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Recent Plumber Reviews in Worcester

  • A
    Papalia Home Services
    Papalia was great. Very quick turnaround time from when I called until when they could setup an appointment. The technician, DJ, arrived as scheduled and was very polite and nice. DJ did a great job. A bit pricier than I thought it would be, but it was worth it.
    - James C.
  • A
    Papalia Home Services
    Excellent! The company replied quickly to my request. The technician came on time and the job was done on time as well. Both Crystal and the technician, Seamus, were friendly, professional, and articulate. Seamus even didn't mind doing an extra work my mother asked him to do. Such a helpful guy. This is an excellent company to hire, especially if you are worried about the COVID-19 spread. This company respects our concerns of it..
    - Agatha H.
  • A
    Papalia Home Services
    The two plumbers arrived early and got right to work and did a through job. I would say they are on the higher side of price range but you definitely get what you pay for, professional, thorough, friendly service done right the first time.
    - Gerard D.
  • A
    Papalia Home Services
    Everything went great and was seamless particularly in light of managing someone coming into my home during Covid.
    - Raymond P.
  • A
    Baker Elman Plumbing
    Phenomenal. Frank--as usual--was fast & did quality work. In fact, I was in the other room on a meeting, and Frank was in & out of here before I even saw him! Thank you so much once again Baker Elman!
    - Matt K.
  • A
    Papalia Home Services
    Everything went as expected. The job was done in one day. Affordable price, on time, professional, very easy to work with, the new waste line is doing its job. Worked great for us.
    - Bryan B.
  • A
    Baker Elman Plumbing
    I feel extremely fortunate to have found Baker Elman Plumbing. When I find a company I can trust and does high quality work, I stick with them. And that's my experience with Baker Elman; it has been nothing but wonderful. Here's why. I am in the process of replacing an old, leaky toilet in my mom's home, but it has been a bit of a saga trying to find the right toilet to fit an awkwardly shaped space. When her toilet first started leaking, I called another plumbing company which I also found through Angie's List that I won't name. Their plumbers came in, took a picture of where/how the toilet was leaking, and told me that there was no way to fix it; it would have to be replaced. This took about 15 minutes. Strangely, the toilet started leaking more profusely after they left. They charged me $200 and sent me two options for doing work: one estimate for them providing a new toilet and installing it, and a different option for if I provided the new toilet for them to install. Both estimates were over $500. In addition, they recommended I get an elongated toilet. Although they didn't seem bad, I wasn't that positively impressed with my experience with the company--their price nor their sense of work ethic (they had to change their schedule arrive 3 times on the same day as they were running late-- so I continued to do my research and that's when I came across Baker Elman Plumbing. To shorten this story, when the Baker Elman plumber came today, he removed my mom's old toilet, but then when he was about to install the new one, he noticed that the toilet bowl I had had delivered was broken (When he went to unpack it, he heard parts clanking around that shouldn't be.) So, he then reinstalled my mom's old toilet AND FIXED THE LEAK, so that the toilet is better functioning, while I wait for the new toilet to arrive. This, of course, was in direct contrast to the first plumbers who not only told me the leak couldn't be fixed, but in fact, seem to make the leak worse. (In addition, it turns out for the space where I have to put the toilet, I shouldn't have an elongated toilet. It needs to be round, so that my mom can use it safely.) I value companies that hold themselves to a high level of professionalism, accountability, and integrity, and Baker Elman is just that. Even though their prices are very reasonable, the care, competence and integrity shown by their company from the owner--who reads emails from her customers-- to their technicians is something you really can't put a price on.
    - SONYA B.
  • A
    Papalia Home Services
    We have worked with Papalia on a few things and have had an amazing experience with the entire team! Install an old radiator -- Excellent install with no surprises. They found a couple of issues that I would not have caught. avoiding a big mess in the future. Installed a new water heater -- Again, no surprises. Fast and effective. :) Emergency main line repair -- So here's the biggie. Right before the holidays, our main sewer line collapsed and we had people coming in to stay with us. The Papalia team was able to get the plumbing working within 2 days, including digging to the street and replacing with modern pipe. We are so grateful for the speed and efficiency of the fix. I'd like to give a special shout out to Kimber... he really help us understand what was going on and called in the troops!
    - Matt F.
  • A
    Papalia Home Services
    They came the same day I called. After determining I needed a new heater, they obtained an energy-star rated propane water heater and discussed warrantee extension options with me. Heater was installed that day. Working flawlessly.
    - JOSEPH G.
  • A
    Baker Elman Plumbing
    The install went great! Everyone I worked with was very professional and the project had no issues whatsoever. I would and will use Steve and his team again in the future
    - Doug P.
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Plumbers in Worcester

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