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Tile Installation reviews in Annapolis

  • A
    My experience with Innovative Tile & Marble belies the other reviews on this site. The company served as contractor for my local Home Depot, and I cannot imagine any better service. When the countertop installation was delayed, the gentleman from Innovative made a courtesy call to make sure the backsplash installation was still valid. Once I had a date for them, he was very helpful in answering my questions as to how to best prepare my walls for installation. The man who came to install the tile was excellent. He went out of his way to make sure the tile was set in the manner I preferred. He was actually more of a perfectionist than I. Needless-to-say, I am extremely pleased with the final result. All A���s for this company.
    - Neil T.
  • A
    Excellent. Labinot Macastena, the owner and contractor is trustworthy, honest, professional, accommodating, reasonable pricing. All the tile work is gorgeous. His staff especially his expert tile installer, Julio, and the contractual plumbing, electrician, painter all top notch. Without question, I highly recommend Versa-Tile for kitchen and bathroom remodeling.
    - mary w.
  • A
    It was a challenge to complete the job in the 3 days before my dad came home from the hospital, but they worked tirelessly to complete the job. What a great group of folks to work with. We are so pleased with the skill level and work ethic, we have hired them again to remodel our kitchen! They are again working to please, paying close attention to our budget and timeline.
    - Pamela H.
  • A
    American did an amazing job and I couldn't have asked for more! Bob Magersupp was my first contact with American and he came to our home to review the work to be done and give us an estimate of the cost. He was great! Very patient with us! Now about their work.....it was excellent! The new floors are perfect, the painting, bathroom remodeling everything made me love my home again!!! Thanks also to Tony and his crew for such great work! We had to put all our furniture in a Pod and move out for a couple of weeks. We had a flood so there was more to this transformation that meets the eye. Their communication (Bob) with our insurance company not only impressed us but our adjuster as well. It was all worth it! Thanks to Cindy the woman in charge....AND they cleaned up great. The house was move in ready.
    - Elaine B.
  • A
    Everything went well with Sasser & Sons. I originally hired them to do my floor after getting multiple quotes and then later hired them to do the backsplash as well. They showed up on time, were responsive to my questions and worked efficiently. Would definitely hire again.
    - Nick F.
  • A
    AES from the top down is a great company to work with. Stephen did a great job with the initial consult, Shawna was invaluable with the detail design and the hand holding during the shoping. Finally Brian and Scott are amazing, very detailed orinated and great to work with. They truly took a vision and make it real and awesome. When we did run into a few small issues Tim Munson was readily available to chat and work through things so that all sides walked away happy. We would definately recommend and rehire AES
    - Richard W.
  • A
    Perfectly. I was very favorably impressed by Jeff's professionalism, efficiency, and the quality of his work. We took four bids for the remodeling project. His was the lowest by a few thousand. (I think that might be because he has less overhead costs.) He began and completed the project on time. When he found that some of our pipes had rusted out--we have acidic water--he replaced them. He even fixed at no extra cost a leaky pipe he discovered in the basement that was dripping water on to the circuit breaker panel. He cleaned up immaculately each day before he left.
    - richard a.
  • A
    Experience: From the start I had a good feeling about dealing with Mark and confidence that he would do things the right way. He gave us very accurate estimates for all of the fixtures and materials -- most which we picked out ourselves. Mark coordinated the project from a business perspective and was on-site some of the time to oversee progress. Matt was the lead man in his absence and handled more of the finer details. Matt and Mark are both super nice guys who look out for your best interests and are a pleasure to work with. All of the crew seemed to be trustworthy guys. Mark also handled the communication with the subcontractors (plumbers, electricians, HVAC technicians) which makes the project seamless for the homeowner. After the project was finished, there were a few small kinks, but Mark handled them in a timely manor at no additional cost to me. In case you're curious the kinks were: one outlet tripped very frequently, no hot water from the sink in the new bathroom and cracks in the bedroom drywall that appeared months after the renovation (this happens often). The important thing to know here is that Mark smoothed out the drywall (even though this was months after the reno), and he immediately called the plumber and electrician back to rectify their respective issues. It's nice to know that your contractor has your back when small issues do arise. Craftsmanship: The team did an amazing job with the bathroom. It came out looking about as nice as it could have given the available space and budget. The tile work in the shower is like a work of art -- It's absolutely stunning. Matt suggested adding some shower shelves in the corner, which is a detail that we overlooked, but I am very appreciative for his suggestion. We opted for a rainfall shower head, and the water pressure is still very good. Matt also advised us on the grout for the ceramic wood-look floor tiles that we picked out and installed them perfectly. He also did a great job with the vanity/sink installation. We had trouble finding a shallow vanity to fit the space properly. The vanity we picked actually cut into the door frame by about a half an inch. But, Matt was able to remove a portion of the door frame and install a smaller piece of would which allowed the vanity cabinet door to open without rubbing against the door frame. Now that the project is finished, I highly doubt anyone would notice the change to the door frame. The bedroom itself looks like one cohesive space. Part of the renovation included new drywall in the new larger space which was done well. Also, the wood flooring in the two extant rooms was very slightly different and the team feathered the hardwood in together seamlessly. The closet hanging rods and shelves are sturdy, installed at the appropriate heights and look nice. There have been no issues with the power vent. Andersen Woodworking and Remodeling gave us the master bedroom that we couldn't find in our Annapolis home search. The project was completed on-time and slightly under budget. We have lived in the house for over a year since the renovation and are very pleased with the quality of the work performed.
    - Brian P.
  • A
    They were so respectful of our home, keeping everything neat and sealed off from the rest of our home. The best part for me was how considerate they were with my time constraints, trying to have the work completed before my father returned home from the rehab center. They were in and out so quickly, giving me ample time to clean up and reorganize before he returned.
    - Pamela H.
  • A
    Great. He did an amazing job at a fair price. Very honest. Very easy to work with. We started out just trying to repair the leaks. As we got into the project we found additional issues that needed to be addressed and Fabio gave me several options at different price points to chose from. In the end we decide to do things right and did a partial remodel of the bathroom. Looks amazing. Very Happy.
    - Brian H.
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Tile Installers in Annapolis

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