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Aquaguard Waterproofing

Founded 1990 • Angie's List since September 2005

B Rated | 526 Reviews

Description

Aquaguard Waterproofing "The Trusted Name in Waterproofing " Quality basement repair company in the area that has earned the reputation as "The Trusted Name in Waterproofing" We offer no obligation basement inspections and analysis. We are the area's certifed waterproofing. Aquaguard has serviced the region for more than 30 years. Based in Beltsville, MD, Aquaguard has thousands of satisfied customers in Maryland, DC and Northern Virginia. Aquaguard's experience has shown that no two problems are the same. With a company-wide commitment to high quality workmanship and customer satisfaction, our primary goal is to solve your specific problem. Our inspection will involve a thorough examination of your foundation inside and out. We will explain the cause of your water problem, what can be done to correct it permanently and leave you with a free estimate. We also install Egress Windows. We employ the most experienced construction professionals in the waterproofing business and utilize time tested methods to solve basement water problem...

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Verified Reviews

A few reviews for this pro…

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RATED

09/11/2020

While their pricing was a bit higher than what I wanted to spend, they were professional, responsive and punctual for the estimate appointment.

DESCRIPTION OF WORK
On both sides of my front stoop when it rains water is leaking into the two rooms (Laundry room and office) in the basement which sits under the stoop.

CATEGORY basement waterproofing

SERVICE PROVIDER RESPONSE

We are glad to hear that you were happy with our service and we appreciate the outstanding A review. Thank you for the time you took to share your awesome experience! Please reach out to us if you need anything in the future. Tony Cadet AquaGuard Client Care Team Celebrating 30 year in business!!
F

RATED

08/23/2020

Prior to them doing work I paid another company $1000 for mold remediation. AquaGuard made a moisture remediation plan and I contracted with them for $7500. When doing the work the crew determined that they needed to do additional work and I added about $4000 to the contract (total $11,500). After they did the work I paid another contractor $2200 to rebuild walls and repair the basement. Eight mon...

DESCRIPTION OF WORK
I had signs of mold in my basement due to long-term (unseen) moisture seeping in from outside. AquaGuard removed flooring inside the basement and installed drains and a sump pump, and also removed patio slate and installed drains.

CATEGORY basement waterproofing,wells,drain pipe,structural engineer,foundation repair

SERVICE PROVIDER RESPONSE

We apologize that this Angies List member was not satisfied with the outcome of this project. There is more to this story than is written in this review and we have been to this members house many times. Another contractor did not follow the protocol we provide once the waterproofing system was installed on when to put up new wall coverings. We advised the member to not replace any covering over e...
F

RATED

07/16/2020

A couple months ago, I was needing some work done to sell my house; it was under contract to sell but I needed to remove water in my crawlspace and ensure that it was waterproof. Most places I called said I needed a full sump pump/drainage system which would cost upwards of $10,000. When I called Aquaguard, their man Rick Jackson came out and told me that my crawlspace could be fixed (for far less...

DESCRIPTION OF WORK
Basement Waterproofing

CATEGORY basement waterproofing

SERVICE PROVIDER RESPONSE

We apologize that we did not live up to the customers expectations. There was more to this project than was outlined in this review. Regardless it is very rare that we do not provide outstanding service to our customers and we will review our customer service procedures so we can fine tune them so it will not happen again. Thank you for your feedback and we appreciate the time you took to write th...
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RATED

02/27/2020

They did an outstanding job in our basement. Our customer experience was one of the best we have ever had. We had a small leak a year after the work and they came out the same day and determined with as a leaking water tank. We can't thank them enough how well we were treated. Will use them again and highly recommend

DESCRIPTION OF WORK
Waterproofing of our cellar

CATEGORY excavators,basement waterproofing,wells,structural engineer,foundation repair

SERVICE PROVIDER RESPONSE

We are glad to hear that you were happy with our service and we appreciate the outstanding 5 star review. Thank you for the time you took to share your awesome experience and welcome the the Aquaguard family! Please reach out to us if you need anything in the future. Tony Cadet AquaGuard Client Care Team Celebrating 30 year in business!!
A

RATED

10/14/2019

This year was the time to finally dry up our home. We decided to do it and called Aqua Guard Waterproofing. They sent a nice gentleman to visit us his name was Mark. He came out, took some measurements and helped select the correct drainage system to fit our families needs. They called us to set up a date to do the work. The team that arrived was awesome and it took only 3 days! The quality and ef...

DESCRIPTION OF WORK
Wet Basement

CATEGORY excavators,basement waterproofing,wells,foundation repair

SERVICE PROVIDER RESPONSE

Thank you for your positive review! It was great meeting you at your home and please know we are always here for you should you ever need our service. Once again welcome to the Aquaguard family and we appreciate the business. Thank you Tony Cadet Manager

Services Offered

Residential and commercial egress window installation, basement waterproofing, foundation repair, sump pump, battery back up systems, excavating, stairwell & drains. Special Discounts for Angie's List Members

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes