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CroppMetcalfe

Founded 1979 • Angie's List since June 2010

B Rated | 87 Reviews

Description

CroppMetcalfe was founded and established in 1979 by Mitchell Cropp, and has remained a family owned business by Mitchell and his sons ever since. CroppMetcalfe's mission has always been to provide the ultimate in total comfort systems for your homes and businesses....

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Verified Reviews

A few reviews for this pro…

A

RATED

04/21/2020

They have been reliable and professional. We would recommend them and will continue to use them.

DESCRIPTION OF WORK
We have been using them for ac and heating maintenance.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you for posting this review and please let us know how we can help you in the future.
F

RATED

11/16/2019

I have used CroppMetcalfe several times for yearly servicing and minor issues for the last few years. Though the fees for these visits were always high, I felt neutral about the quality of service. My current opinion has drastically declined after unprofessional and unknowledgeable work offered by Crop Metcalf technicians recently. Though I paid for a “comprehensive diagnostic assessment” twice on...

DESCRIPTION OF WORK
Air Conditioner Repair

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you for taking the time to post this review. We would like the opportunity to respond, but need some more information. Could you please send your contact info to info@croppmetcalfe.com so we may look further into the situation and respond appropriately? Thank you in advance.
F

RATED

04/16/2018

Service was good BUT really over charged. I was charged over $600 to replace garbage disposal. It took less than 30 minutes to do the job. I asked for a itemized break down of charges from plumber but was told they could not provide one. I looked up the cost of disposal and found it cost less than $150.00. So than means they charged about $450.00 for labor. I sent a review to CroppMetcalfe but nev...

DESCRIPTION OF WORK
Replace garbage disposal

CATEGORY plumbing

SERVICE PROVIDER RESPONSE

Thank you for posting this review. Our pricing is flat rate so the customer knows exactly how much a job will cost before any work is performed, and isn't charged extra if the job takes longer.
F

RATED

03/19/2018

Called Cropp Metcalfe late on Saturday night to repair a pipe that had burst in my basement ceiling. Was impressed that they had a 24 hour answering service to take my information. Not so impressed when they never bothered to call back.

DESCRIPTION OF WORK
Emergency plumbing repair

CATEGORY plumbing

A

RATED

02/21/2018

Quickly diagnosed and repaired the problem within one hour.

DESCRIPTION OF WORK
Fixture in bathroom sink was broken

CATEGORY heating & air conditioning/hvac,plumbing

Services Offered

HVAC. Plumbing. Pest Control. Home Performance. Security Systems.

Services Not Offered

Ask for details

General Information
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa, Financing Available
Emergency Service
Yes
Warranties
Yes