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Len The Plumber, LLC.

Founded 1996 • Angie's List since September 2005

B Rated | 1226 Reviews

Description

Len The Plumber, LLC. is a leading plumbing and drain company serving Central Maryland. Our certified professional plumbers are available same day to assist residential and commercial customers in Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Cecil County, Harford County, and Howard County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!...

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Award 2019

Verified Reviews

A few reviews for this pro…

F

RATED

08/02/2020

They CANCELLED on us TWICE on the same day. Waited from 8:30am to 12...they called and pushed us back from 2pm to 5pm. They called at 4:15pm to cancel a 2nd time! No More LEN for us!

DESCRIPTION OF WORK
Leak in 2nd Story Bathroom - pouring down onto 1st Floor

CATEGORY plumbing

F

RATED

06/01/2020

The woman who answered the phone was frazzled and seemed like I was bothering her by calling. If it wasn't after hours for an emergency repair I wouldn't even have made an appointment based on that impression. However it was, so she did take my info and we made an appointment, but in fact, no one actually showed up, nor did they call. Definitely never attempting to use this company again.

DESCRIPTION OF WORK
Leak repaired

CATEGORY plumbing,accountant

F

RATED

05/12/2020

This was one of the worst experiences I ever dealt with a "professional" services provider. They came in to snake and unclog my toilet. They ended up charging me $661 for a half hour of work. When they left, they had pulled up sewage and feces all over my bathroom floor and left it there! I eventually had to get a restoration company to come in and fix what they had left. If anyone would like to c...

DESCRIPTION OF WORK
Needed up unclog a toilet

CATEGORY accountant,drain cleaning

D

RATED

04/10/2020

Will not use this company again. We called to have the kitchen sink faucet repaired in our rental unit. They initially said they would come between 2 and 5 that day. At 630pm that night still hadn't shown up so our tenants called and they could not give us an estimated arrival time. We rescheduled for the next day. Annoying but we realize they are probably busy and short staffed with the pandemic ...

DESCRIPTION OF WORK
Repair broken sink faucet

CATEGORY plumbing

SERVICE PROVIDER RESPONSE

We understand how disappointing it can be when your expectations are not met. We take feedback very seriously and would like for you to share more details with us. Could you please send us [Member Information Removed] direct message with the address of the work provided as well as the work order number? Thank you and we look forward to resolving this issue.
F

RATED

12/19/2019

They cleared the issue and insisted that we need to replace the toilet on the first visit, but the cameraman was not available until the next business day to assess the sewer lines that they had cleaned out. The cost of this portion of the service was approximately $1400. The cameraman who came on the second day told us that the entire sewer line needed to be replaced due to excessive rust, wear a...

DESCRIPTION OF WORK
Address a backed up sewer in my home

CATEGORY plumbing,drain pipe,drain cleaning

Services Offered

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Laundry Tubs, Sinks, Drain Cleaning, Wells & Heating.

Services Not Offered

Ask for details

General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
Yes
Warranties
Yes