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Spine Care reviews in Annapolis

  • F
    The big problem with this place is that the surgeons have no time to speak with their patients.  Thus, you get stuck seeing the PA.  This is probably OK for most things.  But, if you have questions the PA cannot answer, the PA promises to ask the surgeon and then call you.  This is where it turns into a bad game of "Telephone".  For me, the PA never called back.  Eventually, I tried to call them.  But, you cannot call the PA (much less the surgeon).  You have to leave a voice-mail with the medical secretary.  The medical secretary sends an email to the PA.  Then, presumably, the PA actually takes your question to the surgeon.  This whole route gets repeated in reverse with the surgeon's answer.  For me, this took  over 2 days for the round trip.  When I got a call back from the medical secretary, the answer hardly resembled the question I asked.  So, I asked a follow up question.  Another day and a half later, I got another incomplete answer. 
    And, this is the only way to interact with the doctor.  There is NO option to actually talk to the PA.  Emailing the doctor or PA is somehow impossible.   I suppose I could have made another appointment to go in and talk to them, but all this was a question I originally asked in the office.  I can't imagine what it would like to have questions or problems after surgery. 
    - Warren E.
  • A
    Medical assessment was made and it was determined that their was an immediate need for surgical intervention. Lumbar surgery performed on Aug. 8, 2011. Resulting in a major reduction in pain and increased mobility ! Dr. Bands was OUTSTANDING he explained the options and ramifications allowing me to make an informed decision. His surgical assistant Frank was informed and very responsive in all areas of obligation and concern. I am continuing the healing process and have enjoyed a major improvement in my overall quality of life. The supporting office staff head up by Traci was informed and very supportive on every occasion. Consistently going above and beyond in pursuit of my maximum medical improvement.
    - MIchael P.
  • A
    He is a great doctor, and is very smart. I trust him with my healthcare. His office will get you an appointment no matter what. They are all friendly.
    - Eileen P.
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Back Doctors in Annapolis

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