets. When asked, the crew indicated that they had not been informed that I paid for a deep cleaning. Mistakes happen and some crews are slower than problem. However, when I I called the office to address the issue, I spoke to the most rude person I have ever encounter in customer service. I ended up with a half done cleaning job and had to hire another company to complete the job. I will never use them again.
    - Lee S.
  • F
    Magnus Property Services
    I hired Magnus to clean my home this past week and they were supposed to return next month. I am working on a master's degree, recently got married, and have a serious injury to my foot. All of this added up to my not being able to clean my house for a while. I was grateful to have Sandra and her team come in to give my house a good going over. There were three of them and it took several hours. When I came home the house sparkled. Unfortunately, a ceiling fan blade was broken off at the metal stem. The fan is no longer sold, so I will have to buy a new one. They also left my refrigerator door open. No harm done, since I didn't have any meat or dairy in the fridge at the time to spoil. But it was surprising to find my fridge door opened when I came home at around 7:30 pm. They texted me about the damaged fan and graciously offered to pay for a replacement ceiling fan. I did research on 52 inch Emmerson fans (bronze finish, traditional design) and found similar ones for between $200 and $250. And asked them to pay the lower price of $200. I will also have to pay to have the fan installed, but I'm not asking Magnus to pay for that. And I was ready to write this up to "accidents" happened. But now they've told me that the will not return to clean my house again. It's strange since I was willing to forgive and forget.
    - Morgan G.
  • A
    Rent Maids
    We���ve been really pleased with Rent Maids. We started using this service about a year ago. They are highly professional, punctual, and responsive. They do a fantastic job cleaning our house. As two busy working parents, we really appreciate the great, reliable service we���ve received. Can���t recommend them enough!
    - Celeste W.
  • C
    Priscilla's Personal Assistance, LLC
    I do not like leaving negative reviews but I can not recommend this company nor would I hire them again. After arriving they asked to see what needed cleaning and spent 20 minutes on that. The next hour or so was spent on my master bathroom (with 2 people) which I tidied up 3 days ago. I dusted my room myself so they could vacuum it. The only thing done downstairs on the main floor was mopping the wood floors and cleaning the small powder room. No kitchen, no dusting, no kitchen floor cleaned, just a hit or miss cleaning that left us shaking our heads. They were lovely people but just didn't finish the job or even hurry to do a little bit in each room. I did explain that I am injured so cannot do this myself so any help would be appreciated. I just don't understand why so much time was spent on one reasonably clean room instead of allotting time in each room that needed something done. Now I find that they left an 8" gouge on my lovely bath pillow that was bought for me as a Christmas gift. It will cost about $25.00 to replace and I do have to replace it. Surprised that no one told me that had happened.
    - Gregory S B.
  • A
    Fast Maid Service
    The service was excellent. The ladies arrived on time and worked diligently for the entire 3 hours. I have an 1800 sq ft house and they would've had to work an extra hour to get through the entire house, but I did not ask them to. I just wanted the bathrooms and floors/baseboards, dusting, and windowsills cleaned in the main living areas. They did all of that, plus cleaned the master bedroom and kitchen very thoroughly. Would definitely recommend to anyone and will use their services again.
    - Maria A.
  • A
    Crystal Maids
    They come out every two weeks. I don���t have a base of comparison for price. They do what I ask them to do and if it���s not done perfectly, they come back and fix it. I���ve used them for 25 years. They���re flexible, they take care of any special needs I want. I trust them in my home. I seem to once I get somebody I care about and the work or what we���re doing, they stay. I will keep using them.
    - bettina f.
  • F
    GBK Cleaning
    DO NOT USE THIS SERVICE!!! I was told not to purchase Angie's List deal through site, but directly from them. Luckily, money never changed hands. I set up an appointment at least 2 weeks out over the phone, and texted to confirm the appointment, which was confirmed from GBK via text. Two days before the appointment, on Wednesday, I texted again to confirm the appointment for Friday. They confirmed they were coming. On the day of the appointment they did not show, so I called. Phone said it was not receiving call. I tried several times to call throughout the day on my phone, my wife's phone, and my mother in law's phone (just to see if I was being blocked for some unknown reason), and everytime it said the phone was not receiving calls. I texted and texted to no avail. I will never use this company again, and I recommend you avoid them, as well. Extremely unprofessional.
    - Matthew F.
  • A
    I am very meticulous with my hardwood floor and they did not pull one piece of my furniture on the floor. They moved it without scratching the floor and put it back like nothing ever happened. Like my house was never touched. Everything was good and I will use them again.
    - Addias R.
  • F
    Wonder Maid Cleaning
    They ripped off my elderly mother!!! She called them, "verified the company", paid online, scheduled her service, and then the number listed on the website was no longer in service and there was no forwarding number. They never showed up or called her! Luckily paypal willingly refunded her money. It is very disappointing that I found this company on Angie's list with stellar reviews and they ripped off my elderly mother. She was very upset. They should be removed from this website. We reported them to the better business bureau. Additionally, they claim to be a member of the better business bureau but they are not!! I am very angry with this company and disappointed with the credibility of Angie's list.
    - Nicole S.
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Home Cleaning Services in Bowie

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