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Find Top-Rated Abingdon Custom Furniture Makers

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Furniture reviews in Abingdon

  • A
    The job was beautifully done. and returned to me within three weeks. His estimate for the overall job was $350-$450 less the $200 credit (for which I had paid $99).  My total cost, including the Angie's list special fee of $99 was  $265.  He was professional, fast, and did wonderful work.  The wood was pine and hard to match the grain and the color, but you cannot see any difference between his work and the original finish.  He reassembled the hutch and placed it back in its original location

    - Jane Z.
  • C
    This is the second time I used them. The first move was only a year ago and went well. So they were the first choice this time. I spoke to the office and made the appointment. I told them of all the pieces that I needed to move. I made the appointment and we set the date and the time. They text messaged me at 10:45pm the day before asking if we could do the move at 9am. I saw this text when I woke the next morning and confirmed this time. I then received a phone call at 8:40am telling me that the crew was there and waiting for me. I arrived to only two men, the third had not yet arrived, and began to discuss with the lead man Mark about the scope of work. When I discussed the piano with him he told me and quot;know one told me about a piano and I don't have the dolly to move it.and quot; I told him he needed to call someone to get the dolly there. About an hour later someone did arrive with it.
    When I set up the appointment and discussed with them everything I needed, they suggested I take the three man crew. and quot;It costs just a bit more but it moves fasterand quot;. I found this to not be very true. The lead man I found standing out in the truck on more than one occasion waiting for the other two to come back and take another load. Two of the men were very professional, helpful, and moving non stop. The lead man was cursing, complaining, and taking his time.
    When it came time to settle up the bill, the travel time and hours on site just didn't add up. The move was 3 hours to the minute. However, even though the travel time from Forest Hill to Abingdon is 15-20 minutes they wanted to hit me for a full charge. When I said that the time was wrong I was told that they have a 4 hour minimum on Saturdays. This was the first I was told this. The amount at question was $130-150. I paid the amount they requested even though they were not at all right.
    So, they showed up unprepared, weren't very professional, and then jacked up the cost at the end. I won't be using them again.
    - Seth S.
  • A
    They arrived on time.......wrapped and packed the piano as they said they would.  Were friendly and answered all questions.
    They were quick and were very detailed and very careful.  They were professional in their mannerisms......dressed properly.......and spoke in English!!! 
    The piano arrived when they said it would.  It was again handled with care.  They unwrapped, positioned the piano  and picked up all the packing and pads.  They were very quick.  Paperwork went well.  They respected me, my home and my belongings.
    I would used them again if ever needed.


    - Dale T.
  • A
    Brad and his team worked very diligently on the projects I had going on at my home this summer.  Brad was refereed to me by my general contractor who highly recommended him.  Brad was very hands on in all projects with his team and made sure no time was lost and that all aspects met my satisfaction.  It was a great added bonus that Ortmans also did landscaping since my back yard was in desperate need of lots of new top soil and seeding from a pool having been removed and allot of wear and tear from all of the workers traffic for my new deck and shed.  Brad's team worked very hard, quick and professionally to put my yard back together nicely.  His team also did a great job on the shed floor and new driveway.
    - Joe Y.
  • A
    Frank arrived at our home on time and gave us estimates to repair an antique china closet and a dining room arm chair.  Several days later, he arrived and collected the furniture to be repaired.  Less than a week after that, the furniture was repaired and delivered back to our home.  Both pieces were repaired beautifully!
    - Angela Y.
  • C
    One of the legs on a stool didn't match. It took them over a month to solve the issue and ended up replacing a bar stool. We have had several issues and whenever this happens, they do not seem like they know the process or what to do.
    - Roxanne S.
  • A
    They go down to the structure of the piece of furniture. They are not cheap but are the best that I've ever seen. They are very nice, courteous, and their expertise is impressive. They had come a little below the estimate for one of the chairs. It took them a few months to finish the job but that was fine because the work was very good. The whole experience was delightful.
    - Susan V.
  • B
    WE WERE AMAZED THAT IT ONLY TOOK 1-2 WEEKS TO MAKE OUR CUSTOM LOVESEAT WHEN OTHER FURNITURE STORES WERE QUOTING 7 WEEKS OR MORE. IT CAME IN WHEN THEY SAID, BUT THEY HAD ACCIDENTALLY ORDERED IT IN THE WRONG FABRIC. THEY WERE VERY APOLOGETIC AND ORDERED IT AGAIN AND HAD IT DELIVERED FREE OF CHARGE IN ANOTHER 2 WEEKS. WE WOULD DEFINITELY BUY FROM THEM AGAIN IN THE FUTURE.
    - SUSAN S.
  • A
    THE MOVE COULD NOT HAVE GONE BETTER. IT WAS VERY COLD THAT DAY AND THE MEN (CARTER, DAVE AND DOUG) WERE FANTASTIC.
    - Shirley M.
  • A
    unknown
    - Beverly M.
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Custom Furniture Makers in Abingdon

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