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Professional Work reviews in Beltsville

  • A
    True Electric LLC
    True Electric are true professionals! Recently I was in need of some major electric work and upgrade (Heavy-Up, New Electrical Panel install and Cable Fishing). I found myself reading a lot of internet posts and reviews from companies and after having four estimates I decided on the True Electric. They were truly great, from there customer service to there professionalism in my home. (Chris) the lead electrician on the job was respectful and answered all my questions on the spot while working. I was also impressed that several other electricians came to assist to finish ahead of time. I have to say True Electric deserves 5 stars and I���d highly recommend them for any jobs others might have. Sincerely, Valued Customer
    - Matthew B.
  • A
    HTDNET, LLC
    The service was great and he is actually a family friend of ours. He is always available to help whatever I need help and he has been great. He doesn’t come out here; if I need anything I just email him or call him. They are always available and always willing to help is easy to work with and we just got our website three years ago. We have used them for three years now and they are the only company we used.
    - Garland O.
  • D
    Laurel Regional Hospital
    I woke up Friday morning with a sharp pain in my arm that spread to my chest.  My wife drove me  to the emergency room at Laurel, which is close to our house.  There were few other patients there, so they saw me right away.  An EKG and a blood test quickly showed that it probably was not a heart attack, and another blood test six hours later firmly established that.  They gave me 1 mg of morphine, but that didn't really alleviate the pain.  From 11:00 until 12:30, they ignored me as the pain got worse.  It turns out that they do have nurse call buttons, but they neglected to give one to me, and I was in too much pain to yell.
    The emergency room kept me until 4:00 for observation, then the doctor strongly urged me to spend the night in a hospital room.  I was still in pain, so I made the mistake of saying yes.  I was hoping they might diagnose and treat whatever was wrong with me, but they made no effort to do that.  Rather, they just kept doing expensive tests (EKG, blood tests, echocardiogram) to make extra sure it wasn't a heart attack.  Mercifully, the one cardiologist that I saw cancelled a scheduled stress test, saying it was not immediately required.  Every staff member who saw that raised an eyebrow, as if to say, "Doesn't this guy know the hospital administrator's marching orders?"
    I shared a semi-private room with a man who apparently was on his death bed, surrounded by relatives he didn't recognize.  The staff exploited the fact that he was incoherent to enter his room in pairs between 11 p.m. and 1 a.m. to gossip.
    At 8:30 the next morning, the pain had largely subsided, so I asked to be promptly discharged.  But they would not remove the Holter monitor from my chest or the IV from my arm, so I was a prisoner to their further tests.  They finally let me out at 11:30 a.m. Saturday.  I have not yet seen the bill, and I hope that CareFirst will negotiate it down, but I am preparing for a battle.
    - Robert R.
  • A
    Mailbox Xpress Inc
    Great service.  Friend backed into our mail box and broke the post.  Jim responded to our late evening phone call with a message he'd be over the next morning.
    He shored up the broken post, took our order, made sure we understood the pricing.  We were going out of town for the next few days.  He promised to install a new mailbox and post while we were gone, and asked that we leave a check on our porch for him.
    We came back to a brand new perfect post and mailbox and as a bonus he carted away our old post and box because he knew we would be out of town for a few days.
    While we hope we never need his services again, we would call him in a  heartbeat if we do as well as recommend him to our friends.
    - Edward B.
  • A
    A-1 TV Sales & Service LLC
    I have a 32" Vizio TV that loss sound. I contacted A-1 TV and two techs came out the next day and took the TV back to the shop to repair it. Because the TV was an old plasma it took a couple of weeks for the part to come in. It was worth the wait. The TV is as good as new.
    - Terry J.
  • A
    Renters Warehouse BW Metro
    Renters Warehouse provided us with great service.  Considering we had a terrible experience with our last renters and property manager, we found RW to be a breath of fresh air.  The agent and property manager was very understanding of our past rental situation and very pleasant to work with.  They were thorough with the tenant search.  They advertised the property and while they had lots of inquiries, they did background checks, verified employment, and provided all the other due diligence for us to select the best qualified tenant.  RW found us a tenant within one week!  We could not be pleased with the tenants they found for us.  The tenants maintain our property well and they have never been late on their rent.  They are also very pleasant and we've had not complaints.  A landlord's dream!  Not to mention that the fee RW charges is very reasonable considering most real estate companies charge 10% of the rent for a monthly fee to manage the property after they collect the standard first month's rent (RW also charges this).  RW charges a flat monthy fee which is nominal compared to the other companies.  We strongly recommend RW to anyone who desires to rent their property and/or would like to have it managed hassle free!
    - Richard J.
  • A
    I Drive Smart
    They were great. It was a very good experience. They taught her and we just had to give her more time to practice instead of them relying on us to teach her. The price seemed high at the time but it was worth it.
    - Vicki D.
  • B
    Mercy Hospital
    We were not pleased to be sitting in a waiting area for so long while they cleaned a room for us. Why did it take so long? We selected Mercy in part because several of the rooms have baths and we wanted a water birth, but since they were filled to capacity, we did not get a room with a bath. We were told that the woman who arrived after us had to give birth in the triage office!
