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Oriental Rug Cleaning reviews in Annapolis

  • A
    Cunningham's Rug Cleaning
    Excellent job! Very courteous and professional young man arrived promptly to pick up rugs, and same young man returned them to us. Very please with their customer service and quality of cleaning, especially considering they had some pet odors to deal with. We had unexpected company arriving and were able to have the rugs returned a bit ahead of the original schedule. So glad we have a "go-to" cleaner for all of our oriental rugs.
    - David A.
  • A
    Cunningham's Rug Cleaning
    It was a very easy transaction.  I set up an appointment easily for Cunningham's to come pick up the two rugs.  They did a great job cleaning them and returned them promptly.  Cunningham's is a professional rug cleaners, so they're not cheap, but they do a great job.
    - Jeff M.
  • F
    Carpetronex
    Scheduling was easy and the technician was very prompt. ��We were given a window from noon to 2:00pm on Tuesday, August 25th. ��Don (the technician)called at 11:37am to say he was in Parole and had to get gas and then he would be right over. ��He was pulling up out front at 11:54 and was in our living room discussing the particulars of the cleaning job with us by 12:05pm. ��
    Our beagle has been known to pee in the dead center of the carpet. ��It happens sometimes when I am out of town and others are less particular about timing on walking the dog. ��I can manage to get the urine smell out on my own, but I prefer to pay someone else to do the job. ��I have a small hand held carpet cleaner that works wonders, but is tough on my knees and back.
    Don started cleaning the carpet around 12:10. ��He came to me at 12:35 and asked me to check the carpet. ��He had spent only 25 minutes cleaning. ��I ran my hand over the pee spot and smelled it. ��It still smelled strongly of urine. ��I told Don it was not clean and needed done again. ��He argued a bit, and then did just that section again. ��Four (4!!!) minutes later, he comes to tell me that it's done. ��I go to smell it again. ��The smell is a titch less, but still quite distinct. ��I told him that the last carpet cleaning company we used managed to get the carpet clean (boy-oh-boy, do I wish my boyfriend remembered who we used). ��Don proceeded to tell me that is absolutely impossible to clean the back of the carpet from the front. ��(No, it's not. ��This is a very thin carpet with no padding. ��It just takes longer and a bit more effort.) ��He argued with me about that for a while. ��He flat refused to take the time to do the job properly and was out the door, with all equipment removed by 12:48.
    To say I am displeased with Don and the company is putting it mildly. ��A good deal of the carpet is already dry even though it was only completed 50 minutes ago. ��Cleaning urine out of something takes enzymatic neutralizers and water to get the neutralizers to the area they need to go. ��
    I emphatically do NOT recommend this company. ��Perhaps any of their other technicians might have done a better job and I am unfairly painting the whole company on the basis of this one shoddy employee. ��But (I assume) they must be okay with how Don works, because he is still employed there.
    Lastly, I tried to reach the company via phone immediately after Don left the house. ��There are two numbers on the invoice. ��I called both of them and both went to the exact same voice mail box. ��Which means both numbers are forwarded to one line. ��This is a concern since it is a business day, middle of the afternoon, and they are open. ��Also, there is no physical address on the invoice, only a PO Box. ��Because of this, I immediately called my bank and put a stop order on the check. ��Hopefully, we can get a call back and a satisfactory solution to a very unsatisfactory job.
    - Martina F.
  • B
    Capital Rug Cleaning
    There is some discoloration along the edge of one of the rugs on the fringe, which wasn't there when they picked it up.  The explanation that we received is that the glue has bled through along the join between the rug and fringe.  While that seems plausible, we've had the rug cleaned before and this didn't happen.  There are also some fibers popping up which has never happened before.
    In addition, we find the prices to be double what we have been paying in our previous home in the greater New York City area.
    The young man who picked up and delivered the rug was pleasant and professional.  The body of the rugs seems fresh and clean, so no complaints there.  There was also a stain on one of the rugs that is now gone, so overall the job was fine.  However, the hefty price mixed with some issues that I've never experienced before with a rug cleaning, would lead me to look for another provider in the future.
    - Laura R.
  • A
    Capital Rug Cleaning
    The turnaround time was about 2 weeks.  That was fine.  I was shown the facility and shown how the rug was to be cleaned.  It was a good job considering that the rug is 40 years old.  The price was $3.50 per square foot for wool.  Scotch Guard was an additional charge.  I was notified when the rug was completed and I picked it up.  I got a discount for bringing it in and picking it up.
    - Carol R.
  • A
    Cunningham's Rug Cleaning
    Cunningham's delivered professional service from start to finish.  The pick up and delivery men were courteous and very careful in their work.  The rugs came out great.  They also offered me savings I was not aware of with their service.
    - SUSAN O.
  • A
    Capital Rug Cleaning
    The repair work was outstanding.  You cannot tell where any of the rather extensive damage done by the family feline were.  The binding of this carpet was also almost completely replaced.  They also cleaned this carpet and one other.  The cleaning was on the same high level as the repair.  All work was done on schedule.  Pickup and delivery were within ten minutes of the promised time.

    These guys are great.  I'll use them again at the drop of a hat!
    - John J.
  • A
    Excellent Carpet Cleaning
    Cleaned carpets very well the first time,
    spent 5 hours at house. Rugs super clean.
    Repaired oriental corner where dog had chewed. can't even see repair.
    Second cleaning not as good, and carpert is showing signs of stains. There were 2 different cleaners.
    - Cynthia S.
  • A
    Oxi Fresh of Columbia Carpet Cleaning
    It was an Angie's List Big Deal that I purchased. It turned out fine. I had some wine stains and unfortunately, he wasn’t able to get it completely out. He did a good job as well as he could but the stains weren’t able to get out. I probably should have had them come out sooner, like after the stain had occurred so it’s not any fault to them. I was pleased with the individual who came out. He took his time to get it done and he was nice. I would definitely recommend them.
    - Shelia F.
  • A
    Main Street Oriental Rugs
    I was very impressed with the knowledge the owner had.  He even advised us as to which rugs would be worth repair and which not.  I gave him our time line and he had all of the rugs ready for pickup several days before we were expecting them.  It was a nice to have something checked off of our list as the moving date was getting closer.

    - Jane H.
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Rug Cleaners in Annapolis

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  • RevitaRUGS

    10 Horizon Blvd
    South Hackensack, New Jersey