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Basement Waterproofing reviews in Bel Air

  • A
    Stop Leak Foundation Restoration Specialists Inc
    I am extremely satisfied with the work performed by Stop Leak. The crew was professional and efficient, and all the work was completed on time. The company provided excellent service from my initial contact requesting an estimate through to their final clean-up of the job site. The work was completed approximately 6 weeks ago and the new drainage system appears to be working well.
    - Patricia R.
  • A
    Basement Systems USA
    We recently purchased an older home that had a very old Sump pump that sounded horrible. Pete and his team at Basement Systems provided us with a new SuperSump and an UltraSump Battery Backup. We are more than thrilled with the service that was provided. We definitely recommend them!
    - Robert H.
  • B
    Basement Systems USA
    Installation delayed, started 2 days later than originally scheduled and was completed 4 days later due to unexpected circumstances. The production manager, Dave, was requested to my home to resolve conflicts with contract. Dave and his sales manager worked with me and were more than accommodating. Very pleased with work performed. Crews were friendly, informative and attentive.
    - Debra L.
  • A
    Stop Leak Foundation Restoration Specialists Inc
    The job went great. Knowledgeable, professional, understood the problem, and solved it at the source. Arrived when they said they would and continued until the job was complete. Left the work site in a clean state.
    - Jane K.
  • A
    Basement Waterproofing Nationwide Inc
    BWN came out quickly to provide an assessment, and they provided a fair estimate along with suggestions to make my installation more effective. Once the deposit was made, I was quickly put onto the schedule, and had the crew out within a few days. The crew that came out was excellent. They took care to not damage my floors or personal belongings, and they were very fast and clean with the installation. I also inquired about reducing humidity levels in my basement and was given a list of recommendations that have worked wonderfully.
    - Keith B.
  • A
    Basement Waterproofing Nationwide Inc
    It went well and I no longer have to worry about a water leakage during a heavy rainstorm or snow melting. The work crew was on time each day and made every effort to keep the dust from entering the upstairs. They were very considerate and seemed to enjoy working together. They took pride in doing the job well and informed me of any changes necessary and asked permission to make modifications with my approval.
    - Susan G.
  • A
    Basement Waterproofing Nationwide Inc
    It went great! Everyone from this company was polite and courteous. They were on time and cleaned up very thoroughly. Even when we had a slight issue later, they came out and took care of it and were as nice as could be. We would not hesitate to use this company again!
    - Jo-Anne B.
  • A
    All About Waterproofing Inc
    Very well. Craig checked all the damp areas and told us how to take care of it ourselves, by adding downspout extensions. He was courteous and professional and if we have a problem in the future we would certainly call him.
    - Aravinda P.
  • A
    Perryhall Remodeling
    The project was supposed to start in the November/December time range, however due to Gary's schedule as well as a personal conflict on our end, we agreed to start at the beginning of January 2016.  That week after the new year, Gary's crew of Steve and Mike arrived and unloaded materials as well as reviewed the work to be done.  The original quote
    covered labor and some basic materials (paint, drywall, etc)  We wanted our basement to match our house, so we picked out the exterior door (basement service door, original was rotting/leaking) and interior doors.  I was able to personally obtain these items,and that cost was not included in the quote, which worked out just fine.  Steve and Mike were very professional, on time,and filled us in on the project as it progressed.  My selection of interior doors hit a few delivery snags, however the crew was able to continue working on other tasks until I finally got the right doors.  My wife and I were much appreciative of Gary and team's patience to ensure our basement met our expectations.  Overall, everything came out great and the doors/hardware match our house.  The details make the difference, and Perryhall worked to get them right.
    Another part of the project included us wanting a basement drybar and half bathroom.  We worked with a vendor recommended by Perryhall and ordered custom cabinetry for the vanity and bar.  Steve and Mike installed the cabinets and fit them for our space.  A miscommunication for the vanity depth by me and the vendor resulted in some extra work on Steve's end, but he made them all fit properly and function as intended.
    Steve also performed the sanding and painting on the drywall.  We picked the colors and he painted them to our specifications.  He did a great job of thoroughly sanding and ensuring a good finish.  He was very particular and obviously took pride in his work.  This was also evident in that he came over on weekends as needed to touch up, install, re-sand, etc parts of the basement that needed further attention.  We asked for some wordwork along our stairway, and he went above and beyond by routing out the trim piece to give a little more definition.
    Overall, things came out great, the billing was on point for the work provided, and there was good communication along the way.  This particular project can be frustrating for the contractor as I (the customer) was taking responsibility for obtaining several specific parts.  I'm not a pro, and thus there were errors on my part along the way regarding measurements and specifics, but Perryhall worked through it and made everything come together.  I can't ask for anything more, and our finished basement is an area of our house we look forward to enjoying for many years.
    - Sean M.
  • A
    Basement Innovations Waterproofing
    I have been remiss in providing a review for this contractor, this review should have been submitted long ago. The installation went pretty well. Unfortunately we had a lot of water that came into our basement. Jay suggested that we install two sump pumps instead of the just one we already had. I am glad he did. It had rained pretty hard for a few days before his crew arrived. When they started breaking up the concrete the water started pouring in, it was a real mess. When they drilled into the block walls the water literally shot out. They busted up the concrete, dug a trench, installed a filter barrier, laid drain tile, covered with stone, and then covered it all with new concrete. They also installed two sump pump tubs and sump pumps in opposite corners of the basement. Even though it was a real mess they did a great job cleaning up afterwards. I cannot say enough about this company's customer service, they have been great, they stand behind their work. I had a small leak appear in the center of our basement after a very heavy rain. I called Jay and he sent two men out to install an additional drain to the center of the basement at no additional charge. Yesterday I noticed a small amount of water on the basement floor, thinking it was water coming up through the floor I took a photo and emailed it off to Jay. Jay replied to my email within the hour. Before I could reply to the email he called me on the phone and wanted to know if he could come right over to check it out. He was there in about 30 minutes. As it turns out he found that the water was not coming up from the floor but from the floor above. Amazing customer service. I HIGHLY recommend Jay and Basement Innovations Waterproofing.
    - Ron E.
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Waterproofing Contractors in Bel Air

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