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Roofing reviews in Berlin

  • F
    Horrible. I met Jon Nooney who is the front man/estimator for OC Elite Construction. I am a single female senior citizen who had just purchased a small 1000 square foot house which needed a new roof, interior painting, minor electrical and handyman services. Even though his website offers credit cards and PayPal, Nooney told me that my $6,000 deposit had to be paid in cash. We signed a contract and the job was supposed to be completed in 3 weeks. I returned 500 miles to pack my ther house and begin the move when the job was completed. During this time, I sent multiple emails and texts to Nooney and he didn't respond. Phone calls were not answered. When I arrived 1 day after the completion date in the contract, Nothing had been done except the roof with No skylights, gutters or downspouts. I almost had a heart attack right there. I called Nooney again and he answered the phone. He had the nerve to ask me how I liked the house! When I told him nothing had been done, he said he would come by the house " sometime tomorrow". He also told me he dropped his phone in the ocean which was why he didn't return my calls, texts, or emails. If you look inside his truck, his computer is mounted next to the driver so he could certainly respond to emails. Then Nooney blamed the painter who Nooney had subbed out the interior work to. Then he blamed his grandmothers illness and death for forgetting my job. Plain fact is, he took my 6k, paid his father and uncle to put a new roof on house (with no skylights, gutters and downspouts), then forgot all about my house. When I asked him, in the presence of his supervisor Dave, why there were no gutters and downspouts, he said they don't use them in the area because with all the leaves, the gutters were always clogged and a pain to clean. ( Now, the neighbors are complaining to the HOA because the water from my roof is eroding the ground around their house too.). The next three weeks, I had workers straggling to my house in 1 and 2 hour increments. Because the painting supervisor didn't know about the job till 1 day after the contract completion date, he scrambled for any body to come to my house and work on the list of contract items to be completed. My movers had to be delayed 4 times because the painting of the interior of 1000 square foot home took more than two weeks instead of 4 days. The carpet installation had to be delayed to accommodate Nooney's schedule, but, finally the carpet people installed it even though painting not completed. I never knew from day to day if or when anyone would show up. Many of the workers complained that they had already worked a full day on another job before Nooney told them to come to my house. Many complained that they didn't know if they would get paid, so I paid out $1,000 to workers because I was so grateful that I had a worker and I didnt want them to go unpaid. Many of them told me that they go thru this with Nooney all the time. They told me Nooney underestimates jobs to get the work, then shorts the workers. Over this time I never once heard from Nooney. The workers who were supposed to install the new outlets and switches were not electricians, so none were installed correctly. I discovered the electrical issue when some water splashed on a GFI outlet and all the outlets stopped working and couldn't be reset. One outlet had been wired so badly, that the licensed electrician who I paid $1,200 to correct Nooney's work told me that it could have started an electrical fire. Now, I have asked Nooney for a refund up to $3,000 so that I can have proper gutters and downspouts installed because his company did not do a professional roof job, I never received any warranty paperwork on the roof. I paid $3,000 to another company to have two skylights installed that Nooney's roofers forgot. It cost more money to retro fit skylights which is why they should have been installed at the same time his father and uncle replaced the existing roof. Now with all the rain we have had, thousands of gallons of water are running off my roof each time it rains, pooling at the foundation, and streaming down my neighbors yard. When it's raining hard, no one can enter or leave the house because the force of the water coming off the roof. Not once did Nooney ever apologize for his unprofessional behavior, and putting me through this experience and he refuses to refund the money to complete the roof job and install gutters and downspouts.
    - Mary l.
  • A
    Vlad, their project manager briefed us what needed to be done and provided pictures of shingles. We liked his professionalism and went with their quote. The crew showed up on time and completed the work in a couple of days. They cleaned up the yard and checked for nails. Vlad arranged for the gutter replacement and we are pleased with both the work and the improved gutters. we have recommended them to our neighbors without hesitation.
    - michael s.
  • A
    We had purchased a fixer upper that needed extensive work inside and needed a new roof as well. We were extremely pleased with the results and couldn���t be any happier. From our first meeting for the free estimate with Peter to the completion of the all the work couldn���t have been any easier. Professionalism, quality work, going above and beyond and their quick response will be why we would use them again and recommend them to our friends and family.
    - Donna S.
  • A
    Excellent service, product and price. I had at least three companies provide quotes and Tyler took the time to explain the products he used and why he chose them, for better durability and good companies. He and his team were courteous, professional, cleaned up the site completely each day, and finished on time. He also brought larger pieces of the two colors we were trying to decide on, to the house so we could see them with our house color.
    - Kristen G.
  • A
    It went very well. Supervisor and Crew arrived at designated time. They were very professional and work was completed within the time they said it would be. Roof and sky light look great. Supervisor answered all our questions.
    - Linda C.
  • A
    Our gutters were in need of immediate replacement. I had contacted a few other companies for an estimate; however, they couldn't come out for the estimate for at least 3 weeks. Hershey came out within 1 hour of being contacted. Though we initially only were looking at getting gutter replacement, we ended up having gutters, the roof, and the chimney flashing replaced. They started the work within 5 days. Though it took a bit longer than we anticipated for the work to be completed (due to the arrival of some of the materials from the manufacturer), the results were outstanding. I have done some home improvement for myself in the past and found that they were detail oriented. I would definitely hire them again and recommend them if asked.
    - Marvin T.
  • A
    The crew chief (Jordan from Spicer Brothers carefully answered my questions about the job. The crew paid attention to details throughout the job. They finished cheerfully before mid day. I'm very happy with the choice of the architectural style shingle and color choice too. I would have Spicer work for me again.
    - Ellen S.
  • A
    The job was planned in advance. The crew showed up early. The job was done in a single day and much quicker than I imagined. The roof looks amazing. The leaks are fixed. When minor accidental damage was done to my driveway by the crew the damage was promised to be fixed. GREAT customer service, especially when it came to the accidental damage. I will recommend Spicer Brothers and will use them again because of how they handled that issue and because of the great work they did with the roof.
    - Nathan K.
  • A
    Work was performed as quoted. They found some problems with underlying structure being rotted out by water damage from previously incorrectly installed gutters. They repaired/replaced the damaged area as well. Very professional and the job looked great when they were done. They cleaned up after themselves and delivered as promised and on time. Would highly recommend.
    - Donna D.
  • A
    In a word - GREAT !! They were on-site when expected and completed the work in a very professional and efficient manner. They made sure we knew what was being done at each step, and did a thorough clean-up when finished. If we had more houses, they would be doing every roof.
    - Stephen U.
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Roofing Contractors in Berlin

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