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    Solar Energy Services Inc
    I had toyed with the idea of having PV panels installed to use the sun to reduce my utility bills but the price of the panels didn't justify the minimal cost savings at the time (about 4 years ago).  I then learned that solar water heaters were much more cost effective than PV panels and so I talked to SES regarding the installation of a solar water heater.  A couple weeks after SES visited my house I received an email from SES indicating that grants for solar water heaters were about to be limited and I signed the contract by the end of August 2009, just before the deadline.
    Solar Energy Services came out for the installation on Oct 5th.  They had to install the panels on the roof, replace my old gas boiler in the basement with a new electric boiler, install the cables for the electric backup and install the pipes from the basement to the roof.  The two people that came out for the installation did an excellent job and they were done after two days (we were without warm water only for a few hours of the first day).
    Since the installation I had to call SES once in order to fix a very tiny leak and they came by right away to fix the problem.  I also had to call/email them one other time (a year after the installation) and they were able to help me right away.  The people were always very helpful and they truly care about the work they do.
    When I installed the water heater I was lucky because with the available grants and tax credits available at the time my cost for the water heater was reduced to about 1/3rd of the $9000.  I am using the system for 3 years now and I will have recovered the cost for the solar water heater sometime next year.  My water is being heated almost entirely by the sun from around mid-March until end-October with the electric backup system being used only when it's raining for several days in a row and only a few times a year. 
    Overall, having a solar water heater installed was one of my best financial investments and Solar Energy Services helped me doing this from start to finish.  I would use SES again for another solar project and I have recommended the company to several of my friends and neighbors since I had my system installed.
    P.S.: I gave a B-rating for price only because solar water heaters are so much more expensive than a standard gas boiler.
    - Volker E.
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