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Dermatology reviews in Annapolis

  • F
    She and her office are absolutely the worst doctors office I have ever been to. I went there for three years and had a mole removed. I only met Doctor Renfro when I had the mohs surgery to get the mole removed. She is never available for visits for skin checks, just the PA's. I had two skin conditions misdiagnosed and mistreated for two years. Whenever you asked about seeing Dr Renfro she was always busy. My wife had 3 spots removed and they made her do it on three different office visits. When questioned they said it was because there would be too much trauma to the skin. Are you kidding me?? When I finally realized how ridiculous this office was and went to another dermatologist they told me that the insurance companies pay them less for removing multiple moles in the same visit but they still remove multiple moles in the same visit. He also correctly diagnosed both of my skin conditions that I had been suffering from for years and prescribed the proper medicines for treatment. 4 years later everything is great. That's the benefit of actually seeing a doctor. Dr. Renfro' office is nothing more than a cash cow for her. If you look online beyond Angies list you'll see lots of people echoing these same things. I've never had a worse experience with a Doctors office/business in my life. It's a shame that I have to lump them in with a business because I normally wouldn't consider a doctors office a traditional business but that's how they want to run it. Stay away from this place please.
    - Andy B.
  • A
    She's been very professional. She found a couple of suspicious spots because I'm older and that's what happens when you've been out in the sun. She burned off those and everything's fine. She found some spots on my husband and he's having those removed. There was some confusion about the insurance. They wanted us to pay a larger copay than we were supposed to pay. Once I pointed out the mistake then they reimbursed us.
    - Charlotte E.
  • A
    The office is very efficient. I signed in when I arrived and was promptly greeted and walked through the registration process. The waiting area is large, bright and comfortable.
    Dr. Ambro is thorough, personable, polite, funny and very knowledgeable. Everything was explained to me and there was plenty of time for questions. Dr. Ambro listens carefully and provides details/options that are practical and in the best interest of your health. Her thoroughness has led to catching and treating skin problems early before they developed further and would have required more extensive measures. I have seen her several times and am completely satisfied.
    The assistants were very friendly and helpful as well. Check out was efficient and quick.
    - N M.
  • A
    After being dissatisfied with our previous dermatologist who did not seem very thorough and who never submitted insurance claims properly, we found Arundel Dermatology through Angie's list.  My husband and I have both seen Dr. Sammy Kang in Glen Burnie repeatedly and I had Mohs surgery performed by Dr. Mary Farley in Annapolis.  We have now been with this practice for 2 or 3 years.
    Dr. Kang was extremely thorough in his full body checks and treated several small cancers and pre-cancerous growths immediately by freezing them with gas.  For one larger cancer, he referred me to his colleague Dr. Farley at their surgical center.  Dr. Farley was efficient while remaining cordial and communicated well throughout the surgical process.  I was particularly impressed by all the nursing/tech staff who were very proficient, professional and personable at all times.
    In both offices, the staff was pleasant, waiting was minimal (except when required between procedures during surgery, which is normal) and the waiting rooms were restful.  All insurance claims went through without a hitch.
    We will continue to use the services of Arundel Dermatology in the future and I do not hesitate to recommend them wholeheartedly.
    - Marsha J.
  • A
    I was referred to them, and it was good. I have moles on my body, and I wanted to have them checked for cancer. It did take a little while to get an appointment, but once I got the appointment, the doctors were very thorough and checked everything. They froze them all with liquid nitrogen and got rid of them. They were very thorough, very good, and everything was a positive experience with them.
    - Frank N.
  • D
    While I have not had any post-operation complications thus far, I will never go back to this practice for surgery after the treatment I received. A combination of poor staffing, rushed work and some OSHA violations made this procedure a terrible experience.

    I had already had two other cysts taken out by the same group about 1 month prior. They had gotten the job done efficiently and with no complications, other than a slight buckle in the stitches at one site. Because of this, I went back to the same practice for this surgery, expecting the same 30 minute procedure. Like last time, my mother came along for moral support and to drive me home, but also to oversee the procedure since she has a cardiology and surgical background. They let her remain in the room with me the whole time during my first surgery and she arrived soon after the excision on the second surgery.

    While the actual surgeon, Dr. Harrington, is himself a very competent and experienced surgeon, the other people assisting him in surgery are mostly Physicians Assistants (P.A.s) trying to get into medical school and some who are not even P.A.s. None of the other members of the surgical team identified themselves as nurses either. One member of the team, S, had not even completed her undergraduate work in the sciences, let alone pre-med. S works at this practice to get some experience that will help her get into medical school.

    The pre-op went the same as the first surgery until it was time to administer the anesthesia. Last time, one of the more experienced P.A.s injected Lidocaine into the surgical sites and the first incision took place a few minutes later. This time, S, who was obviously inexperienced and very nervous, started the injections. I don't know if she was taking too long or doing a poor job, but Dr. Harrington took the needle from her and completed the injections himself. Then, without a pause to let the Lidocaine take affect, he made the first incision. When I told him it hurt, he moved on to the other cyst and started to jab it with either the needle or the scalpel and ask me if I could feel anything. When I told him that, yes I could feel it and it still hurt, he told me that I was defying the "principal of the ring block". He injected more Lidocaine and proceeded with the excision without further incident. He then left the room to see to another patient, leaving me with two P.A.s to stop the bleeding before I could be sewn back up.

