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Repair & Maintenance reviews in Berlin

  • A
    It was done quickly and after a week I noticed the cuckoo clock was making a strange noise. He came twice to moniter it and make sure all was well. He is very good with treasured time pieces. M Rinaldi
    - Michelle R.
  • A
    Tried to repair but the spinner was locked and would have been to costly to repair. He ordered a part that was going to cost me $300 plus labor. After getting part in and trying to repair he realized it would be more comprehensive so he didn���t charge for it and just charged a one time service fee after making several trips and ordering in parts that he ultimately didn���t use
    - David M.
  • A
    It went great... Len came on time and was very knowledgeable about the refrigerator. He knew there may be a recall on the part that wasn't working and agreed to check it out and return the next morning. The company is professional and honest and wins our praises and an AAA rating.
    - Melanie S.
  • C
    I am not pleased. They came out and told me there was something wrong with my stove. They told me I had to call the gas company and the gas company came out and said it was not the gas. It was the stove and actually showed me that it was the stove. So, I am not very pleased with them at this time. I had to buy a new stove. They charge $99 to come to your house every time to diagnose. They were here the next day.
    - Tracey H.
  • A
    My dishwasher stopped functioning properly.  After a wash cycle, water would remain at the bottom of machine.  The provider came to my home and determined that a timer among other parts were needed to make the repair.  Because of the estimated cost of repair (about $250) and the fact that the machine was 15 years old,  I decided not to have the machine repaired.  The provider was able to get the machine to function on one wash cycle which I have used.  I am replacing the machine this month as part of a partial kitchen remodeling.
    The provider was courteous, pleasant and responsive to questions. He had come to my home in January of 2012 for a refrigerator repair, and I found his services at that time to be very good.  In response to my questions, he also gave me repair record information on brands of dishwashers.  His cost for the visit was $75.
    - Carole S.
  • F
    Would not go back.  Very poor customer service and communication.  I had hoped to use the luggage for Christmas travel so it would have been nice if Berlin Shoe Box would have called if the item was not going to be completed in time.  This was a minor repair on the handle so I don't know why it would have even had to be in the shop for two weeks.  Berlin Shoe Box could have offered to complete the job in time for my travel but they did not offer to do so.  So, we took the bag back (without the work completed) and no apology for offered.
    - Eva F.
  • A
    Atlantic Appliance Service Inc. were very attentiveness to our needs. They offered solutions that saved us money and corrected the problem. On overall great experience. We would highly recommend them to anyone who is having an appliance problem or issue.
    - Walter W.
  • A
    Work was wonderful.  Employees are friendly, knowledgable, efficient and considerate to areas of my home and property where they are not working.  Outside bushes and plants were covered or blocked with plastic and my interior walls were draped in plastic to cover even the floor and furniture when they painted my ceiling.
    - Gail B.
  • A
    The washer has a broken timer which they've repaired once before (years ago); he repaired it again. He warned me that it's on its last legs now, so he's checking into a replacement timer for me when the time comes, but meanwhile he's got it working again (it's an 11 year-old washer). Appliance repair is one area where I have no stress: I just call Belair and I can count on them to show up when they say they will and do a good, honest job.
    - Jennifer S.
  • A
    Did a great job
    - Ron F.
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Repairmen in Berlin

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