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Gutter Cleaning reviews in Bel Air

Real People ~ Real Reviews ~ Real Results

  • I hired this company because of the positive reviews on Angie's List and was not disappointed. This company responded quickly to my questions and scheduled my appointment via email. I must have hit at a busy time since I had to wait 2 to 3 weeks for the next opening; this was not a problem for me. The job was completed quickly and a bill was emailed to me afterwards. A list of potential repairs and future service recommendations was left which was very helpful. I also received an email a few weeks afterwards asking for feedback and making sure I am satisfied with the service provided. I would hire them again.
    - Marguerite C.
  • I called on a Saturday not sure if I would get a response. Well Mr. Patterson answered the phone right away. I explained what I needed done and he said no problem and arrived within the hour. I have a large two story colonial and he did a great job cleaning the gutters. He was very neat and completed the job in under a hour. Mr. Patterson is very kind and professional and I recommend.
    - COLLEEN G.
  • Very well. The technician, Steve Lapp is very professional, thorough and spent the time explaining the issues with our roof and chimney and how it should be addressed. Already scheduled for the roof tune up next month!
    - Amelia H.
  • I booked them to clean gutters and they did not show up on the assigned date. When I called the following day, the receptionist claims the work was completed (it wasn't). When I explained this and provided a photo via email she sent someone out to actually complete the job.
    - Ashleigh H.
  • Howard was very personable and did a great job climbing on the roof to inspect and replace rubber around a vent as well as clean the gutters and install some clips to prevent it from sagging. He also asked about other issues we had with the house and a follow-up with a sales rep was made to give us an estimate in the windows.
    - Paul W.
  • I purchased the deal on Angie's List and reached out to the contractor right away. They scheduled a time to come out and clean the gutters, within 3 days of my call. I wasn't going to be home at the time, and they said that was OK. I went to work that day and came home to perfectly clean gutters, no waste in my yard, and a note on my door saying the service had been performed. They called the next day to follow up and ask how everything went. PERFECT! I couldn't have asked for a better, more convenient experience.
    - Ashleigh H.
  • It was OK. They were hard to get too for a schedule. I think they were overwhelmed with the deal. I noticed that they raised their prices almost immediately, I paid $89 and now it's $115. When they did it, they did it good. It was hard to get a hold of them and schedule it. The actual work was fine. They came when they said. They didn't respond to my messages.
    - William & Linda M.
  • Business practice and my experience: Omg where to start. Bottomline up front, Honest and Integrity! These values are rare nowadays, but their business is an exemplary example of such values. Ok first, I do not spend time writing a review unless the company is worth it. Mid-Atlantic Gutters and Exteriors (MAGE) is SUPERB. When I called, I worked with Susie who is very sweet and responsive with scheduling, and then worked with her husband, John. He was very attentive, cooperative and definitely not pushy. He provided enough information, but not overwhelming and always he asked if I was confused about anything. He inspected the roof thoroughly during the hot August  and provided a estimate with a little leg room for unexpected events that he couldn't see at the time of inspection.  The leg room is justified. For example, I had a large soft area around my skylights and he thought he will need more plywood. He provided a detail quote and stating the number of plywood. I was present during the roof replacement and when completed, I was only charged for the plywood  that actually was needed. MAGE had good business practice by not charging me what I didn't need. Also, before I picked out my roof option, John provided a breakdown on each different option. There were two breakdowns that I wanted and John provided it. At the completion, MAGE would re-evaluate the estimate and honestly provide the remaining balance.
    Price comparison: I had two different roofer estimates which I don't think I can release company's name over Angie, but these other roofers were also highly ranked on Angies. If you want my opinions/experience about the roofers in my area Harford County MD, then please feel free to email at waymoonii@gmail.com or message me on Angies. I will do the best I can to help you too. IMO, MAGE was the most economical with the best reputable brand in the roof market. MAGE was not the cheapest quote by price. Cheapest quote provided the least reputable brand. My quote also included two new skylights, inserting additional bathroom roof vent, and window silicone sealing. My roof required 23 squares (sorry I forgot exact squares and didn't have the estimate in front of me as i'm writing this review.
    Quality of work and material: I chose Landmark Pro shingles and velux skylights. The quality of the material is very good so far. I had 4 heavy rains so far and no issues. All shingles laid correctly over the gutters. Clean up 100% with magnetic rollers. I had an issue with their work quality over my bay windows, so I called John and Susie while the workers were still at my home. Susie and John resolved my bay window roof issue immediately and it was made beautiful! So my bay windows roof had dwells. Their workers did not do a sloppy, but they just placed the bay window new roof shingles as it was before with dwells. After the workers talked with John and Susies, all dwells were corrected. Their workers were very friendly and cooperative, and efficient. My roof was completed in 1 day, 6am in the morning to 7pm. The windows silicone workmanship is professional, all 24 windows including second-story sealed beautifully. 
    Suggested improvements: No improvement necessary for their honest practices and execution with such integrity and professional communication with me. As for prices, always cheaper would be nice, but to all the readers, please consider that MAGE is a business too and everyone has a livelihood to sustain. MAGE prices is very reasonable.  As for provided services, I would suggest (again only a suggestion, maybe their a potential business market to tap into) that MAGE become MAGIE (Mid-atlantic gutters interiors and exteriors). So, I also wanted a full exhaust fan installation, but MAGE only performed exterior services. MAGE did provide the service of making the roof cut-out and installing the vent with awesome cap sealing practice (ice shield and shingles around vent cap). By myself, I installed the exhaust fan and venting to the roof vent cap.
    Overall: I am grateful that I found an honest, trust worthy, and dependable business with very reasonable prices. Kudos to Susie, John, their roofers, and the "window sealer guy". To Susie and John, please thank all your employees who were involved .
    To the readers: thank you for reading and I apologize for any grammatical mistakes or typos.
    - Wai-Mun L.
  • Working with Gus from Chesapeake Property Services was a breeze.  Gus was able to provide a detailed estimate over the phone, complete with accurate measurements using a satellite photo.  The price was slightly higher then my first estimate, and Gus was quick to match the competitor price.  A crew came out less than a week later to verify the measurements, and a few days later the installation occurred.  The team came while I was at work, upon arriving home I found my brand new gutters, and an extremely clean work area.
    I will definitely use this company in the future!
    - Jason R.
  • The service man came in early after asking me if it is okay to come in early. He did not open any gutters. He just cleaned the elbows at the top of the house with his metal tool (removed leaves) and poured water using a hose to see if it goes through. He tightened couple of gutters and then left. We did not get rain until 8 days later so today was the test for the gutters and almost all of them functioned well except two. The water over flows and continues to gather near the foundation. I am disappointed with this issue. The test of using a hose to run some water through is not accurate. I wish I can upload some videos.
    - I am not completely dissatisfied with the job but they should have done a more thorough job
    - The money to value ratio is not worth for the job labor and time spent.
    - Devang T.
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Gutter Cleaners in Bel Air

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