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Nurse Practitioner reviews in Bethesda

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  • After spending a good deal of time and money last fall to switch to Kelly Goodman's nurse practitioner practice for our entire family, I was so disappointed to be told in December that I would have to pay an additional $150 per year starting in January to use their practice - on top of insurance and co-pays.  I was told this is part of their new model of ?concierge? medicine, which doesn?t make any sense to me since they are still accepting insurance payments in addition to this new fee.  Most disappointing is that they gave me no notice of this when I spoke to them in the fall about switching to their practice, or when we all had appointments in late October.  To make matters worse, the practice would not give my son the second in a series of vaccines, which he needed to get in the beginning of January, unless I paid this additional fee or $25 per shot, even though they gave me no warning of the impending extra charge when they administered the first vaccination in late October.  This forced me to find a new doctor in the span of a few weeks over the holidays.  In addition, they will not give me a copy of our medical records from the one appointment we did have, even though every other doctor I've used has done this; they insist that they can only fax to another doctor.  The last straw was when I practically had to beg someone to call me back with results from an MRI; they wanted me to check their web portal (which I can't do from work).  Although our appointments with Christina Schrack were terrific, the service I experienced outside the actual physicals was poor and at times rude.  I would not recommend this practice to anyone.
    - Kiho K.
  • Our family goes to her. She’s very good. She’s very thorough, careful and very easy to talk to. I trust her. I approve of her with her caring for the patients. The facilities were very nice. It’s new and very modern.
    - James T.
  • She came to me a couple of years ago through a friend of mine. She’s a very good listener. She functions like a doctor but she just happens to be a nurse. A lot of doctors asked me upfront why I am seeing a nurse. She’s very good and she’s one of the few people that really look at the whole person for everything. She’s trained at all the best hospital in this area. She knows all the doctors. She is entirely on her own.
    - CHARLES R.
  • I liked that you get test results quickly and they are accessible online. You can also email the NP with questions.

    An intern did my exam and intake and I only talked to Kelly Goodman afterwards for a few minutes. There was a miscommunication about what the physical exam would entail, and I was told I'd have to come back another day for a "women's exam."

    Their business hours are 8-4 Mon-Fri.

    The waiting room was sparse and lacked decor with only 2 chairs in a big empty space. A few weeks later I got an email saying the office had moved from TenleyTown/Spring Valley to an office in Bethesda, MD, so I guess they were preparing to move the day I came for my appointment. No one mentioned this upcoming move during my appointment.

    Bethesda is really inconvenient for me. Based on the experience I've had so far, I'm not going to be using this practice again.
    - Beandrea D.
  • country doctor  does everything that is needed and does rofer to specialists
    - James T.
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Nurse Practitioners in Bethesda

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