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Home Security System reviews in Worcester

  • A
    The set up was very simple and fast. After considering and rejecting ADT's scare tactics and way high cost, we went with SimpliSafe. They offer the same components as ADT but at a fraction of the cost and the company is local to us. The monthly monitoring fee is much less expensive too.
      The system is just installed but seems to be working well. I love the fact that there is no telephone hook up because it all works on its own internal cellular connection. The base station started talking to me the second I plugged it in. It connects withe every component the second you take out the battery cover.
     If I have one issue it would be the adhesive tape on the components. The keypad kept falling off the wall and the door sensors were a little tough to get to stick to a stucco door edge. We had some small double side pads for hanging pictures and that seemed to do the trick. So far. Also the "the home is protected by" sign is a stick on when I was hoping for a post mounted one for the outside but that's nitpicking, I know. The company's website is pretty cool too. It has a log of all the tests, shut offs, etc. that we do.
      We got the cheaper system and just added a couple glass break sensors.
    - Allan J.
  • A
    Went very well.  Excellent sales person.  Gave me all options - no pressure for upgrades from what I wanted.   Showed up promptly.  In fact, she appeared during the installation to make sure all went well.  Install and clean up was outstanding.
    - Colleen S.
  • F
    We upgraded from the "free" $146.73 system" which included a key fob which we never got,2 motion detectors and 4 door alarms.We added 5 window alarms,2 motion detectors and 3 cameras for an additional charge of $1912.00.When our property was robbed a second time (6 weeks after install) and we called ADT to request camera video promised for follow up with the police we were told there was no video available.Don't waste your money with ADT!
    - nancy i.
  • B
    Did a good job installing.  System works.  Needs to be adjusted for cats (had police at the house when I was an hour and a half away based on motion detectors being set off by cats even though they were supposedly set up to take that into account.  However....they advertise that you'll get a $100 Visa card to offset installation charges.  They don't send you the link until significantly after the install (nearly 30 days).  Then when you download it you have to mail it to a third party who requires you to send the copy of your contract and submit it within 30 days of install (I downloaded it when it was received but by the time I got ready to mail it that weekend the timeframe was expired and the offer required that you send in the application for the Visa Card with a $4.95 "processing fee" that had to be a money order and said if they received it more than 30 days after install they would just not respond without any further notice.  So the VISA card thing is a total scam.
    - Paula S.
  • A
    I really loved it. There weren't any complications with it. Honestly, I was real happy with them. I would definitely recommend them. They have ways that you can upgrade. Eventually, I have plans to upgrade. I would say that they're a great company. I have recommended them to my family and stuff.
    - cory s.
  • A
    I like them because they know everything that the fire department needs for permitting. They come out automatically and do what they need. They are very professional and appropriate. I have been pleased with their service.
    - CINDY C.
  • F
    I would advise anyone to stay away from ADT as much as possible. Run away like your life depends on it. They lie to you, they're not professional, and they're not prompt. The salesman told me that I could cancel the service as soon as my father's house was sold. I only had it installed for as long as it took the house to sell, which was 6 months. He said that's fine, we'll discontinue the service, he just wanted to offer the service to the new owners. Then I get this bill for almost $700 for a cancellation fee and no one will return my calls, the salesman won't even return my call. I said, why did you tell me this and turn around and do something else and not return my calls? They're going to send a collections agency. I'm going to call the Attorney General and get an attorney, but I thought the best route would be to call Angie's List. Anyone considering ADT should run far and wide.
    - BARBARA D.
  • A
    Excellent. A++++. Nick is the best. Highly recommend.
    - Joe I.
  • A
    Went well. They had to come back once with a different device for temperature control.
    - Erik S.
  • A
    I did the door, window, and motion alarms myself in about a half hour. Very easy. I like the system which I can set with my phone as well as with the monitor.
    - Deborah B.
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Home Security Companies in Worcester

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