    One of the P.A.s was S and the other was a more experienced P.A. (P) whom I had met at the previous surgery. P was showing S how to use the cauterizing gun to stop the bleeding and then left her alone with me to do it. S, who clearly had not done this before, was now continuously cauterizing the surgical site in an effort to stop the bleeding. Cauterization after the first surgery was performed by another much more experienced P.A. and took less than 2 minutes, while this one took about 15 minutes. While this was going on, another P.A. came in to check on S every now and then, but she was mostly unsupervised. During the cauterization, I experienced a lot of pain which had not occurred during the first surgery, mostly because S kept using the cauterizing gun instead of applying pressure. At this point, my mother came in and coached S until the bleeding stopped sufficiently. S then put pressure on the site while we waited 5-6 minutes for the surgeon to come back.

    The surgeon came back and put in the inner stitches (the ones that dissolve) and had yet another P.A. put in the outer stitches. Both the surgeon and the P.A. were pretty rough and snapped stitches during this part. When I was all sewn up, I was put in a pressure bandage, given a prescription for a topical acne medication (I have adult acne) and sent on my way.

    I am very disappointed by the treatment I received by this surgical team. They should never have allowed S, who is very inexperienced and does not have the necessary training, to administer anesthesia and cauterize the surgical site. S had also left the surgical tools in a pile on the tray, which is a major surgical mistake. There was also fresh human tissue stuck to one of the walls from the surgery before ours. The practice itself was very busy that day, which had everyone running in and out of the rooms. I could see this because the door to my surgical suite and most of the others in the hallway were left open. I actually watched my surgeon go from my excision to the suite across the all and watched him perform surgery on another patient. This was disconcerting for me and probably for other patients as well. Dr. Harrington may be a decent surgeon, but he has a very poor bedside manner, was too impatient to let the anesthesia take affect and was very haughty throughout. The whole procedure was unnecessarily long, painful and downright scary compared to my first surgery.
    - Samantha G.
  • A
    I was very pleased with him. I had visited him before when he used to be in this area. I tracked him down. I like his demeanor and I think he does really good work. He's removed things where he had to put in stitches on my face and you can never see the stitches. He is almost like a plastic surgeon and he does really good work. He's really good. They are very punctual and his staff is really friendly. His office is nice. I got in to see him in like two weeks. I am very pleased with him.
    - Paula S.
  • C
    The office waiting area was full when I arrived. A little girl was in the waiting area with her mother and father. When the mother went into the treatment area, the little girl flipped out and created an unbelievable scene. Seriously, she was screaming and crying so loudly it was scary. The staff ignored the situation rather than trying to help calm the child. It was very uncomfortable for everyone in the room. The PA who saw me was competent but a little standoffish. I was told to use Zyrtec to over my hives and was given a referral to another clinic to figure out what was causing my allergic reaction. Overall, I was underwhelmed by the service.
    - Dorothy M.
  • A
    We were very pleased to find a dermatologist we liked as much as Dr. Buckley. After having some less than wonderful procedures done with other dermatologists, it's a great relief to find someone we can trust.
    - Meridith M.
  • A
    Dr. Catlin LISTENED to me. I came away from the appointment feeling like I had a solution path. I had the first appointment of the day so that biases my punctuality rating slightly - it did take me two weeks to get an appointment, but that's not too terribly unusual - especially with the holidays. The staff was extremely competent and friendly (they even knew ahead of time what my co-pay would be - I do like organization). Waiting room is clean, well stocked with reading material, and neatly furnished. I was seen almost immediately after filling out the new patient paperwork. This may or may not be a turn-off for some, but for me, I liked that there was not the giant display of "you're ugly, this is how we can make you beautiful" botox-style offerings which plague dermatology offices these days (though I believe they do offer cosmetic stuff if that's what you're in the market for). I was a little apprehensive, previous dermatology visits at various offices have resulted in very little doctor interest. They barely look at you (apparently adult acne isn't interesting enough to get their attention) and throw Retin-A at you like it's aspirin and will cure everything. I get very tired of sitting and getting their generic list of "advice" and having to tell the doctor over and over, "I've done that already." ****Dr. Catlin LISTENED!!**** (did I mention that?) She actually sat down (gasp!) and flat out said, "tell me what you've already done." She did not automatically default to the usual routine and was quick to identify contra-indicators relevant to me. She asked about other issues in my life that might be contributing to the flare up and did NOT dispense the usual urban legend/cliche/fatuous advice that so many fall back upon. The treatment she prescribed is working the way she predicted it would and is looking as though it will be successful. They set up my follow up appointment immediately and I came away from the appointment actually feeling better, like something was actually going to change. She is part of the Capital Dermatology PA office in Annapolis, run by Dr. Jay Barnett. Highly recommend.
    - Paul O.
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Dermatologists in Annapolis

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