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American Design and Build

Founded 1992 • Angie's List since March 2005

A Rated | 95 Reviews

Description

In 1993, after having been in the remodeling industry for over ten years, I found myself disillusioned. Although I loved the business of making people happy by helping to improve their home, I felt that the industry was living up to it’s less than stellar reputation. At the time, I was employed with one of the more reputable remodeling firms in Baltimore. They were placing more emphasis on getting the “sale” as opposed to delivering customer satisfaction. It became “promise anything to get the job, and then deliver as little as possible to protect profits.” Further, service was kept to a minimum because they applied more of a band-aid approach. This approach would temporarily mend a problem until the one-year installation warranty (required by law) ran out. Quality of products and pride in workmanship seemed to be gone by era. When the product did fail, whether due to manufacturing or installation, the finger pointing started and the homeowner was stuck in the middle. Why couldn't a homeowner find a remodeling company to perform the work they promised and stand behind that work? When a homeowner needed service on that remodeling project that they invested their hard earned money in, why did they always have to get the run around? Why did they have to pay for a service that should have been right in the first place? These were questions I posed to my wife. Her response was, “Joe, for homeowners to find that, you would have to start a company of your own.” That response launched the beginning of American Design and Build. The concept was simple; offer the highest quality windows, doors, siding and sunrooms. In addition, have each of those installed only by experts in each of their respected fields. Offer the products at the lowest possible price, and support the products, labor and materials, for as long as the manufacturers’ warranty. In other words, the product would perform as promised now and in the future and there would never be a charge for service. That was the concept in our dining room ten years ago. Others in the industry told me that I was crazy, that the service cost would put us out of business. Well, homeowners embraced the concept and referrals streamed in. These homeowners wanted their friends and relatives to “experience” American Design and Build. Fourteen years later, we no longer work out of our dining room. In fact, we recently moved from our 1200 square foot office building in Jarrettsville to our 6500 square foot state of the art showroom in Bel Air. One thing that has not changed is our original concept. In fact, our showroom is another step towards making a remodeling project with American Design and Build a unique and pleasurable “experience.” We really do believe in “restoring the pride in your home for today… and tomorrow.” I invite you to stop by our showroom today or get your free in-home estimate. Experience for yourself why American Design and Build is referred more often than any other remodeling company in the state....

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Verified Reviews

A few reviews for this pro…

A

RATED

04/29/2018

They were great. They would even answer questions not related to the project.

DESCRIPTION OF WORK
Roofing and Solar

CATEGORY replacement windows

A

RATED

09/11/2017

It was excellent. The guy they sent out was very good. I have a special window two stories up that they replaced four years ago. They had a special on financing, so I had them back out. Caesar came out to do the measurements and he came back out to do the installation. He is very thorough. I am very pleased with the quality of the work he did.

DESCRIPTION OF WORK
They installed 15 windows.

CATEGORY replacement windows

D

RATED

03/23/2017

Only had the company come out to do an estimate. The sales person was very pushy and wouldn't take no for an answer. She was negative about all other companies and they were not very flexible to meet our needs. They offer a discount but only if you sign at that moment. I did not and I called multiple times afterward to get a written copy of the estimate but that never happened.

DESCRIPTION OF WORK
Exterior repairs/siding/ windows

CATEGORY remodeling,replacement windows

A

RATED

04/11/2016

Total of 12 windows were installed.  They were very clean and neat.  The job took 2 days and brought the materials that was required for that day of work.  Very well organized.  The windows look great.

DESCRIPTION OF WORK
Installed new windows.

CATEGORY replacement windows

A

RATED

04/06/2016

The work was excellent. The windows and door are of the best quality materials. Our home felt much warmer ommediately. The installers were great. I wish I could think of their names. They worked very hard and constantly. They wrapped the windows and door jamb with metal-great job, good quality metal material which really improved the look of our home. We are very pleased. Wish we had chosen Americ...

DESCRIPTION OF WORK
Installed 27 windows and 1 door.

CATEGORY replacement windows,doors

Services Offered

Window replacement, siding, roofing, Solar Installation, window Installation, door replacement, door Installation, replacement windows, windows, gutters, garage doors

Services Not Offered

Ask for details.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
10%
Emergency Service
No
Warranties
Yes