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Water And Smoke Damage reviews in Bel Air

  • A
    Rambow Restoration
    Ron and his team members did a fabulous job. The house looks wonderful. I always felt that we could come in during the restoration period to ask questions and talk about work completed. Everyone was very willing to listen and always answered questions we had. The office manager was instrumental in helping me make decisions. It was not always easy visiting websites and the stores to make decisions. She responded in a timely manner to all my calls and emails. I truly appreciated her expertise. Ron, was always available through text and phone calls. I did not have to wait any amount of time for a return call or message. Harford Cleaners were there within a few days and had taken care of all fabrics/curtains, etc. and cleaning items that were able to be saved. We were so pleased with the items that were taken care of by Dura Clean Services.
    - Kathy V.
  • A
    Marchese Restoration
    They did a great job with all of the repairs. They were timely and kept all of their promises. The staff was professional neat and tidy. Now that they are done, It should be much warmer in our master bathroom as the insulation is much better and  is now better protected from the elements. In addition, there is no sign that there was any damage to the roof of our garage at all as it was perfectly replaced. 
    After the job was complete, a supervisor came out to see if the job was completed to our and the companies expectations. They asked if we were satisfied and to let them know if we had any questions at all in the future. They also had me sign a paper so that they could send me their warranty. In addition, they asked me to fill out a survey of the experience that I had with them so that they could pass that along to their supervisors as the company itself wants to hear their clients feedback. 

    - Jeannette D.
  • A
    Basement Systems USA
    We had several leeks in our basement over the years and decided to have it checked out. Jeff from Basement Systems came out and took a look and there was in fact several problems that needed to be addressed. After checking around for the best price we decided to go with Basement Systems and we were not disappointed, it has been almost 4 years and we have not had any water problems. This company was very knowledgable and knew exactly what needed to be done to keep our basement dry.
    - Gina H.
  • A
    Celestial Handyman Services
    His quality was great and he's a really nice guy to work with. I definitely recommend his company. 
    He responded quickly to my questions and he started and finished as promised on budget and on time. What more can you ask?
    - James D.
  • A
    911 Restoration of Baltimore
    At 1:00 AM on Christmas Eve, our hot water heater burst and pumped continually, spilling 1200 gallons of water in our basement. The water mitigation was handled so quickly and so well. I have no outside access to the basement, it was necessary for them to run a pump pipe from the truck through my foyer and into the basement. They put down strong, protective, plastic so this would protect my main-level floors. The basement family room floor was ruined by the flood. Preston drew up the renovation plans for both the finished AND unfinished parts of the basement and explained the repair process to me thoroughly. Both the plumbing and the repair workers did an excellent job. I had hot water for the holidays and I was hardly even inconvenienced. I was especially impressed with the flooring contractors who gave me excellent options for replacement flooring and worked around my time schedule with extreme flexibility. The new bamboo floor is so beautiful. Their services, especially that performed Clifton and Chris, turned a horrible experience into something our family is greatly enjoying.
    - Susie S.
  • A
    R Solomon Construction Company Inc
    The previous list reviews of Ray's responsiveness, punctuality, and quality work put him on the list of contractors to obtain estimates from.  Ray's estimate was better than most.  He wasn't the cheapest, but was the best value in balancing cost with both completeness in the statement of work and explaining to me how he would make the repairs with minimal disruption.  During the visit to make the estimate Ray explained how he would make the repair, and what options were available to me. Previously the water damaged materials were removed and the mold was mitigated professionally, so he could see precisely what needed to be done.  After matching my wants with what he could do to make a proper repair, he determined it would be a 1-day job. There was some lag time between my decision to move forward on the job and when he could come to do it. Be aware of it, and if Ray is giving you an estimate talk with him about it to understand how long that may be, but don't let that be a problem.  He's a busy contractor for a reason. If he wasn't good he wouldn't be busy. I'll take good over speed any day, especially in regards to a home.  Just as other reviewers have said, Ray is on time, personable, and a straight shooter. I watched Ray through the day as he made the repair.  He is conscientious about the work he is doing, and wasn't satisfied with doing "good enough".  The result was just as he described in his estimate, at the price quoted. Overall, Ray did a good job and my experience with him is consistent with the other positive reviews you see. I would definitely use Ray again.
    - Robert H.
  • A
    Marchese Restoration

    After the shock of loss, Lou Marchese worked with us in a timely manner, answered our questions and helped us in our decision making throughout the initial process. As the stages of rebuilding progressed we then worked with Robert DeWeese who became our point-of-contact / contractor.

    Bob has become my new hero.  He  was always working hard with his crew, yet was available to me if I had a question.  As the months got closer to the unit being finished, I would see him and ask his help on the small details.  He would always make time for me, listen courteously and take care of things, always to my satisfaction.  By the time everything was finished and I could move back in, my new home was perfect!

    The quality of work and customer service is so good that even I, a perfectionist, am satisfied.  Tropea, and especially Bob, have exceeded my expectations. On a scale of 1-10, with 10 being the best, I rate Tropea Restoration, Inc. a solid 10! 

    I highly recommend Tropea Restoration, Inc. for your fire and water restoration needs.

    - Madel A.
  • A
    Basement Waterproofing Nationwide Inc
    We found BWN through Angie's List originally. They were able to help us diagnose some water seepage problems in our basement which were likely being caused by blocked weep holes in our brick front face. After opening those up and also doing some basic caulking and maintenance inspections, we immediately had them set to work on a second problem we found. A second source of water coming into our sub-flooring from the garage and home wall. Turns out improper flashing from the builder (20yo home) on the roof near a cheek joint was causing long term unseen damage to the sub-floor. They inspected, treated, repaired/replaced anything that was done improper or was damaged. We've seen several faces of BWN with these two jobs, everyone is respectful, professional and the owner is very hands on.  The integrity of the company comes not only from the work they can provide but the people themselves.
    - Sarah M.
  • A
    Marchese Restoration
    The service was wonderful.  The project manager was on site everyday and was able to answer any questions that we had; which were a lot.  If there was an issue he was quick to respond.  They also worked with us in bringing in other contractors to do other projects at the same time that they were working on something.  This is generally not done in the business but they were very nice and accommodating.  Once the work was done and we returned to the property they still made sure that everything was to our specifications and made sure that we knew that if any questions came up that we could contact them.
    - Tracy L.
  • A
    All Pro Restoration
    Very good service provided by All Pro. I had a leaking water softener which caused some minor mold and water damage. All Pro was resposnive and had the mess cleaned and treated in a reasonable amount of time. I would not hesitate to use again.
    Be aware though, that re-installing base boards is not covered in the estimate and you will either have to replace yourself or hire someone to do it.

    - ROBERT A.
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Water And Fire Damage Services in Bel Air

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