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Chimney & Fireplace reviews in Adelphi

  • C
    Did not get the discount because the company did not accept the coupon, The job was not started at the scheduled time because the workers did not bring the correct size liner, therefore they went to another assignment and returned later in the afternoon to do the job. It was completed late in the evening (dark). Although I have not used the chimney as yet, the job appeared to have been done properly. Also the person I spoke with was not user friendly.
    - Neville V.
  • A
    The was an " $149 for $300 Worth of Chimney Repair, Masonry, or Tuckpointing Service" deal. 
    My originally stated intent when purchasing this deal was for woodstove hearth repairs (replace a cracked brick, re-point some others) and (hopefully) have a broken chimney cap sleeve replaced.

    Preliminary work review appointment:
    After purchasing the deal, ChimneyTek scheduled an appointment to review the originally intended work (and in hindsight, quite a bit more).   At this appointment, their service guys (2) inspected my woodstove chimney and its flashing/cap - taking several photos as part of the process.  Afterwards, they informed me that they believed the chimney needed to be relined and its flashing/cap repaired.  While making no commitments, after reviewing the photos, I agreed with this assessment (the damage to the existing liner and flashing/cap is clear).  At this point I was supplied with a comprehensive estimate for the repairs (which I think included a discount in lieu of the originally purchased deal). I informed them that I would need to review it and get back to them.  Several days later I contacted ChimneyTek and spoke with the owner (Vince?) and informed him that while I felt the estimate was reasonable, due to financial constraints I would need to defer the relining work.  At this point, we agreed to a revised (pared down) work list - within the constraints of the original Angie's List deal.
    Actual service call:
    I was 100% satisfied with the services provided.  Their brick mason (Curt?) was easy-going and tolerant and IMO did an excellent job.  This included making a trip to a semi-local brickyard for a couple hearth replacement bricks - which turned out to be match the others exceptionally well.  I would certainly do business with ChimneyTek again!
    - Jeff K.
  • A
    I thought that American Chimney did a fantastic job on the rebuild of two chimneys (brickwork to the roof line), redo and improvement of flashing, steel liner of the exhaust chimney, and sealing of brickwork.  What really impressed me -- and had been a huge worry for me --was the matching of brick and mortar.  I have a sandy colored mortar and antique brick which were matched perfectly by their technicians. The mortar work was very professionally done.  Major roof leaks that had plagued me for years were resolved with this repair. They did flashing the PROFESSIONAL way (unlike my roofer) with the flashing tucked into lines cut into the mortar line of the brick. They probably saved me from carbon monoxide back flow in my laundry room with their inspection and eventual steel lining of my exhaust chimney (tile were out of alignment probably due to a recent earthquake).  They encountered a difficult install on the liner, and really put their backs into the job.  This process took several days; don't expect a one day job.  But, they did it RIGHT, and that was worth the three days I worked at home to accommodate the process.  All in all, very good quality work at a price that I thought very reasonable.
    - Emily P.
  • A
    They were pretty good.  I will absolutely use them again.  I will give them a good recommendation and had a very good impression.  The technician explained a lot of information, told me what the good way was, how to test it and how it was supposed to work.
     
    - Jinhui H.
  • A
    After purchasing the Angie's Big Deal for a chimney sweep and inspection ($99), I knew the fireplace and chimney were in desperate need of repairs.  After 40+ years of neglect and lack of any service , what else could I have expected.  The two techs were courteous and professional and arrived within the scheduled timeframe.  The 5-hour job was very labor intensive.  I still am amazed how one could stand in the fairly small fireplace to parge the smoke chamber.  I also love the new stainless steel Lock-top damper after having to have dealt with a rusted and broken cast iron damper for years.  I fell the price was fair considering the amount of work that was done.  The job site was left clean.  Very satisfied with this company.
    - Glenn R.
  • A
    I contacted the company by e-mail to make an appointment.  This was done quickly and professionally.  There was a hiccup the day of the work, which was partly my fault as I had accidentally not provided my home address.  Mr. Miranda quickly re-scheduled for later that day to meet my schedule needs (a doctor's appt.).  He and his assistant came as agreed, examined the roof, discussed, and did the work.  The following day I received the pictures and a report.  All worked so well that the concern with the initial appointment was overcome by professionalism and good will.
    - James A.
  • B
    The professional who came to inspect our chimney was prompt, courteous and attentive. We were impressed by the service but ultimately went with another company with a slightly less expensive bid.
    - Liz O.
  • A
    The two gentleman who overhauled our chimney arrived on time, worked hard all day and answered every question we had during the repair process. I highly recommend this company for the following reasons:
    -attentive and responsive office staff
    -estimate equaled the actual cost
    -the 6 staff we interacted with (estimate and two day repair project) were wonderful to work with
    -repairs were done with attention to minimizing dust
    -yard and house were left clean
    - Liz O.
  • A
    The company's representative returned my call in a timely manner, set up a time that was convenient for me, explained the pricing, and gave me a two-hour arrival window. The technician arrived within the two-hour time frame, cleaned my fireplace, answered questions about the process, and gave me additional information about the fireplace. I was quite satisfied with the service.
    - KIMBERLY C.
  • A
    The service was great.
    - Edwin M.
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Chimney And Fireplace Contractors in Adelphi

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