Home Systems Appliance Repair

A667 REVIEWS

Founded 1992 • Angie's List since September 2007

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Hours

Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
7:00 AM - 5:00 PM

Company Contact

805 Peppard Dr.

Bel Air, MD 21014

Description

Local and committed to customer satisfaction. Founded in 1992, our company has performed over 90,000 service calls, and have over 30 years of experience. Insured, licensed and bonded we provide perfect service delivery to every customer, every time. Recently voted Baltimore Sun's "Best Of Baltimore" for superior appliance service. Super Service Award Winner 2011-2019. We service Anne Arundel, Baltimore, Carroll, Cecil , Harford, Howard counties and Baltimore city....

Verified Reviews

667 Total Reviews
Reviews by Rating
A Rated
627
B Rated
23
C Rated
8
D Rated
4
F Rated
5
Read reviews by category
appliance repair (660)small appliance repair (20)plumber (1)hvac repair (1)water heater repair and installation (1)
Showing 1-10 of 667 reviews
A

RATED

01/29/2020

Prompt, professional techs. Would use again.

DESCRIPTION OF WORK
Board replacement/refrigerator

CATEGORY appliance repair, small appliance repair

COST $220

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/29/2020

SERVICE PROVIDER RESPONSE

Thank you for the great feedback!
B

RATED

01/27/2020

Good so far waiting on them to come and finish repairs.

DESCRIPTION OF WORK
Appliances Repair

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/07/2020

SERVICE PROVIDER RESPONSE

Good morning, I am very deeply sorry for the poor service you have received on your Sub Zero/ Scotsman under counter ice machine. We are committed to providing perfect service delivery and will address communication protocols going forward. I have reviewed the service ticket and spoken to my Service Manager, Jeffrey Shriver and the technician servicing your product, David Deel. The pump needed for...
A

RATED

01/21/2020

The owner of the company said that, even if he only changed the belt, the motor (or one of its components or other parts) might still stop working and that it might not be worth paying $200 (towards which the fee to come and give an estimate would be applied), when the machine might work only for another year. My Senior discount for the estimate, as advertisedon the website, was honored, when I as...

DESCRIPTION OF WORK
Broken old washing machine in my newly purchased home

CATEGORY appliance repair

COST $75

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/14/2020

SERVICE PROVIDER RESPONSE

Thank you for the nice feedback!
A

RATED

01/17/2020

They came in time and fixed in a timely Manor at a reasonable price.

DESCRIPTION OF WORK
Dryer repair

CATEGORY appliance repair

COST $165

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/03/2020

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed] for the nice review! It is our pleasure to provide great service to you.
A

RATED

01/03/2020

I went with them after being disappointed with the manufacturer's customer service and technicians not showing up. I tried another company but they failed to finalize the schedule and notify me. I eventually contacted Home Systems Appliance and wish I had done so sooner. They were responsive, punctual, and professional. The technician was pleasant and told good stories which kept my mind off of th...

DESCRIPTION OF WORK
I needed to repair a microwave portion of wall oven combo. It had stopped working in the middle of using it.

CATEGORY appliance repair, small appliance repair

COST $600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/03/2020

SERVICE PROVIDER RESPONSE

Thank you so much for the great feedback!
A

RATED

12/29/2019

Top notch work and maintained excellent communication. I will hire this service provider again.

DESCRIPTION OF WORK
Work on two frigs

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/09/2019

SERVICE PROVIDER RESPONSE

Thank you!
A

RATED

12/26/2019

Dave was very helpful and professional

DESCRIPTION OF WORK
Estimates on washer and dryer repairs

CATEGORY appliance repair

HIRE AGAIN? Yes

WORK COMPLETED ON 12/13/2019

SERVICE PROVIDER RESPONSE

Thank you!
A

RATED

11/28/2019

Clothes washer was repaired to my satisfaction.

DESCRIPTION OF WORK
Repair of clothes washer

CATEGORY appliance repair

COST $500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/23/2019

SERVICE PROVIDER RESPONSE

Thank you!
A

RATED

11/27/2019

REPAIRMAN WAS VERY KNOWLEDGABLE ABOUT WHAT WAS NEEDED.

DESCRIPTION OF WORK
REFRIGERATOR/ICEMAKER REPAIR

CATEGORY appliance repair, small appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/14/2019

SERVICE PROVIDER RESPONSE

Thank you!
A

RATED

11/26/2019

Jim was professional, polite and answer all my questions. He inspected all parts that could have failed. He replaced the failed part and tested the running cycle of the washer. Also, Jim was very respectful of my home by wearing covers over his shoes and placing pads down on all surfaces before placing down his tools and equipment. I have a very old washer and happy to have it fixed. I am very ple...

DESCRIPTION OF WORK
Washing machine not spinning

CATEGORY appliance repair

COST $245

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/22/2019

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed] for the nice review!

Services Offered

•Washers •Dryers •Refrigerators •Ovens •Dishwashers •Freezers - Cooktops - Ranges - Built-In Wall Ovens •All major appliances

Services Not Offered

Ask for details

General Information
Licensed
Not Applicable
Bonded
Yes
Insured
Yes
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.