    When we got to the room, we were given no orientation. We could not find the bathroom or any way to call the nurse. There was just a big monitor asking us to click here to start, so we assumed that was the orientation, but we could not find the remote control unit! When the nurse finally came in and gave us the remote, the system turned out to be nothing but entertainment, which was the last thing we needed! Very frustrating start.
    Fortunately things went much better after that, and the birth went well (albeit more painful than if we had had a bath). Everyone was very responsive to our birth plan. The nurse who came on duty at 7 a.m. was wonderful.
    The mother/baby room was very nice and spacious. All the rooms are private. You are constantly being interrupted by someone wanting to check mom or baby or get information or drop off a meal, so you can't get much sleep, but that's the nature of the situation. They were filled to capacity, so they could not staff the nursery at night, so baby slept (and cried) with us. Dad could sleep on the couch, which was adjacent to windows which let in a cold draft. The lactation consultant was very helpful but not available on the weekend. The beautiful rooftop garden was locked even though the weather was nice.
    The facilities at Mercy are newly renovated and beautiful, so it's very popular. It's hard to know whether the crowding we experienced is the norm or just one of those statistical fluctuations you expect due to the random timing of childbirth. It would be nice if they published statistics on, for example, the percentage of patients who want baths that get them, but since they do not collect such information, that won't happen. That said, we were pleased with our experience.
    - Robert R.
  • F
    Long & Foster
    I am writing to express my extreme displeasure with Long and Foster both the with the Realtors and the Property Management side of the house. Selecting Long and Foster was the greatest financial mistake that I have ever made.
    I will begin with the Realtor. The Dionne Smith was referred to me. She took advantage of my inexperience with renting properties to select a compensation package that heavily favored herself over the realtor representing the renter. This combined with her unprofessionalism caused realtors to steer their customers away from my house. As a result, despite a great deal of interest from high income customers, none of them actually rented the house. Dionne had trouble having a professional phone conversation. She rambled on at length. I eventually began to consider lower income renters after she had driven all others away. Eventually, she found a walk in which resulted in Long and Foster getting both ends of the commission. They are not responsible.
    They are not professional. They have their fee structure set up so that the more trouble that they make for you, the more profit they take in. It is actually often against their financial interests for your contract to be will executes.
    Both the realtor and the property manger required separate professional cleanings of the same house within weeks of each other. Each cleaning cost me $300.
    This brings me to the real problem, the Property Manager. Will Rodgers is extremely unconcerned with doing his job. He did not know when the tenant moved in. He tried to get me to pay for her utilities indicating that part of the time was time when I lived there. He didn't know how much rent was due or when the rent was due.
    The tenant moved into the house in December, by February she was behind in her rent. In February, Will contacted neither myself nor the tenant. At this point, he should have begun the eviction process. He did not. He did not even contact me. By not contacting the tenant when she fell behind in the rent, he sent the message that rent was optional. In March, he didn't even send a statement. The statements that I did receive are largely incoherent and full of errors with wrong amounts and wrong dates. It became clear that he was a problem employee.
    Do not think that this was just one bad property manager. I tried to get help from his supervisor and his supervisor's supervisor. They did not care in the slightest. Even with their involvement I could not get a summary of all the receipts and expenditures. The only thing that they would provide me with was a bunch of different documents with the errors that I previously described. He is more than happy to let her pay whatever she feels like. The only time that he lets that me know what is going on is when I ask him. In April, I expressly directed him to begin the eviction process. Even by June, he has not started. Every month that he waited, doing nothing; he cost me thousands of dollars.
    They will probably try to rebut my comments by saying that I just had a bad experience. I did have a bad experience that was entirely manufactured and exploited by the unprofessionalism of Long and Foster and their complete disregard of my financial interests. You should not trust these people.
    - Benjamin H.
  • A
    Catalyst Academic Support Services
    I checked out some services online and got some quotes for some much cheaper tutors. I tried out a few, but found they weren't very good at explaining the concepts in ways different from the textbook. Then a friend recommended Catalyst. I contacted them via e-mail and got a call back that day. We discussed my Daughter's need for help with Calculus and what topics she was covering. They recommended meeting with a tutor bi-weekly. The price was a steep $1K for a month of meetings, but I can honestly say it was worth it. The website made it easy for me to pay online (via PayPal) and the rest was pretty simple. The tutor arrived at the appointed times and was flexible when I needed to change meeting times. She did an assessment, gave thoughtful feedback and came up with a rigorous action plan that has my Daughter getting better grades. Moreover, my Daughter is using the action plan in her other subjects and is actually becoming a better student overall. I think the fact Catalyst uses certified teachers makes all the difference.

    Lachelle S.
    - Lachelle S.
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Professional Services in Beltsville

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